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Senior Cloud Engineer - Observability Platform The Role Do you want to work on leading edge cloud technologies which are transforming how developers work with cloud? As a Senior Cloud Engineer in our Cloud Platforms area, you will work within a diverse team comprised of passionate technologists who believe in the power of innovation and constant collaboration. We believe that small, empowered, self-motivated teams can achieve outstanding things. We are passionate about opensource contributions, sharing our expertise and knowledge with the engineering community while adopting a continuous learning approach supported by a dedicated learning day each week. Working on Foundation &amp; Pipelines squad, which supports the Core &amp; Common initiative of building, deploying, and supporting our new OTel observability platform focused on metrics and traces. This role contributes to strategic platform enhancements, including platform security and resiliency and new features. The Expertise and Skills You Bring <ul> <li>5+ years of hands-on experience deploying and/or supporting highly distributed multi-tiered systems at scale. </li><li>Hands-on experience in 2 or more languages (Python, Java, Go etc.). </li><li>Hands-on experience designing and building scalable and resilient applications in the cloud. </li><li>Good knowledge on networking concepts such as DNS, Load Balancers, routers etc. </li><li>Experience in troubleshooting Linux based systems </li><li>Experience on containerization technologies such as Docker, Kubernetes etc. </li><li>Experience in deploying applications in AWS platforms such as EC2 &amp; EKS or equivalent platforms from any other cloud provider such as GCP, Azure etc </li><li>Experience in building serverless applications using AWS Lambda, Step functions etc </li><li>Experience delivering software using engineering best practices and principles. </li><li>Extensive knowledge of infrastructure as code (Terraform, CFT, CDK, etc.). </li><li>Hands-on experience with continuous integration and continuous delivery/deployment using ALM tools such as Jenkins. </li><li>Passion for new technologies and cloud trends. </li></ul> Bonus skills <ul> <li>Frontend development experience with React and Node.js. </li><li>Cloud Certifications in AWS. </li><li>Experience working on Logging, Metrics, and Tracing frameworks and understanding of Logging and Metrics Data Models. </li><li>Experience operating and/or using modern observability tools at scale (Prometheus, Grafana, ELK, Jaeger, Open Telemetry, fluentD, fluentBit, Open Tracing, Datadog, Splunk, etc…) </li><li>Hands-on experience with Open Telemetry (OTEL) or any opensource implementations. </li></ul> The Team This is an opportunity for a highly motivated Senior Cloud Engineer to join the Cloud Observability Platform team in Cloud and Platform Engineering (CAPE) who are responsible for enabling the next generation cloud applications and platforms across Fidelity. You will work in a diverse, open and transparent culture using innovative solutions with the latest cloud native technologies and leading-edge engineering practices. Company Overview At Fidelity, we are passionate about making our financial expertise broadly accessible and effective in helping people live the lives they want! We are a privately held company that places a high degree of value in creating and nurturing a work environment that attracts the best talent and reflects our commitment to our associates. We are proud of our diverse and inclusive workplace where we respect and value our associates for their unique perspectives and experiences. For information about working at Fidelity, visit FidelityCareers.com. Fidelity Investments is an equal opportunity employer.

