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<br><h4>Description</h4><p>The Production Associate is responsible for the setup and deployment of participant communications in partnership with the Workplace Investing and Personal Investing organizations and outside vendors. The associate will work with various internal business partners, including Communication Consultants/Analysts, Project Managers, Campaign Managers, and Operations to set up, edit and handle content, and ensure timely delivery of communications. The messaging and material may be informative, regulatory or services in nature.</p><ul><li>Build or edit content related to participant communications, including email, web or print communications using templates with minor HTML and CSS modification </li><li>Setup, configure and publish content to be executable for deployment </li><li>Quality check content, as needed </li><li>Work with requestors to gain approvals of communications </li><li>Work with internal business partners to clarify requirements, prioritize delivery and schedule communications </li></ul><h4><strong>The Expertise and Skills You Bring </strong></h4><ul><li>Strong organizational, interpersonal and project management skills </li><li>Ability to handle and service multiple projects on a timely basis and produce accurate output </li><li>Attention to detail </li><li>Customer service skills </li><li>Quality Assurance skills/awareness </li><li>Inclination toward active learning </li><li>Ability to work under pressure to satisfy tight project deadlines </li><li>Ability to work in a fast paced, high volume production environment </li><li>Written and verbal communication skills to interact with internal business partners </li><li>MS Office skills </li><li>Salesforce, C360 and SDL Tridion experience a plus </li><li>HTML/CSS experience a plus </li></ul><h4><strong>The Team</strong></h4><p>We support a variety of business partners within the WI Business Unit with their participant communications needs. Our job is to ensure we complete quality communications in a timely manner for our business partners. We also provide consultative solutions while partnering with our technologies team to meet participant communications needs through several electronic and paper channels. Your role will require you to be highly engaged with an ability to think on your feet and prioritize multiple tasks independently throughout the course of your workday!</p>

Fidelity TalentSource

Production Associate

<p>The Production Associate is responsible for the setup and deployment of participant communications in partnership with the Workplace Investing and Personal Investing organizations and outside vendors. The associate will work with various internal business partners, including Communication Consultants/Analysts, Project Managers, Campaign Managers, and Operations to set up, edit and handle content, and ensure timely delivery of communications. The messaging and material may be informative, regulatory or services in nature.</p> <ul> <li>Build or edit content related to participant communications, including email, web or print communications using templates with minor HTML and CSS modification </li><li>Setup, configure and publish content to be executable for deployment </li><li>Quality check content, as needed </li><li>Work with requestors to gain approvals of communications </li><li>Work with internal business partners to clarify requirements, prioritize delivery and schedule communications </li></ul> <h3><strong>The Expertise and Skills You Bring </strong></h3> <ul> <li>Strong organizational, interpersonal and project management skills </li><li>Ability to handle and service multiple projects on a timely basis and produce accurate output </li><li>Attention to detail </li><li>Customer service skills </li><li>Quality Assurance skills/awareness </li><li>Inclination toward active learning </li><li>Ability to work under pressure to satisfy tight project deadlines </li><li>Ability to work in a fast paced, high volume production environment </li><li>Written and verbal communication skills to interact with internal business partners </li><li>MS Office skills </li><li>Salesforce, C360 and SDL Tridion experience a plus </li><li>HTML/CSS experience a plus </li></ul> <h3><strong>The Team</strong></h3> <p>We support a variety of business partners within the WI Business Unit with their participant communications needs. Our job is to ensure we complete quality communications in a timely manner for our business partners. We also provide consultative solutions while partnering with our technologies team to meet participant communications needs through several electronic and paper channels. Your role will require you to be highly engaged with an ability to think on your feet and prioritize multiple tasks independently throughout the course of your workday!</p>

