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AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve. So what do you say? Are you ready to be part of something big?The Credit and Collections Manager is responsible for the effective management of the Accounts Receivable processes and teams. This includes setting and monitoring credit limits for wholesale customers and managing the collections process for delinquent accounts. Who would I interact with? Interacts directly with vendors, financial institutions, internal and external customers at various levels, peers, management and executivesWhat are the day-to-day responsibilities? <ul><li>Lead the Credit and Collections Department compromised of a credit management team, and delinquent accounts collection team within a Shared Service Center, serving over 200 retail locations and Corporate Headquarters operations.</li><li>Recruit, hire, develop and retain a world class Accounts Receivable team</li><li>Direct credit management team to establish and monitor credit lines for regular wholesale and retail customers in order to support retail operations while managing risk</li><li>Manage collections team to identify and pursue aged receivables</li><li>Ensure bad debt reserves for all aged receivables comply with AN policy</li><li>Foster a superior customer service culture in all interactions with stores and vendors</li><li>Maintain effective internal controls to ensure adherence to AN policies and procedures</li><li>Consistently meet service level agreements in all areas of the department</li><li>Successfully manage the implementation of new processing and control technologies, and identify opportunities for continual improvement</li></ul>What are the requirements for this job? <ul><li>Bachelors Degree</li><li>Minimum 5 years of Accounting Experience</li><li>Excellent written and verbal communication skills</li><li>Knowledge and understanding of D&amp;B reporting</li><li>Experience in multi-unit business environment, preferably in a retail industry</li><li>CPA, CMA or other certifications in credit or collections</li><li>Experience in a shared service environment, preferred but not required</li></ul>What’s my next possible position?Senior Credit and Collections Manager or Director of SSCAutoNation is an equal opportunity employer and a drug-free workplace.<h2>Exciting Benefits and Perks Await You:</h2><ul><li>Competitive compensation and 401k matching</li><li>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits.</li><li>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</li><li>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</li><li>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</li></ul>AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.

AutoNation

Manager, Credit

AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve.At AutoNation, we're not just interested in keeping up with the times - we're dedicated to leading the charge. We're passionate about innovation and pushing the boundaries of what's possible, all while keeping our customers, coworkers, and communities in the driver’s seat. We believe that together, we can create a brighter future for everyone.So what do you say? Are you ready to be part of something big?Job Description Summary At AutoNation, delivering exceptional service to our customers and key partners is our top priority. We are seeking a Paid Intern – Automotive Technician Specialist, with the potential for full-time hire, to join our team onsite in Los Angeles, CA. This role offers a hands-on opportunity to work with our Autonomous Vehicle Partner in a collaborative and growth-oriented environment. The internship will run from June 2 to August, 29, 2025, providing valuable experience alongside industry professionals in an innovative and fast-paced setting.The Automotive Technician Specialist will be dedicated to a specialized project involving autonomous vehicles, fostering customer loyalty by building trust and ensuring confidence in AutoNation as a trusted provider of vehicle safety and reliability.What are the requirements for this job?<ul><li>Education: High school diploma or equivalent required.</li></ul><ul><li>Experience: Prior experience as an express/quick lube technician preferred.</li></ul><ul><li>Skills: Proficiency with hand tools and strong attention to detail.</li></ul><ul><li>Process Adherence: Ability to follow established procedures to ensure quality and safety.</li></ul><ul><li>Licensing: Must have a valid in-state driver’s license with a clean and safe driving record.</li></ul><ul><li>Compensation: Starting pay ranges from $23.00 - $26.00 per hour, based on experience.</li></ul><ul><li>Schedule: Must be available to work Monday – Friday.</li></ul>What are the day-to-day responsibilities?<ul><li>On-the-job training will be provided in the first week of employment. Mandatory training will be the first week, Monday-Friday from 8:00am – 5:00pm</li><li>Performing vehicle work as outlined on repair order with efficiency and accuracy, in accordance with customer standards.</li><li>Communicating with Service Manager and Service Advisors regularly to effectively manage production and Customer communication.&nbsp;</li></ul>Starting pay ranges from $23.00 - $26.00 per hour, based on experience.AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.

