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Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments. We are currently sourcing for a Senior Systems and Support Analyst to work in the Enterprise Technology Group within Fidelity Investments Westlake TX, Salt Lake City UT, Durham NC or Merrimack NH. <h3>The Role</h3> We are seeking a technical problem solver with a solid background in production support to join our Major Incident Management team. This hybrid role combines Major Incident Management responsibilities with hands-on technical expertise across cloud, infrastructure, and application environments. The ideal candidate is passionate about troubleshooting, thrives in fast paced situations, and is eager to grow their technical and coordination skills in a multifaceted environment! <h3>Team</h3> The Fidelity Support Center (FSC) is Fidelity’s centralized enterprise monitoring and incident management hub. FSC supports a wide variety of environments including application, distributed systems, mainframe, network, cloud, end-user computing, and security. As the first line of defense for production incidents, FSC provides detection, coordination, critical issue, communication, and mitigation across the enterprise. <h3>The Expertise and Skills you Bring</h3> <ul> <li>Bachelor’s degree or higher in a technology related field (like Engineering, Computer Science, Information Technology) </li><li>A minimum of 5+ years of hybrid experience in Production Support, Development or SRE Experience. Hands-On experience developing or supporting highly distributed multi-tiered systems at scale </li><li>Ability to triage while leading an incident call, perform root cause analysis, and be decisive under pressure </li><li>A self-starter and great teammate who can independently manage multiple responsibilities in a dynamic environment </li><li>Strong hands-on experience and ability to automate with various scripting languages such as Python, Shell Scripting, etc </li><li>Proven experience in implementing advanced observability practices and techniques at scale </li><li>Solid understanding of Cloud Computing and DevOps concepts including CI/CD Pipelines </li><li>Perform second-level support using visibility tools such as Datadog and Splunk and expert hands-on experience with one or more (Datadog, Splunk, Grafana) </li><li>Understanding of ITIL processes (Incident, Problem, Change Management) </li><li>Highly effective business communication and influencing skills </li><li>Relevant certifications (ITIL, AWS, Azure) are a plus </li><li>Bonus: Retail trading, Asset Trading, or Financial Services Technology experience is a plus </li><li>Cloud Platforms: AWS, Azure </li><li>Operating Systems: Unix, Linux, Windows Server </li><li>Scripting &amp; Development: Shell Script, .NET </li><li>Middleware &amp; Integration: Tomcat, Apache </li><li>Monitoring Tools: Splunk, Datadog, Grafana, </li><li>Databases: Oracle DB, MS-SQL, Sybase </li><li>ITSM Tools: JIRA, ServiceNow </li></ul> <h3>Dynamic Working</h3> Fidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite all business days of every other week in a Fidelity office.