<br><h4>Description</h4><p>Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments. We are currently sourcing for Brokerage Operations Representatives to work in Salt Lake City, Utah, Covington, KY, and Westlake, TX!</p><h4><strong>The Role</strong></h4><p>The focus of the Brokerage Operations Representative is to provide outstanding customer service to Fidelity shareholders by accurately establishing and updating brokerage accounts and all related features. Responsibilities include accurately processing client’s requests received through various channels. You will not be responsible for handling inbound client phone calls</p><h4><strong>The Expertise and Skills You Bring</strong></h4><ul><li>Bachelor’s degree OR equivalent work experience. </li><li>Financial services experience helpful and preferred. </li><li>1-2 years of experience in a customer service environment or transaction processing. </li><li>You have an outstanding ability to use your time effectively and are well organized </li><li>You have a strong analytical ability with great attention for detail </li><li>Your ability to detect high risk situations or problems and exercise your best judgment to react appropriately </li><li>Your robust verbal and written communication skills, and interpersonal skills </li><li>Your proven work ethic and ability to work in a fast-paced environment to meet processing timeframes </li><li>You’re able to be flexible and calmly adapt to new changes </li><li>Your ability to receive and implement feedback in a prompt manner </li></ul><h4><strong>The Team</strong></h4><p>The Brokerage Operations organization is comprised of several middle office functions that support Fidelity’s Wealth and Brokerage associates and Retail end-clients with new accounts, inbound transfer of assets, and account features.</p><h4><strong>COVID Work Policy</strong></h4><p>Safety is our top priority. Once we can be together in person with fewer safety measures, this role will follow our dynamic working approach. You’ll be spending some of your time onsite depending on the nature and needs of your role.</p><h4><strong>Dynamic Working – Post Pandemic</strong></h4><p>Our aim is to combine the best of working offsite with coming together in person. For most teams this means a consistent balance of working from home and office that supports the needs of your role, experience level, and working style.</p><p>Your success and growth is important to us, so you’ll want to enjoy the benefits of coming together in person – face to face learning and training, quality time with your manager and teammates, building your career network, making friends, and taking full advantage of cultural and social experiences Fidelity provides for you.</p>

Brokerage Operations Representative

<p>Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments. We are currently sourcing for Brokerage Operations Representatives to work in Salt Lake City, Utah, Covington, KY, and Westlake, TX!</p> <h3><strong>The Role</strong></h3> <p>The focus of the Brokerage Operations Representative is to provide outstanding customer service to Fidelity shareholders by accurately establishing and updating brokerage accounts and all related features. Responsibilities include accurately processing client’s requests received through various channels. You will not be responsible for handling inbound client phone calls</p> <h3><strong>The Expertise and Skills You Bring</strong></h3> <ul> <li>Bachelor’s degree OR equivalent work experience. </li><li>Financial services experience helpful and preferred. </li><li>1-2 years of experience in a customer service environment or transaction processing. </li><li>You have an outstanding ability to use your time effectively and are well organized </li><li>You have a strong analytical ability with great attention for detail </li><li>Your ability to detect high risk situations or problems and exercise your best judgment to react appropriately </li><li>Your robust verbal and written communication skills, and interpersonal skills </li><li>Your proven work ethic and ability to work in a fast-paced environment to meet processing timeframes </li><li>You’re able to be flexible and calmly adapt to new changes </li><li>Your ability to receive and implement feedback in a prompt manner </li></ul> <h3><strong>The Team</strong></h3> <p>The Brokerage Operations organization is comprised of several middle office functions that support Fidelity’s Wealth and Brokerage associates and Retail end-clients with new accounts, inbound transfer of assets, and account features.</p> <h3><strong>COVID Work Policy</strong></h3> <p>Safety is our top priority. Once we can be together in person with fewer safety measures, this role will follow our dynamic working approach. You’ll be spending some of your time onsite depending on the nature and needs of your role.</p> <h3><strong>Dynamic Working – Post Pandemic</strong></h3> <p>Our aim is to combine the best of working offsite with coming together in person. For most teams this means a consistent balance of working from home and office that supports the needs of your role, experience level, and working style.</p> <p>Your success and growth is important to us, so you’ll want to enjoy the benefits of coming together in person – face to face learning and training, quality time with your manager and teammates, building your career network, making friends, and taking full advantage of cultural and social experiences Fidelity provides for you.</p>

<h3><strong>Transaction Processor</strong></h3> <p>Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments. We are currently sourcing for a Transaction Processor to work in Covington, KY!</p> <p>Please note we are hiring for a weekly shift that could range from Sunday-Friday (4-5 days/week within that timeframe). Available shifts range from 6:00AM ET – 4:30PM ET (an 8 -10 hour shifts within that timeframe).</p> <p>The hourly pay rate range for this position is $20-$22 per hour.</p> <p>Placement in the range will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors.</p> <h3><strong>The Role</strong></h3> <p>Do you like problem solving and working in a fast-paced office environment? Join us at Fidelity Investments where you will be part of a business unit supporting a broad range of customer activities such as check depositing and document processing. As General Transaction Processing Representative, you will provide transaction services to each of Fidelity’s distribution channels. We support Fidelity’s growth with high quality, cost effective and innovative service solutions through talented associates and processing expertise.</p> <h3><strong>The Experience and Expertise You Bring</strong></h3> <ul> <li>High school diploma </li><li>Minimum one-year experience in a data entry related role </li><li>Check processing experience preferred </li><li>Excellent communication skills </li><li>High attention to detail </li><li>The ability to accurately key between 8,000-10,000 keystrokes per hour </li><li>Able to effectively multi-task </li><li>Please be flexible and highly adaptive to change </li><li>We look for a positive attitude and ‘can do’ approach to challenges </li><li>Ability to learn and apply knowledge to make effective processing decisions </li><li>Managing queue work and check reconciliation processes </li><li>Reviewing deposit instructions and ensuring each transaction is executed appropriately </li><li>Making timely and accurate deposits, regarding high-risk exception functions </li></ul> <h3><strong>The Team</strong></h3> <p>Inbound processing provides imaging, data entry and check deposit services for several Fidelity business units. Our knowledgeable team and comprehensive solutions focus on quality, risk mitigation and end to end operational efficiency strengthening Fidelity’s ability to provide a superior customer experience.</p>