* JUNE START * Automotive Technician Specialist - Paid Internship to Full-Time Opportunity - LOS ANGELES

Scrum Master The Role As a Scrum Master, you’ll be a part of highly collaborative, cross-functional Scrum teams within the Fidelity Wealth division of Fidelity. You will advise and lead Squads on Agile values, practices, and processes to ensure they are fully functional, productive, and focused on Sprint goals. Everyone craves a way of working that empowers them to unleash their best work and inspire better futures for more people. Our way of working will enable you to deliver what matters most to our business, our clients, and our Associates. By being wired for speed and innovation with support, coaching, and a regular dose of inspiration, your skill sets will be applied to our initiatives, providing you the opportunity to quickly make a difference in our customers’ lives! The Expertise and Skills You Bring <ul> <li>Strong proficiency and experience with encouraging Agile behaviors, reinforcing practices, norms and routines, and supporting overall Squad performance and efficiency </li><li>Excellent understanding and previous application of Agile/Scrum Fundamentals – WHY and HOW </li><li>Proficient with Agile enabling tools like Jira/Jira Align </li><li>Ability to identify team improvement opportunities and look externally for best practices to support continuous improvement </li><li>Strong proficiency in facilitiating and coordinating logistics for Agile routines and practices, e.g., Backlog Refinement, Planning, Daily Scrum, and Retrospectives </li><li>Proficient in ensuring healthy backlogs are maintained and accurately balanced across team members </li><li>Proficient in producing, maintaining, updating, and explaining process metrics and artifacts to ensure understanding of how efficiently and effectively Squads are operating, and accurate and clear communications to Squads and their partners </li><li>Excellent experience partnering with other Scrum Masters and working across multiple Squads contributing to the same initiatives </li><li>Demonstrated experience working in a technology delivery environment </li><li>Bachelor’s degree/undergraduate degree/equivalent experience required </li><li>Scrum certification required (CSM or PSM) </li></ul> The Team Fidelity Wealth &amp; Fidelity Brokerage Delivery Enablement is a team of Scrum Masters, Delivery Program Managers, and Agile Coaches who partner with leaders &amp; teams to inspect, adapt &amp; mature high-impact delivery solutions, cultivate an empowered delivery culture with insights, coaching &amp; enablement, and champion continuous improvements that guide us toward business agility. We are focused on building a highly integrated organization, aimed at maximizing value delivery for Fidelity Wealth &amp; Fidelity Brokerage.

Fidelity TalentSource

Agile Scrum Master

<h3>Principal Cloud Engineer</h3> As a Principal Cloud Engineer, you will apply your strong Cloud experience to develop solutions in support of Fidelity Wealth development squads. This position involves working on an exceptionally dedicated team whose job is to build platforms and solutions in support of Fidelity’s cloud journey. The ideal candidate for this position will have a strong background in cloud technologies and the ability to work in a fast-paced agile environment. They will be able to navigate and mange technical complexities while developing secure and scalable solutions for our customers. <h3>The Team</h3> The Fidelity Wealth Platform Enablement organization is responsible for enabling Fidelity Wealth to accelerate the delivery of value to Fidelity’s customers by providing platforms, frameworks, and security capabilities to the development community. You will be a key member of the Cloud Engineering team who is responsible for building tools and processes to advance the organization’s ability to bring to bear the public cloud for solving business problems. <h3>The Expertise You Have</h3> <ul> <li>BS degree in computer science preferred with 5+ years of working knowledge in cloud and related technologies </li><li>Experience with AWS services, IAM, Networking, and CloudFormation </li><li>Expert in building containerized applications using GoLang </li><li>Skilled in Python, Docker, Kubernetes, Infrastructure as Code (CloudFormation or Terraform) </li><li>Proficiency with CI/CD tools and implementing pipelines </li><li>Experience with building secure cloud solutions </li><li>Proficient communication skills with an ability to present to both technical and non-technical stakeholders </li><li>Understanding of how to build self-service solutions to be used by development teams </li></ul> <h3>The Skills You Bring</h3> <ul> <li>You enjoy finding opportunities to innovate and take thoughtful risks to get things faster </li><li>You are intellectually curious and love learning new skills and capabilities, e.g., new Cloud services </li><li>You enjoy contributing to the success of your team while solving difficult technical problems </li><li>You enjoy finding opportunities to innovate and take thoughtful risks to get things done faster </li><li>You are truly client-obsessed and dedicated to understanding and learning about customer needs and requirements; both external and internal </li><li>You are comfortable working in an agile environment </li></ul> <h3>The Value You Deliver</h3> <ul> <li>Delivering cloud solutions and platforms to Fidelity Wealth development squads, removing the heavy, undifferentiated lifting that slows squads down when trying to build and deploy their applications to the cloud. </li><li>Providing support to the Fidelity Wealth development community for the products and platforms created by Platform Engineering </li></ul> <h3>Dynamic Working </h3> Fidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite all business days of every other week in a Fidelity office.