Fidelity TalentSource

Senior Systems and Support Analyst

Senior Machine Learning Engineer- We are looking for a Senior Machine Learning Engineer (Integration Specialist) to productionize research models and GenAI workflows into scalable services. Our team is the first in the organization to deliver AI solutions, and the pipelines and best practices you establish will be adopted by other teams. This role is ideal for a strong software engineer (10+ years experience, with 3–5 years in ML/GenAI) who enjoys deployment, integration, and scaling, rather than research. The Expertise We’re Looking For <ul> <li>Bachelor’s or Master’s in Computer Science, Artificial Intelligence, Machine Learning, or related field. </li><li>10+ years of software engineering experience in APIs, cloud deployments, and system integration. </li><li>3-5 years in ML engineering, with 2+ years in agentic or multi-agent systems. </li><li>Proven must have experience building and deploying RAG pipelines using embedding models and vector search. </li><li>Must have hands-on experience with vector databases such as FAISS, Pinecone, Weaviate, or Milvus. </li><li>Must have experience with agent orchestration frameworks (LangChain, CrewAI, LangGraph, AutoGen etc ). </li><li>Strong background in cloud-native software engineering and microservices architecture. </li><li>Concrete understanding of traditional ML models and their usecses. </li><li>Programming: Advanced Python skills; familiarity with C++, Java, or .NET is a plus. </li><li>Cloud Platforms: Proficiency with AWS services (S3, Lambda, ECS, SageMaker, etc.). </li><li>Databases: Experience with Oracle, Snowflake, vector databases, and knowledge graphs (e.g., Neo4j, RDF/SPARQL). </li><li>DevOps: CI/CD pipelines, Docker, Kubernetes, GitHub Actions. </li><li>AI Ethics: Understanding of Responsible AI principles and ability to identify and mitigate ethical risks. </li><li>Good to have if you have exposure or worked on tools which aid for continuous model evaluation and alerting. </li><li>Stay updated with the latest advancements in Machine Learning world and integrate them into projects. </li><li>Communicate complex technical concepts to non-technical stakeholders. </li></ul> The Skills You Bring <ul> <li>Integration expertise: You can take research outputs and turn them into production-ready APIs and applications. </li><li>ML/GenAI awareness: You understand which types of models are used for which problems, and can connect them effectively to real-world data. </li><li>System design: You know how to containerize, scale, and monitor services. </li><li>Engineering discipline: You bring CI/CD, versioning, and logging best practices to ML/GenAI deployment. </li><li>Experience building observability systems for agent performance tracking (e.g., Prometheus, Grafana, OpenTelemetry). </li><li>Strong grasp of AI safety, fairness, and governance. </li><li>Ability to research, evaluate, and implement emerging tools and frameworks. </li><li>Demonstrated success in proof-of-concept development, experimentation, optimization, and production deployment. </li><li>Proficiency in designing scalable, distributed systems and cloud-native applications. </li><li>Collaborative mindset with strong communication and problem-solving skills. </li></ul> The Value You Deliver <ul> <li>You establish pipelines and frameworks that allow research models to move seamlessly into production. </li><li>You enable RAG-based apps and agentic workflows to be deployed reliably. </li><li>You ensure services are scalable, secure, and easy to integrate across teams. </li><li>You provide clarity on how different ML models fit different business problems. </li><li>Learning from and sharing knowledge and skills with your peers to enhance the team’s total impact to the organization. </li></ul> How Your Work Impacts the Organization Fidelity Asset Management Technology provides worldwide technology and support to all the Portfolio Management, Research, Trading and Investment Operations functions. Asset Management Technology is an integral partner for Asset Management to deliver creative, scalable, industry-leading investment tools that enables the business to achieve high-reaching advantage globally. Company Overview At Fidelity, we are focused on making our financial expertise broadly accessible and effective in helping people live the lives they want. We are a privately held company that places a high degree of value in building and cultivating a work environment that attracts the best talent and reflects our dedication to our associates. For information about working at Fidelity, visit FidelityCareers.com

Machine Learning Engineer

Role Summary The Delivery Enablement Lead is a strategic execution leader embedded within product development teams, responsible for orchestrating end-to-end delivery within a team or across multiple teams and initiatives. This role blends agile delivery expertise with project management discipline to drive predictable, customer-centric outcomes. The Lead partners with product and technology leadership to align roadmaps, manage dependencies, and optimize delivery effectiveness. Key Responsibilities <ul> <li>Delivery Leadership: Coordinate multi-team delivery efforts, manage dependencies, risks, and release planning to ensure seamless execution.</li> <li>Agile &amp; Project Expertise: Apply fit-for-purpose delivery methodologies (Scrum, Kanban, Lean, etc.) and project management practices to support planning, prioritization, and forecasting.</li> <li>Strategic Partnership: Collaborate with product and technology leaders to align delivery plans with product vision, KPIs, and customer feedback.</li> <li>Execution Excellence: Monitor progress, manage scope, and ensure delivery against milestones and business value targets.</li> <li>Data-Driven Enablement: Use delivery metrics and historical trends to inform planning, identify improvement opportunities, and drive process optimization.</li> <li>Team Empowerment: Mentor delivery professionals, promote shared accountability, and foster a culture of continuous improvement.</li> <li>Governance &amp; Quality: Ensure adherence to enterprise standards, manage tech debt, and support business readiness and release success.</li> </ul> Qualifications <ul> <li>Relevant proven experience and training/certification in delivery frameworks and methodologies (agile delivery, project management, etc.)</li> <li>Minimum of 5 years’ experience working directly to plan and drive the execution of technology delivery within a team or across multiple teams</li> <li>Excellent facilitation, planning, and stakeholder engagement skills</li> <li>Ability to lead through influence and drive cross-functional alignment</li> <li>Strong experience with delivery metrics, forecasting, and capacity planning</li> <li>Familiarity with scaled delivery practices and enterprise governance</li> </ul> Success Measures <ul> <li>Predictable delivery of business and customer outcomes</li> <li>Increased delivery efficiency and reduced impediments</li> <li>Strong stakeholder satisfaction and team engagement</li> <li>Adoption of delivery standards and continuous improvement practices</li> </ul> The Team The Fidelity Wealth Technology Planning, Operations &amp; Enablement team makes it possible for the Wealth Delivery ecosystem to thrive by aligning strategy, driving execution, and cultivating team excellence – through integrated capabilities, scalable practices, and a people-first mindset. We ensure strategic execution and generation of insights that guide planning and prioritization, aligned to business strategy and customer segmentation, leveraging our core capabilities of Technology Delivery Portfolio Enablement, Execution Enablement, and Operations Enablement. We are focused on building a highly integrated organization, aimed at delivering transformative business value through empowered teams, adaptive practices, and strategic enablement.