Transaction Processor

<strong>Talent Acquisition Scheduler</strong><br> <strong>The Team</strong><br> The Talent Acquisition Scheduler schedules interviews for internal candidates who are looking of their next career move at Fidelity as well as external candidates who are looking to join the company. Schedulers interact closely with candidates, Talent Acquisition Partners, interview teams, hiring managers and administrative assistants and are expected to ensure interviews are scheduled quickly and seamlessly. The Schedulers are working in a fast-paced environment yet are passionate about providing an outstanding candidate experience during the interview phase of the hiring process.<br> <br> <strong> The Expertise and Skills You Bring</strong> <ul> <li>1-3 years of work experience in a human resource, operations, administrative, education, or customer service role </li><li>You possess extraordinary organization and customer service skills </li><li>You demonstrate superb, professional communication skills </li><li>Ability to multi-task and adjust to a fast-paced, virtual, and in-person environment with constantly changing schedules </li><li>You have incredible attention to detail and outstanding time management skills </li><li>Excellent influencing skills to offer creative solutions in complex situations </li><li>Experience with fostering partnerships that create productive and effective relationships </li><li>Proven ability to prioritize work and operate effectively </li><li>Eager to take initiative and embrace uncertainties </li><li>Strong technical skills (example: Teams, Outlook, PowerPoint, SharePoint, and Zoom Video) </li></ul> <br> <strong>The Value You Deliver</strong> <ul> <li>Performing complex logistical scheduling ensuring the interview phase of the recruitment life cycle is an exceptional experience for Fidelity candidates </li><li>Scheduling internal and external candidate interviews with hiring managers and interview teams by leveraging the Workday Recruiting platform </li><li>Securing candidate interview space for in-person interviews and leveraging Zoom for video interviews </li><li>Managing interview schedule changes in a timely and efficient manner with appropriate notification to all parties </li><li>Partner with Scheduling peers to provide interview scheduling support as volumes fluctuate </li><li>Providing outstanding service and creating positive interactions with candidates, hiring managers and interview teams throughout the entire interview scheduling process </li><li>Maintaining data accuracy within Workday Recruiting when scheduling interviews </li><li>Utilizing our texting system to connect with candidates in real-time regarding interview details </li><li>Partner with the travel agency and coordinate travel for candidate interviews </li></ul>

Talent Acquisition Scheduler

Fidelity Talent Source is seeking a Talent Acquisition Partner to work in Covington KY, Boston MA Merrimack NH or Smithfield RI.<br> <br> At Fidelity, our greatest asset is our associates, and we focus on building an environment that allows people to perform at their best and make an impact! The Talent Acquisition Partner is a critical member of our HR team, ensuring that we are hiring the most qualified talent for the firm. This role will be the aligned to Fidelity Workplace Investing which is a business unit that helps our employer clients lead a successful benefits program for their own associates. In this role you will: <ul> <li>Collaborate with business leaders discussing talent trends, hiring performance using data to drive accountability and process improvement.</li> <li>Partner with hiring managers to gain understanding of business unit objectives and job requirements and develop a hiring strategy to find and attract the right talent (across internal, external and passive talent channels)</li> <li>Lead full life cycle hiring from intake to offer</li> <li>Source, engage, screen, and sell career opportunities</li> <li>Leverage your deep knowledge of client business to respond to detailed candidate questions about the role and function</li> </ul> <br> <strong>The Skills and Experience You Bring</strong> <ul> <li>3-5+ years’ demonstrated experience of end-to-end recruiting process</li> <li>Demonstrable experience with all recruiting lifecycle components including sourcing, qualifying and assessing candidates, networking, market trends and relationship management across leadership and individual contributor roles.</li> <li>Proven experience using a variety of sourcing tools and resources to discover and attract candidates</li> <li>Ability to prioritize, multi-task and work well in a fast-paced environment</li> <li>Excellent oral and written communication skills, and the ability to communicate at different levels in an organization</li> </ul> The hourly pay rate range for this position is $50.00-55.00 per hour. <br> <br> Placement in the range will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors.<br>

Talent Acquisition Partner

Data Analyst is responsible for supporting real-time and end of day pricing, history and analytics, news and research as well as reference data. Data Analyst may support a variety of business using excel to measure and manipulate data. Responsibilities include, but not limited to the following: Escalate critical Data issues to internal subject matter experts or vendors as needed; Track and provide metrics to management; Oversee daily data validation processes and assist with proactive problem resolution where required; Provide assistance to peers during issue resolution process thereby increasing operations ability to resolve issues independently in the future; Establish new, and improve upon, existing data quality management processes by employing best practices for data handling, monitoring and mitigation procedures. 3-5 years? experience in Primary Skill. Experience with other financial services clients preferred.

