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You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold ourcompany valuesand powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.AMEX Assurance Co. (AAC) provides insurance protection for American Express Card Members through implicit card benefits, and fee/add-on insurance products to both Card Members and non-Card Members. This exciting opportunity will reside in the Claim and Servicing Operations department of AAC, and primary responsibilities will include enrolling, servicing, and adjudication of insurance policies and claims; this role provides an exciting opportunity to handle claims for the Retail and Warranty products in the AMEX Assurance Co. Insurance portfolio.&nbsp;Your duties may include but are not limited to:<ul><li>Investigation by using tools available to settle claims quickly and efficiently</li><li>Maintaining state compliance</li><li>Decision making of claims for these products, as well as direct phone interaction with the customer to ensure timely decisions</li><li>Researching warranties and repair estimates by making outbound calls to businesses and manufacturers</li><li>This position does not require previous insurance experience.&nbsp; We will provide you with all the necessary tools to be successful!</li></ul>This position is based in Phoenix, AZ and the ideal candidate will work 3 days onsite / 2 days remotely. The hours of operation are:&nbsp; Monday - Friday 6am-5pm MST - with rotational weekends.&nbsp;&nbsp;Minimum Qualifications:<ul><li>Customer First Principles demonstrated through excellent verbal, written and interpersonal communication skills</li><li>Passion for exceptional service</li><li>Strong phone skills</li><li>Ability to adapt to multiple demands, shifting priorities and rapid changes in workflow</li><li>Ability to demonstrate initiative with minimal supervision to drive results</li><li>Strong problem-solving skills, time management and organizational skills</li><li>Superior level of accuracy and attention to detail.</li><li>Strong proficiency in PC skills, including MS Word and Excel</li></ul>Preferred Qualifications:<ul><li>Insurance or Customer Service industry experience preferred but not required</li><li>A current Claims Adjuster License is a plus</li><li>If a license is not currently held, the applicant must be able to obtain the necessary license during the time frame allowed prior to training.Upon hiring, candidate will have 2 attempts to pass the Arizona Licensing exam.&nbsp;&nbsp;If the exam to obtain your license cannot be passed, within 2 attempts, employment will be terminated. We have a 98% pass rate.</li></ul>Salary Range: $20.00 to $24.05 hourly + bonus + benefitsThe above represents the expected hourly pay range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit ourColleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees -Click hereto view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

American Express

Representative-Insurance Claims (Phoenix, AZ Hybrid)

American Express invites you to share your resume so you can be considered for future Manager-level opportunities within our Control Management organization.You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.As a brand built on going above and beyond to provide the best customer experience, having the most exceptional colleagues is paramount. As the face of the company, you can create positive interactions with our customers every day–from curating a unique travel or lifestyle experience to helping them with their everyday needs. And, you can grow your skills through industry-leading training and ongoing coaching, all while learning what it means to continually set the standard for world class, customer-first service. Find your place in service on&nbsp;#TeamAmex.If you possess the above experience, skills and share our values of providing remarkable experience for customers and selling products to meet the needs of our clients then we look forward to receiving your application and speaking with you.What would you do every day as a Customer Care Professional?<ul><li>Service inbound calls while engaging and consulting with small business owners and decision makers, learn about their needs and recommend the right American Express SBS products</li><li>Deliver high levels of product and service knowledge to clearly communicate appropriate product features, benefit and other elements of American Express Small Business Services</li><li>Continuously improve on key selling skills, including building rapport, understanding customer needs, handling objections and closing sales</li><li>Provide extraordinary customer care by responding to questions concerning accounts in a fast paced, structured customer care environment</li><li>Document necessary account information according to established policies and procedures</li><li>Integrity: Adhere to all Regulatory and Compliance guidelines related to servicing and sales practices</li></ul>Minimum Qualifications<ul><li>Customer service experience (two years+) with a passion for building customer loyalty through exceptional listening, consultative relationship building, resourcefulness and strong written and verbal communication.</li><li>Proven success in a customer service and sales environment (two years+)</li><li>Ability to work in a fast-paced metric driven environment with proficient multitasking and navigation in a web-based environment</li><li>High school diploma or equivalent required.&nbsp;Education benefits available</li><li>The hours of operation for this position are Monday-Sunday 7:00 am EST – 1:00 am EST.</li></ul>Preferred Qualifications<ul><li>Experience owning or working in a small business is a plus</li></ul>This position will work in the hybrid model from our Phoenix Desert Ridge Service Center. Based on business needs, training may be held 100% on site or virtually.&nbsp; After the first 90 days candidates will work within the hybrid model.Salary Range: $20.00 to $21.65 hourly + bonus + benefitsThe above represents the expected hourly pay range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.Employment eligibility to work with American Express in the U.S. is required as the company will not pursuevisa sponsorship for these positions.