Cloud Engineer (Golang Development)

AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve. So what do you say? Are you ready to be part of something big?The Gather team is building a portfolio of products that use a human-centered, data-informed approach to empower everyday journeys by transforming the way people digitally interact with their vehicles and each other. We’re a passionate, hungry, and humble team that is excited to create inclusive experiences that challenge industry boundaries and create positive change in the daily lives of consumers. As a Product Designer at Gather, you will be joining the ground floor of a growing team of cross-functional digital experts in design, product, and engineering. In this role, you'll be responsible for shaping the user experience of our new mobile app as we grow our product from 0-1. We are looking for a highly collaborative team member with a fanatical focus on the customer, and experience designing for data-powered connected products in areas of disparate systems and processes.Responsibilities - Closely collaborate with Product, UXR, and Engineering to understand user needs, product objectives, and technical capabilities - Develop wireframes, prototypes, and high-fidelity designs to visualize and communicate design concepts, and iterate on designs based on feedback and user testing - Develop detailed annotations and specifications for seamless handoff to engineers and QA - Communicate design decisions effectively to squads, justify design choices, and advocate for the best user experience - Contribute to the creation, maintenance, and evolution of a cohesive visual design system - Stay up-to-date with design trends and best practices to create modern and engaging interfacesExperience - 3-5+ years of product design experience and a compelling portfolio showcasing your ability to maintain a high bar for quality at scale - Track record of achieving success in collaborative cross-functional squads - Detailed problem solver with deep understanding of user experience principles, design thinking methodologies, and best practices - Strong visual design skills, including proficiency in design tools (e.g., Figma) - Excellent communication and interpersonal skills, with the ability to effectively collaborate with diverse teams - Ability to thrive in an iterative, fast-paced startup environment and adapt to changing priorities - Passion for creating innovative and impactful user experiences<h2>Exciting Benefits and Perks Await You:</h2><ul><li>Competitive compensation and 401k matching</li><li>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits.</li><li>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</li><li>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</li><li>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</li></ul>AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.