Delivery Enablement Lead

Role Summary The Delivery Enablement Lead is a strategic execution leader embedded within product development teams, responsible for orchestrating end-to-end delivery within a team or across multiple teams and initiatives. This role blends agile delivery expertise with project management discipline to drive predictable, customer-centric outcomes. The Lead partners with product and technology leadership to align roadmaps, manage dependencies, and optimize delivery effectiveness. Key Responsibilities <ul> <li>Delivery Leadership: Coordinate multi-team delivery efforts, manage dependencies, risks, and release planning to ensure seamless execution. </li><li>Agile &amp; Project Expertise: Apply fit-for-purpose delivery methodologies (Scrum, Kanban, Lean, etc.) and project management practices to support planning, prioritization, and forecasting. </li><li>Strategic Partnership: Collaborate with product and technology leaders to align delivery plans with product vision, KPIs, and customer feedback. </li><li>Execution Excellence: Monitor progress, manage scope, and ensure delivery against milestones and business value targets. </li><li>Data-Driven Enablement: Use delivery metrics and historical trends to inform planning, identify improvement opportunities, and drive process optimization. </li><li>Team Empowerment: Mentor delivery professionals, promote shared accountability, and foster a culture of continuous improvement. </li><li>Governance &amp; Quality: Ensure adherence to enterprise standards, manage tech debt, and support business readiness and release success. </li></ul> Qualifications <ul> <li>Relevant proven experience and training/certification in delivery frameworks and methodologies (agile delivery, project management, etc.) </li><li>Minimum of 5 years’ experience working directly to plan and drive the execution of technology delivery within a team or across multiple teams </li><li>Excellent facilitation, planning, and stakeholder engagement skills </li><li>Ability to lead through influence and drive cross-functional alignment </li><li>Strong experience with delivery metrics, forecasting, and capacity planning </li><li>Familiarity with scaled delivery practices and enterprise governance </li></ul> Success Measures <ul> <li>Predictable delivery of business and customer outcomes </li><li>Increased delivery efficiency and reduced impediments </li><li>Strong stakeholder satisfaction and team engagement </li><li>Adoption of delivery standards and continuous improvement practices </li></ul> The Team The Fidelity Wealth Technology Planning, Operations &amp; Enablement team makes it possible for the Wealth Delivery ecosystem to thrive by aligning strategy, driving execution, and cultivating team excellence – through integrated capabilities, scalable practices, and a people-first mindset. We ensure strategic execution and generation of insights that guide planning and prioritization, aligned to business strategy and customer segmentation, leveraging our core capabilities of Technology Delivery Portfolio Enablement, Execution Enablement, and Operations Enablement. We are focused on building a highly integrated organization, aimed at delivering transformative business value through empowered teams, adaptive practices, and strategic enablement.