Fidelity TalentSource

Senior Cloud Engineer

Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments! We are currently sourcing for a Talent Sourcing Partner to work in Merrimack New Hampshire, Smithfield Rhode Island or Westlake Texas! Fidelity’s Strategic Sourcing Team works on a comprehensive Talent Acquisition Strategy to identifying and hiring critical talent for the firm. Our mission is sourcing and attracting high quality passive talent from leading companies in critical skill areas. This team is growing its capabilities to source experienced talent from underrepresented groups. Are you passionate about finding and engaging passive job seekers? As a distributed group, collaboration and team first mentality are still at our core. We rely on our individual strengths to make us stronger as a group. <h3>The Expertise You Have</h3> <ul> <li>5+ years’ experience in recruiting experience that includes both Agency and corporate recruiting (direct placement body of work from a staffing agency may suffice as corporate experience) </li><li>1+ year of experience in a sourcing function and knowledge of relevant sourcing tools and CRM’s </li><li>A consultative ability to build the advisory relationship with hiring managers and recruiting partners using market data and industry research </li><li>Fundamental understanding of agile principles and how they apply to delivering talent </li></ul> <h3>Skills You Bring</h3> <ul> <li>Ability to strategically build talent pipelines and execute on research, referral generation, events and sourcing campaigns </li><li>Shown success in identifying and attracting high-quality, professional level candidates across numerous markets and professional communities, while guiding the business partners and candidates through the selection process. </li><li>Find, engage and activate passive candidates with a marketing mentality and innovative outreach methods to increase response rates </li><li>A passion for sourcing and continual learning that translates to staying current on new trends and tips for sourcing. </li><li>Background in sourcing / recruiting technical talent; experience sourcing in the areas of Cloud, Data Engineering &amp; Mobile are a great plus. </li></ul> <h3>The Value You Deliver</h3> As a part of the Strategic Sourcing Team you will need to bring the ability to rise to the occasion and find success when navigating through ambiguity and shifting priorities. It will be crucial to partner closely with Recruiting and Hiring Managers to build sourcing strategies for finding and attracting talent for our most critical and challenging to fill positions. Please see the below pay rate range for the work location of Rhode Island only: $50.00-$55.00 per hour. Placement in the range will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors. Most roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles. Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories. <h3>Company Overview</h3> At Fidelity, we are passionate about making our financial expertise broadly accessible and effective in helping people live the lives they want! We are a privately held company that places a high degree of value in creating and nurturing a work environment that attracts the best talent and reflects our commitment to our associates. We are proud of our diverse and inclusive workplace where we respect and value our associates for their unique perspectives and experiences. For information about working at Fidelity, visit FidelityCareers.com. Fidelity Investments is an equal opportunity employer. Fidelity will reasonably accommodate applicants with disabilities who need adjustments to complete the application or interview process. Fidelity TalentSource, is the in-house temporary staffing provider for Fidelity Investments. Unlike traditional staffing agencies, we are an internal business unit within Fidelity’s Talent Acquisition team, dedicated to recruiting talent from various backgrounds for roles in Fidelity’s regional and investor center locations. Our mission is to help you experience Fidelity’s diverse and inclusive workplace while expanding your skill set and professional network, with the ultimate goal of conversion to full-time employment as part of Fidelity’s long-term strategy. For information about working at Fidelity TalentSource, visit FTSJobs.com. Fidelity TalentSource will reasonably accommodate applicants with disabilities who need adjustments in order to complete the application or interview process. Please email us at <a href="mailto:HR@ftsjobs.com" target="_blank">HR@ftsjobs.com</a> if you would like to request an accommodation.

Talent Sourcing Partner

Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments. We are currently sourcing for a Software Engineer and Test to work in Salt Lake City, UT or Westlake, TX! The Role This individual will be responsible for the planning, design, and execution of test scenarios, implementing automation strategy (when applicable), and contributing to the test effort as a member of an agile team across various development projects. The Expertise and Skills You Bring <ul> <li>Bachelor’s degree in a technical discipline, or equivalent experience is required </li><li>Minimum of 5+ years of Software Quality Assurance experience </li><li>Proficiency or proven ability to learn professional software development skills and practices Examples include: Coding standards, code reviews, source control, build processes, design patterns, Object- Oriented Design and Development, Software design principles. </li><li>Experience with test automation tool, Karate preferred. </li><li>Web Services testing experience, preferably with Bruno or Postman </li><li>BDD experience or familiarity – Gherkin experience is a plus </li><li>Experience with Open Policy Agent (OPA) and Rego, is a plus </li><li>Experience with agile methodology and tool sets (JIRA) </li><li>Ability to work effectively on a multi-regional team </li><li>Strong technical skills such as SQL, XML, HTML, JavaScript, Java, AWS </li><li>Ability to read and enhance scripts and code </li><li>Solid understanding of the software development process including planning, analysis, design, coding, system and user testing, and problem resolution </li><li>Have the ability to contribute to the Test Pyramid definition for our product </li><li>Participate in understanding and refinement of User Stories, QA related tasks and test cases, and functional automation </li><li>Participate in product demos at iteration reviews </li><li>Log defects/issues and work with team members to ensure resolution </li><li>Participate in defect triage </li><li>Participate in production release deployment verification on a regular cadence </li></ul> The Team As part of the Advanced Process Solutions division within Fidelity Investments, you will join a Scrum team of 10-12 highly motivated individuals tasked with delivering the next generation of APIs to integrate with Fidelity’s core workflow engine.