Sr Product Designer

Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments. We are currently sourcing for a Principal Systems Analyst in Smithfield, RI or Westlake, TX! The Role The Fidelity Institutional Technology group is looking for an expert and highly motivated Principal Systems Analyst to be part of its diverse, globally distributed team of IT professionals responsible for the development and maintenance of Fidelity’s Institutional Client Platforms and Products. A successful candidate will be a key member of an agile delivery squad partnering with the Product Owner and Developers to: <ul> <li>Help drive current and future state application analysis </li><li>Help craft functional solutions to business needs </li><li>Identify system requirements and associated epics </li><li>Write user stories that include concise and clear system requirements that will be handed off to developers </li><li>Produce use case documents and system diagrams </li><li>Develop domain expertise </li></ul> The Expertise and Skills You Bring <ul> <li>Bachelor’s degree in technology-related subject area </li><li>8+ years systems analysis experience working with enterprise, customer facing web applications </li><li>Experience driving systems analysis and story refinement in an Agile/Scrum environment </li><li>Good understanding of various web application components and how they interact with each other (e.g. web pages, API’s, backend systems) </li><li>JIRA expert </li><li>Strong analytical, communication, and interpersonal skills </li><li>Deep experience using a wide range of analysis techniques and technologies to deliver high quality technical analysis </li><li>Experience providing deep technical analysis of customer facing internet applications developed using modern technologies such as Angular, Java/Javascript, CSS, HTML, Spring/Spring Boot, REST, and SOAP </li><li>Proven experience implementing data sourcing and mapping analysis for REST and SOAP services </li><li>Ability to analyze backend data sources by writing SQL queries </li><li>Ability to analyze application logs using Datadog, Splunk or similar for both testing and production support </li><li>Proven expertise identifying, defining and documenting clear and concise systems requirements, translating business needs into technical design solutions, identifying systems, interdependencies, and creating detailed design documents </li><li>Ability to detail end-to-end systems integrations via Process Flow diagrams and to communicate sophisticated technical concepts and designs related to cloud (AWS) and on-premise web products </li><li>Ability to translate analysis into JIRA/Agile stories that meet all acceptance criteria and can be handed off to developers for immediate execution </li><li>Able to work on own initiative, highly proactive, self-motivated, resourceful </li></ul> The Value You Deliver <ul> <li>Provide systems analysis support on an Agile team that includes multiple business and technology partners </li><li>Collaborate with other Agile teams to identify dependencies and define scope </li><li>Work with business and technology partners to define the scope of problems/issues and translate into system requirements </li><li>Develop user stories, acceptance criteria, and story maps </li><li>Participate in backlog refinement sessions. Translate sophisticated business needs into clear, actionable, requirements/user stories </li><li>Collaborate with Agile team members to research and evaluate alternative solutions </li></ul> The Team Fidelity Institutional provides products and services to banks, broker/dealers, registered investment advisors, family offices, and other financial intermediaries to meet their brokerage and banking needs. The FI technology platform is delivered to these external clients, primarily via web-based and mobile applications, application programming interfaces, transmission files, and collaborates with third-party applications. Some of these offerings include trading, account servicing and maintenance, account opening and money movement, reporting, analytics, and data delivery and presentation Please see the below pay rate range for the work locations in Rhode Island only: $55.00-89.76 per hour. Placement in the range will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors.

Principal Systems Analyst

<h3>Full Stack Engineer</h3> The FI Data Solutions team is looking for a highly motivated Software Engineer to design, build, and maintain applications and pipelines that connect various data sources to the data governance cloud-based platforms such as Collibra and Alation. The data governance team that you'll be supporting is going through significant growth, and this is an opportunity to take a leading role in shaping FI's capability in this area. Your contributions will advance the scanning-inventory of Databases, API’s, Streaming environments helping to build an inventory of meta-data, lineage, lifecycle workflows for use by Fidelity Institutional’s analytics, product, operations, and capital markets teams. <h3>The Expertise and Skills You Bring</h3> <ul> <li>Bachelor’s or master’s Degree in a technology related field (e.g. Engineering, Computer Science, etc.) required with 5+ years of experience </li><li>Hands on experience in core Java technologies and frameworks like Spring Boot, Spring Batch etc. </li><li>Experience in developing application with both SQL and NoSQL Databases </li><li>Experience in container-based development (Docker/Kubernetes) </li><li>Experience with API design and RESTful Web services </li><li>Experience with API Management tools </li><li>Experience in working with AWS ( EC2, Lambda, Cloudformation, IAM, S3) </li><li>Experience with Unix/Linux systems </li><li>Working experience with CI/CD pipelines, Terracore, Jenkins </li><li>Experience in Agile methodologies (Kanban and SCRUM) is a plus </li><li>Proven track record to handle ambiguity and work in fast paced environment </li><li>Good interpersonal skills to work with multiple teams in the organization </li><li>Nice to have: experience in Data Governance domain and tools like Collibra and Alation. </li></ul> <h3>The Value You Deliver</h3> <ul> <li>Passion and intellectually curiosity to learn new technologies and business areas </li><li>Exploring new technology products and using them to help our business needs </li><li>Working on teams to improve efficiency </li><li>Delivering system automation by setting up continuous integration/continuous delivery pipelines </li></ul> Pay Range for this role is between $70-$80 per hour. Placement in the range will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors.