<h3>Senior Software Engineer (OIPA) – FILI Technology Are you interested in serving the needs of millions of customers in tax efficient savings, protection and guaranteed income in retirement? Fidelity Investments Life Insurance (FILI) Technology team in Personal Investing is seeking a talented engineers to join us in modernizing and building innovative and world-class experiences, capabilities and platforms in support of this mission. The Purpose: As a Principal Software Engineer on the team, you will have the opportunity to leverage all of your skills in engineering, modernizing, and testing Annuity contract generation and account opening applications. You will be expected to quickly gain understanding of all the components of our applications and will work with the team to deliver best in class solutions.</h3> <ul> <li>4+ years of Expertise in developing policy administration systems using Oracle Policy Administration System (OIPA), including configuration language, integration, AS Files, data intake, database architecture, and data extraction patterns; building OIPA extensions; and performing palette and application security implementations, screens (policy, roles segment, allocation, and valuation), and release management. </li><li>Expertise in implementing design patterns, using UML </li><li>Test Driven Development, Junit, Jasmine, Karma, Protractor </li><li>IDE’s Spring Tool Suite, and Eclipse, within a UNIX and Windows environment. </li><li>Writing SQL queries and debugging stored procedures within an Oracle environment. </li><li>Leadership: Team player, self-starter, collaborative, innovative, eager to learn every day. </li><li>Understanding of docker, cloud-computing / cloud services platforms (e.g. AWS or Azure) will be a plus </li><li>AWS Certification is a plus </li></ul> <h3>Hiring Manager Description</h3> Position Title: Sr. Software Engineer (OIPA) Hiring Manager: Sathiyanarayanan Poonamallee Business Unit: PI Tech Primary Location: Durham, NC Open to other sites? (Y/N): If so, which ones: Yes, all but Boston What will the work schedule look like for your team (remote/hybrid/on-site/TBD)? Hybrid when we return onsite Confirm grade level/years of experience required: Grade level 5 Bill rate: They have hired around 150/hr but they want to see if they can get that lowered. Duration of contract: Initially through 9/24 Is this a new or replacement position? If replacement - who is it replacing? MYP Add What is the business justification for this opening? MYP Add Position Description <ol> <li>Team/Project Overview </li></ol> What does your team do/what are you trying to accomplish for Fidelity overall? Oracle OIPA product for FILI - Team maintains and will be installing never version of OIPA (v10.2 and upgrading to v11) Focus is to leverage single system to improve efficiency and bring new products to market faster; allows for configuration changes without customization or recompiling systems core code How big is your team? 7 Is your team co-located? Yes – Boston, Durham &amp; MMK (For Dev/Engineering roles) What is the tech stack on the team? Oracle OIPA Application Servers: WebLogic &amp; WebSphere Databases: Oracle, DB2 &amp; Microsoft SQL Operating Systems: Oracle Ent. Linux &amp; Windows Server 2012 Java: 1.8 Java – Will be using for maintenance, installing, troubleshooting; will run libraries on machine to troubleshoot (not developing). Only will be expected to do around 10% of development What project will this role focus on and how does this project impact the organization/Fidelity? OIPA (Oracle Insurance Policy Administration) is a flexible, rules-based policy administration solution that supports policy issue, billing, collections, processing &amp; claims in a single system. Team uses for Life &amp; Annuity to accelerate and reduce operational efficiency through centralized policy management and record keeping. What stage of the project are you currently in? 40% complete If I were a candidate, what would get me excited about this position (what are the selling points)? <ul> <li>Working on cutting edge technology </li><li>Able work closely with Business users </li><li>Able to see results </li></ul> Candidate Profile Please describe your ideal candidate profile Someone that has developed policy administration systems using OIPA What are the top three MUST have skills (experience candidates must have coming in the door)? <ol> <li>(For Dev/Engineering roles) What coding languages are required for this job? What specifically will they need to develop using these? (API's, UI, Integration, Migration, etc.): </li></ol> OIPA, Java and Oracle DB experience (simple SQL) Need to only know Java so they can fix issues (maintenance role) Expertise in developing policy administration systems using Oracle Policy Administration System (OIPA), including configuration language, integration, AS Files, data intake, database architecture, and data extraction patterns; building OIPA extensions; and performing palette and application security implementations, screens (policy, roles segment, allocation, and valuation), and release management. What are the NICE to have skills (what is your team willing to teach the person)? AWS Certification is a plus What education or certifications does this role require? Bachelor or Master in Technology related field Is there a current team member’s profile that would be an ideal profile for us to target? <a href="https://fidelitycentral.fmr.com/ww/a598640" target="_blank">Fidelity Central: Tanaji Shingade (a598640) (fmr.com)</a> Interview Process How many rounds of interviews will you have the candidate complete (ideally 1 round, max of 2 rounds with no more than 4 people total)? 1 round with panel team Who will be on the interview panel and what will be covered (technical/behavioral/coding)? *Coach them to have a diverse interview panel * Please keep your outlook calendar up to date and encourage the interview panel to do the same Sathiya to provide names What role-specific pre-screening questions can our team use to help vet candidates up front? N/A Importance of timely feedback (competitive market, need to provide feedback within 24 hours) Will commit to quick feedback Senior Software Engineer (OIPA) – FILI Technology Are you interested in serving the needs of millions of customers in tax efficient savings, protection and guaranteed income in retirement? Fidelity Investments Life Insurance (FILI) Technology team in Personal Investing is seeking a talented engineers to join us in modernizing and building innovative and world-class experiences, capabilities and platforms in support of this mission. The Purpose: As a Principal Software Engineer on the team, you will have the opportunity to leverage all of your skills in engineering, modernizing, and testing Annuity contract generation and account opening applications. You will be expected to quickly gain understanding of all the components of our applications and will work with the team to deliver best in class solutions. <ul> <li>4+ years of Expertise in developing policy administration systems using Oracle Policy Administration System (OIPA), including configuration language, integration, AS Files, data intake, database architecture, and data extraction patterns; building OIPA extensions; and performing palette and application security implementations, screens (policy, roles segment, allocation, and valuation), and release management. </li><li>Expertise in implementing design patterns, using UML </li><li>Test Driven Development, Junit, Jasmine, Karma, Protractor </li><li>IDE’s Spring Tool Suite, and Eclipse, within a UNIX and Windows environment. </li><li>Writing SQL queries and debugging stored procedures within an Oracle environment. </li><li>Leadership: Team player, self-starter, collaborative, innovative, eager to learn every day. </li><li>Understanding of docker, cloud-computing / cloud services platforms (e.g. AWS or Azure) will be a plus </li><li>AWS Certification is a plus </li></ul>