American Express Future Opportunities - Hybrid Customer Care Professional- Small Business Sales

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.What would you do every day as a Customer Care Professional?·Service inbound calls while consulting Corporate and Small Business Card Members to learn about their needs and recommend the right American Express benefits or services.·Deliver high levels of product and service knowledge to clearly communicate appropriate product features, benefits, and other elements of American Express Corporate Card services.·Continuously improve on building rapport, understanding customer needs, handling objections, and providing world class customer service.·Provide extraordinary customer care by responding to questions concerning accounts in a fast paced, structured customer care environment.·Document necessary account information according to established policies and procedures. Adhere to all Regulatory and Compliance guidelines related to servicing and sales practices.Minimum Qualifications·Customer service experience (two years+) with a passion for building customer loyalty through exceptional listening, consultative relationship building, resourcefulness, and strong written and verbal communication·Proven success in a customer service call center environment (two years+)·Ability to work in a fast-paced metric driven environment with proficient multitasking and navigation in a web-based&nbsp; environment·Open Availability for scheduling·High School diploma or equivalent required. Bachelor's degree preferred; education benefits availableSalary Range: $20.00 to $21.65 hourly + bonus + benefitsThe above represents the expected hourly pay range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:· Competitive base salaries&nbsp;&nbsp; &nbsp; &nbsp; · Bonus incentives&nbsp; · 6% Company Match on retirement savings plan&nbsp;&nbsp; &nbsp; &nbsp; ·&nbsp; Free financial coaching and financial well-being support&nbsp;&nbsp; &nbsp; &nbsp; ·&nbsp; Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;&nbsp; &nbsp; &nbsp; ·&nbsp; Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;&nbsp; ·&nbsp; 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;&nbsp; &nbsp; &nbsp;·&nbsp; Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;&nbsp; &nbsp; &nbsp; ·&nbsp; Free and confidential counseling support through our Healthy Minds program&nbsp; &nbsp; &nbsp;· Career development and training opportunitiesFor a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window: &nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters" target="_blank">https://www.dol.gov/agencies/ofccp/posters</a> to access the three posters.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Hybrid Customer Care Pro- Corporate Card Member

Staff Training and Development CoordinatorFull Time or Part TimeFull TimeMonths Worked Per Year12Hours Worked Per Week40Work ScheduleMonday-Friday; 8:00AM to 5:00PMRemote Work AvailabilityNoJob Description SummaryJoin LLCC and shape the future of our team! We’re seeking an organized individual to drive employee growth, satisfaction, and retention by coordinating impactful training and development opportunities. The focus of this key role is to identify, plan, and coordinate delivery of training and development needs for our staff. Main responsibilities of this role include:• Conducting needs analysis at institutional, departmental and individual levels and assisting HR leadership in the creation and implementation of training and development initiatives and programs for staff.• Assisting managers and individual staff members with identifying and/or arranging suitable training and development solutions.• Managing mandatory and compliance training programs.• Assisting with the New Employee Orientation program.• Managing staff performance evaluation process.As a staff member at LLCC, you can look forward to 23 paid holidays a year, including 2 weeks at the end of the calendar year and one week in March for mid-semester break; 12 Fridays off in the summer; and 2 personal days, 15 sick days, and starting with 15 vacation days per year. LLCC staff, their spouse and qualified dependent children are eligible to use the tuition waiver on credited courses. Staff can also enjoy free access to our on-campus fitness center. LLCC is a positive, team-oriented environment supportive of staff development. You can view all benefits on our website. Come join our team and experience success at LLCC!Starting salary is likely to be between $50,818 and $66,285 per year with an excellent benefits package. The person hired into this position will be placed within this range based on education, training, experience, and skills.LLCC strives to create an inclusive workplace and environment for our students, faculty, and staff. We are seeking applicants from all backgrounds and experiences to ensure we create a diverse workforce and learning environment.Required Qualifications• Bachelor’s degree. Candidates with strong, relevant experience may be considered in lieu of a degree.• Two years of professional experience of a nature that routinely utilizes the following skills and abilities:- Ability to work with others and develop relationships- Excellent organizational skills and attention to detail- Excellent written and verbal communication skills- Demonstrated strength in the use of technology, including Office 365- Strong analytical and problem-solving skillsEmployment is contingent upon the successful completion of a criminal background check.Preferred Qualifications• Bachelor’s degree in organizational development, training and development or related field• Desire to learn new things and share that knowledge with others• Presentation experience• Experience with employee training and development• Experience developing others through mentoring, coaching, and/or training• Experience using Microsoft SharePointPosition SalaryStarting salary is likely to be between $50,818 and $66,285 per year with an excellent benefits package.Requisition Detail InformationOpen Date11/04/2024Open Until FilledYesSpecial Instructions to ApplicantsThis position will be open until filled; however, applications must be received on or before Tuesday, November 19, to be considered during the initial review window. In-person interviews for this position are anticipated to begin December 3 with an anticipated start date of January 6.If you have a college degree or credits, please upload copies of your transcripts to your application along with a cover letter and resume. Photocopies of transcripts are acceptable to be uploaded. Please redact (black out) any personal information such as age, gender and Social Security Number from your transcripts or other documents you intend to share with us before you upload them to your application.If you do not have transcripts to upload at the time of submission, please mail them to the address below and instead upload a Word document as your transcripts that indicates you will have transcripts sent directly to us. Please contact the Human Resources office at 217-786-2752 if you have any questions.Lincoln Land Community CollegeATTN: Human ResourcesP.O. Box 19256Springfield, IL 62794To Apply, visit:<a href="https://apptrkr.com/5772941" target="_blank">https://apptrkr.com/5772941</a> &nbsp;

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