Full Stack Engineer

AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve. So what do you say? Are you ready to be part of something big?The Accounting Associate is responsible for recording various journal entries for general ledger. &nbsp;What are the day-to-day responsibilities?<ul><li>Preparing various accounting statements and reports - Reviewing and verifying the accuracy of journal entries and accounting classifications assigned to various records</li><li>Coordinating accounting matters with other departments, locations and divisions</li><li>Utilizing computer to input, retrieve or display accounting information</li></ul>What are the requirements for this job?<ul><li>High School diploma or equivalent</li><li>Two years experience in accounting</li><li>Strong written and verbal communication skills</li><li>Experience with Microsoft Office software</li><li>Strong acclimation to mathematics and analysis</li><li>Proficient in Microsoft</li></ul><h2>Exciting Benefits and Perks Await You:</h2><ul><li>Competitive compensation and 401k matching</li><li>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits.</li><li>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</li><li>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</li><li>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</li></ul>AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.

Accounting Associate

AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve. So what do you say? Are you ready to be part of something big?AutoNation, the nation’s largest and most admired Dealership group, is in an exciting phase of innovation and growth. We are looking for a Customer Relations Specialist II (CRS) to join our exciting and expanding team! AutoNation’s Customer Relations Operation (CRO) is located in the Fort Lauderdale, FL corporate office. We are enthusiastic about serving customers, continuous improvement, and providing excellent service. This mission is central to how each member approaches their work. The team culture is collaborative, inclusive, and energetic. We enjoy contributing to the company’s continued success. As a Customer Relations Specialist II (CRS), you will manage and resolve inquiries from both external and internal customers, as well as marketing partners, across all AutoNation stores and businesses. This role involves addressing a wide range of cases, including complaints, product issues, and general information requests. The CRS position requires advanced skills in managing complex issues and de-escalating situations while maintaining a calm and professional demeanor. CRS agents are key representatives of the company, handling all business-related inquiries and being well-versed in company policies and procedures to provide effective customer assistance. They also collaborate closely with General Managers, Market Presidents, and the Executive Legal Department. In this role, the CRS acts as a customer advocate, conducting thorough research and applying solid business judgment to provide effective solutions. Specialists use various resources and tools to efficiently resolve cases and ensure exceptional customer experiences. The CRS must be a skilled and professional communicator with experience engaging through Phone, Direct Mail, Email, Google Reputation, and Social Media channels. This role offers high visibility and regular interaction with store operations, executives, and corporate support functions. Success in this position involves meeting production goals, maintaining accurate documentation, and consistently executing standard processes, all of which are key areas of performance evaluationJob Responsibilities:· Proactively deliver exceptional service in response to inbound customer inquiries related to vehicle purchases, service or repair issues, program offers, campaigns, sponsorships, and vendor-related matters.· Act as a liaison between customers, store operations, and corporate support functions to research and resolve inquiries or complaints.· Follow all standard call management procedures, complete necessary call documentation, and maintain accurate database records for assigned cases.· Manage up to 20 new mildly complex email inquiries and/or complaints daily, ensuring a high standard of service.· Address mildly complex executive cases daily, working directly with the Legal Department, General Managers, and Market Presidents to resolve issues effectively.· Forward all lawsuits and pursuit demand letters to the Legal Department promptly.· Address all non-legal demand letters promptly.· Investigate and address all Better Business Bureau complaints and inquiries.· Guide General Managers on mildly complex issues to prevent escalation to the corporate office, including legal releases.· Collaborate with the Shared Service Center to process escalated warranty cancellations.· Handle customers opt-out requests via phone and email.· Monitor and manage shared email inboxes.· Prepare and present weekly reports on case types using Excel.· Perform other duties as assigned.Qualifications (Mandatory)· Undergraduate degree in business or a related field of study· 3-5 years of Customer Relations experience (Automotive exposure preferred)· 3-5 years of experience handling complex and escalated customer complaints· Proficient in Microsoft Office (Word, Excel, PowerPoint, and Outlook) applications· Proficient user of all major social media platforms (Facebook, Twitter, LinkedIn, etc.)· Exceptional verbal, business writing, and social media communications capabilities· Demonstrated problem-solving, time management, organizational and documentation skills.· Understanding of the automotive industry.Skills:· Ability to think critically when faced with a problem or task.· Ability to demonstrate genuine courtesy, diplomacy, and empathy.· Ability to work proactively and develop and maintain productive working relationships.· Ability to maintain confidentiality and demonstrate good judgment and critical thinking.· Ability to manage multiple tasks simultaneously in a fast-paced and dynamic environment.· Ability to provide a written final communication to deny claims on behalf of the corporate office.· Ability to conduct a thorough investigation with the appropriate parties involved.· Ability to share confidential information appropriately based on claims received from associates.<h2>Exciting Benefits and Perks Await You:</h2><ul><li>Competitive compensation and 401k matching</li><li>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits.</li><li>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</li><li>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</li><li>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</li></ul>AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.