OIPA Engineer

<h3>Software Engineer in Test</h3> The Role Fidelity is seeking a Software Engineer in Test to help automate the testing of our Healthcare products. The ideal candidate enjoys designing, developing, and maintaining automated test suites to ensure product quality and release readiness. You will be encouraged to work closely with application owners, developers, and business sponsors to review requirements, build automation frameworks and implement solutions in an Agile environment. We seek a hardworking individual capable of bringing a software engineering approach to our testing practices by providing innovative ideas on how to design, develop and maintain our test suites and infrastructure. The Expertise You Bring <ul> <li>BS or above in Computer Science or related field </li><li>6+ years of professional Testing/Development experience involving UI and API Automation </li><li>Verifiable experience building and maintaining an automation framework in a large enterprise environment using Playwright and/or Cypress </li><li>Verifiable experience using Typescript and/or JavaScript and Cucumber/BDD </li><li>Ability to investigate, isolate, and solve technical issues across the full technology stack by using automated &amp; manual testing methodologies </li><li>Verifiable experience following standard methodologies for testing Angular/Vue based UI and RESTful webservices, experience with GraphQL is a plus </li><li>Ability to thrive in an Agile Scrum environment with a belief in the value of T-shaped squad members </li><li>Experience in a DevOps environment with CI/CD tools; experience with Git/Bitbucket Server (Stash), Jenkins, and uDeploy </li><li>Experience with Code Quality/Coverage Tools (Sonar or Sealights), is a plus </li><li>Excellent communication and collaboration skills to work with multiple teams across the organization </li><li>Ability to work in a fast paced, highly matrix environment to achieve team goals </li><li>A desire and interest in learning innovative technologies </li><li>Experience using business requirements to craft, develop and maintain test plans, test cases </li><li>Work as part of team of SDET’s focused on automation and build reusable artifacts </li><li>A learning demeanor to your work and are eager to master and adopt new technologies </li><li>Experience with Accessibility testing preferred </li></ul> The Expertise You Bring <ul> <li>Defining and developing a suite of automation tests for our Digital Healthcare products </li><li>Working closely with product owners, developers, and business </li><li>Rapid prototyping to validate good and bad ideas quickly </li><li>Writing source code, adapting existing components, and testing developed components </li><li>Ensuring designs meet performance, security, usability, and reliability and scalability requirements </li><li>Mentoring and developing more junior technical staff </li></ul> The Team This role will be on an Agile Squad working within the Digital Healthcare Teams. You will work with another automation engineer, multiple developers, a scrum master, and a squad lead to help create and test new products in this space. The Squad works on a 2-week cadence and there is lot of cross squad collaboration in our space. You will also be part of the Digital Quality Assurance Chapter and the automation community within. Company Overview Fidelity TalentSource, formerly Veritude, is the in-house temporary staffing provider for Fidelity Investments, one of the largest and most diversified global financial services firms in the industry. We recruit individuals from a variety of backgrounds, including technology and customer service, to fill assignments across Fidelity’s U.S.-based regional and investor center locations. If you would like to experience Fidelity’s diverse and inclusive workplace while expanding your skill set and developing your professional network, consider a role with Fidelity TalentSource. For information about working at Fidelity TalentSource, visit FTSJobs.com. Fidelity TalentSource will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, please contact our HR team at HR@ ftsjobs.com. Fidelity Investments and Fidelity TalentSource are equal opportunity employers.