Defined Contribution Conversion Analyst

<br><h4>Description</h4>                Fidelity Talent Source is seeking a Talent Acquisition Partner to work in Covington KY, Boston MA Merrimack NH or Smithfield RI.<br><br> At Fidelity, our greatest asset is our associates, and we focus on building an environment that allows people to perform at their best and make an impact! The Talent Acquisition Partner is a critical member of our HR team, ensuring that we are hiring the most qualified talent for the firm. This role will be the aligned to Fidelity Workplace Investing which is a business unit that helps our employer clients lead a successful benefits program for their own associates. In this role you will: <ul><li>Collaborate with business leaders discussing talent trends, hiring performance using data to drive accountability and process improvement.</li><li>Partner with hiring managers to gain understanding of business unit objectives and job requirements and develop a hiring strategy to find and attract the right talent (across internal, external and passive talent channels)</li><li>Lead full life cycle hiring from intake to offer</li><li>Source, engage, screen, and sell career opportunities</li><li>Leverage your deep knowledge of client business to respond to detailed candidate questions about the role and function</li></ul><br><strong>The Skills and Experience You Bring</strong><ul><li>3-5+ years’ demonstrated experience of end-to-end recruiting process</li><li>Demonstrable experience with all recruiting lifecycle components including sourcing, qualifying and assessing candidates, networking, market trends and relationship management across leadership and individual contributor roles.</li><li>Proven experience using a variety of sourcing tools and resources to discover and attract candidates</li><li>Ability to prioritize, multi-task and work well in a fast-paced environment</li><li>Excellent oral and written communication skills, and the ability to communicate at different levels in an organization</li></ul> The hourly pay rate range for this position is $50.00-55.00 per hour. <br><br> Placement in the range will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors.<br><br>

<br><h4>Description</h4><strong>Talent Acquisition Scheduler</strong><br><strong>The Team</strong><br> The Talent Acquisition Scheduler schedules interviews for internal candidates who are looking of their next career move at Fidelity as well as external candidates who are looking to join the company. Schedulers interact closely with candidates, Talent Acquisition Partners, interview teams, hiring managers and administrative assistants and are expected to ensure interviews are scheduled quickly and seamlessly. The Schedulers are working in a fast-paced environment yet are passionate about providing an outstanding candidate experience during the interview phase of the hiring process.<br><br><strong> The Expertise and Skills You Bring</strong><ul><li>1-3 years of work experience in a human resource, operations, administrative, education, or customer service role </li><li>You possess extraordinary organization and customer service skills </li><li>You demonstrate superb, professional communication skills </li><li>Ability to multi-task and adjust to a fast-paced, virtual, and in-person environment with constantly changing schedules </li><li>You have incredible attention to detail and outstanding time management skills </li><li>Excellent influencing skills to offer creative solutions in complex situations </li><li>Experience with fostering partnerships that create productive and effective relationships </li><li>Proven ability to prioritize work and operate effectively </li><li>Eager to take initiative and embrace uncertainties </li><li>Strong technical skills (example: Teams, Outlook, PowerPoint, SharePoint, and Zoom Video) </li></ul><br><strong>The Value You Deliver</strong><ul><li>Performing complex logistical scheduling ensuring the interview phase of the recruitment life cycle is an exceptional experience for Fidelity candidates </li><li>Scheduling internal and external candidate interviews with hiring managers and interview teams by leveraging the Workday Recruiting platform </li><li>Securing candidate interview space for in-person interviews and leveraging Zoom for video interviews </li><li>Managing interview schedule changes in a timely and efficient manner with appropriate notification to all parties </li><li>Partner with Scheduling peers to provide interview scheduling support as volumes fluctuate </li><li>Providing outstanding service and creating positive interactions with candidates, hiring managers and interview teams throughout the entire interview scheduling process </li><li>Maintaining data accuracy within Workday Recruiting when scheduling interviews </li><li>Utilizing our texting system to connect with candidates in real-time regarding interview details </li><li>Partner with the travel agency and coordinate travel for candidate interviews </li></ul><br>

12 Jobs in Covington, KY, USA