Customer Relations Specialist II

AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve. So what do you say? Are you ready to be part of something big?Summary Job Description: The primary function of the Payroll Tax Analyst is to manage and support AutoNation across multiple divisions and approximately 25,000 employees as the Payroll Tax SME. The role involves overseeing various tax Third Party Administrators, vendors, compliance, GL reconciliation, planning, and reporting while providing strategic tax insights to optimize financial performance. The role will provide tax guidance, analysis, and research to support the Accounting and Payroll Teams.Primary Duties/Responsibilities:· Collaborates with Payroll Compliance Management on tax legislative changes and updates that impact daily operations and implementation projects.· Vendor management of various Tax Third Party Administrators and vendors to ensure tax payments, compliance and reporting deadlines are met.· Manages periodic, quarterly and annual tax returns with applicable Third Party Administrators to ensure business is compliant, and returns are processed timely.· Acts as SME for federal, state, and local tax regulations to include all States in which AutoNation operates.· Responsible for reviewing and ensuring that employer tax set up in Workday is compliant with IRS, DOL, and pertinent legislation, following accurate interpretation of federal guidelines and company policies.· Conducts in-depth tax research and analysis to identify opportunities and risks.· Maintains all tax rates, tax jurisdictions by work location, and verification of employee work-in/resident state taxes when they differ.· Ensure accurate reciprocal tax agreements are in place with applicable states and local jurisdictions.· Manage the closure of inactive SUI, SIT and Local accounts and registration of new accounts when required.· Responsible for GL, periodic, quarterly, and annual tax reconciliations.· Responsible for Performance Shares and Restricted Shares stock processing· Responsible for internal and external research of escalated tax, payroll, and accounting issues.· Responsible for creating and maintaining process documentation for tasks for the role.· Responds timely to case management based on agreed SLAs.· Works with internal financial teams and management to identify cost saving strategies that provide favorable outcomes to the company.· Create and manage various internal payroll tax audits to include but not limited to taxation based on work locale, jurisdictions, reciprocity, etc. to mitigate impact to employee’s taxes.· Additional duties as assigned.Preferred Qualifications:· Bachelor’s degree (Accounting, Finance, Business, or Human Resource Management) or 9 years work equivalency.· 5+years of experience/knowledge processing mid to large (20,000+) employer multi-state and multi-EIN payroll tax processing.· 3-4 years of Workday Payroll experience.· 5+years advanced payroll tax filing knowledge and understanding of the abatement process for penalty &amp; interest fees.· 3-4 years’ experience/knowledge of ADP Smart Compliance and W2/W2c Manager for payroll tax.· 2-3 years’ experience with GL reconciliations, banking reconciliation, and related concepts.· 2-3 years of mid-level competency using MS Excel processing to perform VLOOKUP and pivot table functions.· 4+years of expert knowledge with standard payroll tax concepts, best practices, procedures, regulations, and laws.· 1-2 years’ experience creating SOPs and/or desk top process documentation.Skills· Ability to analyze, research and resolve compliance requirements at the Federal, State and Local level.· Knowledge of federal, state, and local tax withholding forms.· Proficient with MS office products.· Ability to work independently and manage multiple projects.· Excellent written and verbal communication skills.· Excellent problem solving and root cause analysis skills.· Strong work ethic.· Enjoys working in a collaborative team environment.<h2>Exciting Benefits and Perks Await You:</h2><ul><li>Competitive compensation and 401k matching</li><li>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits.</li><li>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</li><li>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</li><li>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</li></ul>AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.

223 Education / Training Jobs