Software Engineer in Test

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?The Data Sourcing Architect Manager&nbsp;is&nbsp;a critical role in&nbsp;Financial&nbsp;Reporting Quality Assurance Organization (FRQA) within Corporate Controllership, in support of the Regulatory Reporting Automation program. This role&nbsp;is responsible for&nbsp;driving the definition, gathering, exploration, and analysis of finance data and its data sources to deliver the end-to-end automation for our regulatory reporting platforms.The Data Sourcing Architect team oversees the data mapping, profiling and source to target (S2T) analysis mapping for new data requirements of our regulatory reporting automation and systems, as well as leading the coordination / orchestration of the close partnership between Product Owners, Report / Business Owners, Technology and Data Testing teams to determine data / product features of the data solution are put into production with the highest degree of confidence of the data flow and data system requirements or the deactivation / decommission of data sets of financial data systems.&nbsp;The Data Sourcing Manager must be a highly analytical, organized, and data-driven professional responsible for defining and executing regulatory data sourcing strategies, leveraging AI-driven automation, intelligent data quality monitoring, and predictive analytics to advance regulatory reporting transformationKey Responsibilities:<ul><li>Collaborate with business stakeholders to understand the data needs for regulatory reporting, Translate the business requirements into technical specifications for data solutions&nbsp;</li><li>Develop and implement data management strategies for Regulatory Reporting Data&nbsp;Domain(RRDD), Design and&nbsp;maintain&nbsp;RRDD data models to support regulatory reporting and ensure its scalable and flexible&nbsp;</li><li>Partner with Falcon, FODL and Technology teams to implement data solutions for regulatory reporting,&nbsp;Monitor&nbsp;and&nbsp;optimize&nbsp;data systems for performance and efficiency&nbsp;</li><li>Strategic planning to migrate the existing reports Y9C, Y14, Basel and Call&nbsp;reports  to&nbsp;RRDD - Regulatory Reporting Data Domain&nbsp;</li><li>Collaborate with data governance team to define standards and ensure data quality and consistency in RRDD&nbsp;</li><li>Data sourcing gap analysis and profiling of attributes for Fast Forward and regulatory reports automation&nbsp;</li><li>Strategic thinking and conduct data analysis on existing processes and datasets to understand and support Point of Arrival (POA) process designs including migration of RRDD tables from Cornerstone to Lumi - Big query&nbsp;</li><li>Manage data analysis efforts to&nbsp;determine&nbsp;portfolios, data&nbsp;elements&nbsp;and grain of data&nbsp;required&nbsp;for designing processes to review data scenarios, providing clarification on how to report on these scenarios in alignment with regulatory guidance.&nbsp;</li><li>Drive innovation through AI, machine learning, and data intelligence, identifying opportunities to enhance data sourcing, validation, and reconciliation processes.</li><li>Implement AI-powered data quality monitoring and predictive analytics models to detect anomalies, improve accuracy, and streamline regulatory reporting workflows.</li><li>Leverage generative AI tools and automation frameworks to transform requirement documentation, metadata management, and data lineage tracking.</li><li>Serve as a bridge between Report Owners, Product Teams, Technology, and Data Testing to ensure that data products meet regulatory and operational expectations.</li><li>Present complex data sourcing strategies and findings to senior and executive leadership with clarity and actionable insight.</li></ul><h4>Minimum Qualifications</h4><ul><li>Bachelor's Degree in Finance or relevant fields</li><li>8+ years of experience in banking, regulatory reporting, financial data management, or data architecture.</li><li>5+ years in data sourcing, analytics, and system integration within complex financial environments.</li><li>Proven experience with U.S. regulatory reports (Y9C, Y14, FR2052a, Basel, Call Reports).</li><li>Proficiency in SQL, Google BigQuery and Python, with hands-on experience in data modeling and transformation.</li><li>Experience with cloud-based data platforms (GCP, AWS, Azure) and AI/ML pipelines.</li><li>Demonstrated understanding of AI fundamentals such as supervised learning, data labeling, model validation, and prompt engineering.</li><li>Experience applying machine learning and predictive analytics for financial data analysis or anomaly detection.</li><li>Strong communication and presentation skills, able to articulate complex AI and data topics in business-relevant terms.</li></ul><h4>Preferred Qualifications</h4><ul><li>Experience developing regulatory data domains or data platforms for large-scale financial institutions.</li><li>Experience with data migration and product management in regulatory environments.</li><li>Exposure to testing management and data validation frameworks.</li><li>Understanding of foundational data architecture principles and metadata management.</li><li>Certified Data Management Professional (CDMP) or equivalent certification preferred.</li></ul>Salary Range: $103,750.00 to $174,750.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

American Express

Manager - Financial Systems

Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments. We are currently sourcing for a Program Manager to work in FCAT (Fidelity Center for Applied Technology) in Durham, NC or one of our other approved regional sites! <h3>The Role</h3> As a Program Manager – Strategic Planning and Reporting, you are a strategic facilitator who supports program management, strategic planning and executive reporting efforts that help inform and drive FCAT’s near- and long-term outcomes. You will define and implement program management processes that foster transparency and enable informed decision-making across teams. You will leverage tools and data to provide visibility into the portfolio for FCAT leadership, support KPI measurements and quarterly reporting cycles, and design BI dashboards that deliver actionable analytics across FCAT. You will collaborate closely with leaders and teams to support strategic alignment that accelerates innovation and impact. <h3>Key Responsibilities Include</h3> Strategic Planning <ul> <li>Establish and refine processes to regularly capture project roadmaps, risks, and resource needs </li><li>Facilitate quarterly planning and promote and standardize best practices across different groups </li></ul> <h3>Stakeholder Alignment and Communication</h3> <ul> <li>Serve as the primary liaison between cross-functional teams, executives, and partners to ensure transparency and alignment. </li><li>Facilitate regular status updates, steering committee meetings, and stakeholder reviews to maintain engagement and resolve conflicts. </li><li>Translate complex project data into clear, compelling narratives for diverse audiences. </li></ul> <h3>Synthesis and Reporting of Data</h3> <ul> <li>Aggregate and analyze project metrics to assess performance, identify trends, and inform decision-making. </li><li>Develop dashboards, confluence pages, presentations and other reporting formats that provide actionable insights to leadership and project teams. </li><li>Ensure data integrity and consistency across reporting platforms and project documentation. </li></ul> <h3>Continuous Improvement</h3> <ul> <li>Champion a culture of continuous improvement by identifying process inefficiencies and implementing best practices. </li><li>Stay current with industry trends, tools, and methodologies to enhance program management capabilities. </li></ul> <h3>Program Management</h3> <ul> <li>Monitor risks and timelines, proactively identifying variances and suggesting corrective actions. </li><li>Support vendor management and procurement processes to ensure cost-effective delivery and contractual compliance. </li></ul> <h3>The Expertise and Skills You Bring</h3> <ul> <li>Bachelors’ Degree in a relevant field with 10 or more years of related scrum master or technical project management experience; Certified Scrum Master certification preferred </li><li>Proven Project Leadership: Over 10 years of demonstrated success in project management, with deep expertise in both traditional methodologies and agile practices. </li><li>Technical Proficiency: Hands-on experience and high proficiency with project and collaboration tools including JIRA, Confluence, SharePoint, Microsoft 365, Miro and Power BI. </li><li>Strategic Thinking: Ability to connect goals, objectives, roadmaps, and metrics in a standardized and scalable way across diverse teams and project types - especially within the context of emerging technologies and varied business outcomes. </li><li>Exceptional Communication Skills: Ability to translate complex technical updates into concise executive summaries. </li><li>Influence &amp; Collaboration: Exceptional networking and interpersonal skills, with a proven ability to influence and align diverse stakeholders across functions and levels. Strong team player and people-person. </li><li>Vendor Management &amp; Procurement Acumen: Experience with vendor management and procurement systems, with the ability to navigate contracts, negotiations, and third-party coordination. </li><li>Legal Risk Compliance (LRC) Engagement Experience: Prior exposure to LRC is highly desirable, with an understanding of its operational and strategic implications. </li><li>Adaptability &amp; Learning Agility: Thrive in dynamic, cross-functional and ambiguous environments. Quick to grasp new concepts and passionate about emerging technologies and innovation. </li><li>Innovation Lifecycle or Startup Experience: Prior exposure to startups or innovation is highly desirable, with an understanding of iterative development, rapid experimentation, and scaling new ideas. </li></ul> <h3>The Team</h3> At the Fidelity Center for Applied Technology (FCAT), we help Fidelity’s clients and businesses conceptualize the possibilities of new ideas and emerging technologies to enhance the customer experience. FCAT is a centralized function whose mandate is to catalyze innovation across the firm. Our ideas begin with outside in research and academic partnership and evolve through user testing. They come to life through prototypes that lay the foundation for new products and services. For more information about FCAT, please visit the FCAT website.

Program Manager

Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments. We are currently sourcing for a Program Manager to work in Durham, NC! <h3>The Role</h3> As the Delivery Program Manager for a defined body of work, you will partner with multiple Product Teams to deliver a medium to large-scale, complex Program in iterations. You will be accountable for coordinating, improving, and maximizing delivery of value across multiple Product Teams; working with leaders to facilitate scope of work and prioritization; and help to develop Program roadmaps and release plans. You will also develop and drive the Program’s execution strategy and will be accountable for ensuring that the scaled events take place and are productive and positive. You will facilitate both strategic and tactical discussions with the Product Teams and Delivery teams to achieve a common objective. Additionally, you will: coordinate the teams’ delivery with the Program’s release plans; ensure insight into process improvements, impediments, and progress, to the organization; facilitate the prioritization and removal of impediments, with particular attention to cross-team dependencies, and radiate information on progress to leadership and teams. <h3>The Expertise and Skills You Bring</h3> <ul> <li>5 years or more of Program Management experience managing medium to large Programs of work that are of medium complexity with an overall 8+ years of experience</li> <li>Scaled Delivery Framework certification and experience preferred (Scrum@Scale, SAFe, LeSS, etc.)</li> <li>Strong grasp of business context and product development techniques</li> <li>Strong understanding of and experience with standard and scaled delivery practices, processes, and artifacts</li> <li>Stakeholder and change management skills</li> <li>Able to influence behavior without having organizational hierarchy</li> <li>Ability to brainstorm solutions to address challenges and roadblocks faced by the Program’s teams</li> <li>Proven excellence in communication and people-interaction</li> <li>You’re organized and disciplined nature and continuous improvement attitude</li> <li>Experience encouraging Agile behaviors, reinforcing practices, norms, events, and supporting overall efficiency and effectiveness</li> <li>Ability to identify team improvement opportunities and look externally for standard methodologies to support continuous improvement</li> <li>Experience managing and coordinating logistics for scaled Agile events and practices</li> <li>Experience curating, communicating, and managing Program status, risks, and dependencies with stakeholders</li> <li>Experience working across multiple Product Teams to drive coordination and delivery of initiatives</li> <li>Experience supporting adoption and consistent use of delivery enabling tools (e.g., Jira, Jira Align, Miro, Power BI)</li> </ul>

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.This role is for a Product Owner in the Reporting and Enterprise Initiative Product Owners team supporting the Regulatory Reporting automation program. &nbsp;This individual will be responsible for delivering the end-to-end automation of our regulatory reporting platform. &nbsp;This individual will coordinate with several groups within American Express during the course of designing, implementing, and migrating the implemented solution into production.&nbsp;The individual selected will partner closely with the Data Sourcing Architects and Process Owners to drive the priorities of the technology scrum team and ensure that the software features developed aligns with original requirements provided. Also, the individual would need to monitor project progress, solve issues that arise and write technical features and user stories.&nbsp;This role will require strong collaboration with Technology to design how functionality will work and design the validation process at regular intervals that the software features developed align with original requirements provided to the team. &nbsp;How will you make an impact in this role?<ul><li>Participate in daily stand ups with the pods (implementation groups for various portfolios of the Company for data sourcing and regulatory classification and reporting), leading and delivering efficient solutions with complex prioritization and business requirements</li><li>Lead and guide regulatory reporting data and automation requirements on existing processes and datasets to understand and support Point of Arrival (POA) process design</li><li>Develop functional requirements documentation and process specific design documentation to support regulatory report owner requirements and testing lifecycle processes</li><li>Understand and guide determining portfolios, data elements and attribute analysis grain of data required for designing processes</li><li>Work with complex cross functional teams: Engineers, Architects, governance &amp; business partners</li><li>Closely collaborate with users to understand the pain points, requirements, feedback and provide them with timely resolutions</li><li>Identify and support business requirements, functional design, prototyping, testing, training, and supporting implementations</li><li>Design and build ongoing data process controls by collaborating with Technology and Data Governance as needed</li><li>Manage program blocking issues, anticipate and make tradeoffs, and balance the business needs versus technical or operational constraints</li><li>Document and understand core components of solution architecture including data patterns, data-related capabilities, and standardization and conformance of disparate datasets</li><li>Lead and guide the implementation of master and reference data to be used across operational and reporting processes</li><li>Coordinate with various Product Owners, Process Owners, Subject Matter Experts, Solution Architecture colleagues, and Data Management team to ensure builds are appropriate</li><li>Knowledgeable in development methodologies, using tools such as SQL, to drive understanding of the system functionality and expected automation results</li></ul>Minimum Qualifications<ul><li>6+ years of work experience in the US Federal Reserve/financial US regulatory reporting, banking/financial services, and/or Controllership</li><li>Degree in Finance/Accounting, Engineering and/or Information Technologies or equivalent professional experience</li><li>Demonstrated strong experience in leading regulatory reporting automation or other regulatory solution implementation projects in large-scale banking/financial organization&nbsp;</li><li>Knowledge of US Regulatory Reports (Y9C, Y14, Y15, Y11, amongst others)</li><li>Working knowledge of Scaled Agile Framework, have an Agile mindset, and can embrace new opportunities and adapt easily to change</li><li>Strong knowledge and working experience in regulatory regulations and reporting is required and any exposure to US regulations is preferred</li><li>Experience eliciting and documenting technical business requirements via the creation of features and user stories</li><li>Exhibits organizational skills with the ability to meet/exceed critical deadlines and manage multiple deliverables simultaneously</li><li>A self-starter, proactive team player with a passion to consistently deliver high quality service and exceed customers’ expectations</li><li>Strong analytical and problem-solving skills as well as the ability to create impactful relationships with key stakeholders</li><li>Excellent relationship building, presentation and collaboration skills</li><li>Excellent written and verbal communications with ability to communicate highly complex concepts and processes in simple terms and pragmatically across Finance, Business and Technology stakeholders</li><li>Display thought leadership, drive process, and support work/life balance initiatives</li></ul>Preferred Qualifications<ul><li>SaFe Agile and/ or Project Management Professional (PMP) certified is a plus</li><li>SQL and data analysis experience</li><li>Testing management and execution experience</li><li>Previous work experience in various IT disciplines such as Infrastructure, software development, data management or data analytics</li><li>Foundational data architecture principles and data management experience</li></ul>Salary Range: $123,000.00 to $215,250.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

13 Jobs in Durham, NC, USA