QA Engineer

The Role Fidelity Investments is looking for top full-stack engineer talent that can, via skilled development, drive high user satisfaction as it relates to the work flow and business process related tools within our product portfolio. This role will play a key part of developing industry standard and best-practice APIs to integrate with our core workflow engine. The Expertise and Skills You Bring <ul> <li>Bachelor’s Degree in Computer Science / similar technical field and/or equivalent experience </li><li>3-5 years development experience; Java </li><li>Experience with Restful APIs </li><li>Experience with Git, Java, Jenkins, Docker, Shell Scripts </li><li>Excellent communication skills and strong problem resolution skills </li><li>Ability to work in a team-oriented environment across locations </li></ul> Nice to Have: <ul> <li>Familiarity with SOA principles, WSDL, XML schemas, SOAP envelopes </li><li>Experience handling: </li><li>XML parsing and transformation </li><li>XSD validation </li><li>SOAP client libraries (e.g., Apache CXF, JAX?WS) </li><li>Ability to abstract legacy systems behind cleaner REST endpoints </li><li>2+ years with AWS and other cloud-based development methodologies / best-practices </li></ul> The Value You Deliver <ul> <li>Accountable for consistent delivery of functional software – sprint to sprint, release to release </li><li>Excellence in software development practices and procedures </li><li>Participates in application level architecture </li><li>Develops original and creative technical solutions to ongoing development efforts </li><li>Responsible for QA readiness of software work (end-to-end tests, unit tests, automation) </li><li>Responsible for supporting implementation of moderate-scope projects or major initiatives </li><li>Works on sophisticated assignments and often multiple phases of a project </li><li>Assists in developing departmental technical policies and procedures </li><li>May assist in establishing project plans for projects of moderate scope </li></ul> The Team As part of the Advanced Process Solutions division within Fidelity Investments, you will join a Scrum team of 10-12 very hardworking individuals. This team is tasked with modernizing Fidelity’s workflow suite of tools, with a strong focus on the back-end. Dynamic Working Our aim is to combine the best of working offsite with coming together in person. For most teams this means a consistent balance of working from home and office that supports the needs of your role, experience level, and working style. Fidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Most roles listed as Hybrid will require associates to work onsite all business days of every other week in a Fidelity office.

Java Software Engineer

<h3>Advisor Experience Specialist</h3> Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments! We are currently sourcing for an Advisor Experience Specialist to work in Fidelity’s Charitable group in Westlake, TX or Salt Lake City, UT! <h3>The hourly pay rate for this position is $22/hr.</h3> Placement in the range will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors. Got personality? Like to talk? Have a desire to problem solve, help others? Then keep reading. Fidelity Charitable is looking for top notch customer service professionals to work on the Advisor Experience team. As an Advisor Experience Specialist, you will be the primary point of contact for any service-related activities for professional financial advisors working on behalf of Fidelity Charitable Giving Account Holders. We are looking for ‘customer obsessed’ individuals that want to make a difference in helping our donors achieve their philanthropic goals. Still interested? Read on. The work shift for this role is 9:30 AM - 6:00 PM CST, Monday – Friday. (Flexible start and end times during training period as needed by team are requested) <h3>The Expertise We’re Looking For</h3> <ul> <li>Bachelor’s degree preferred </li><li>Minimum 1-2 years of telephone customer service experience; preferably in a contact center environment </li><li>2-3 years Customer Service, Sales, Service Operations or UHNW background </li></ul> <h3>The Role</h3> The Advisor Experience Specialist is a part of the Premium Service group, working to provide an outstanding service experience to, and fosters relationships with, ultra-high net worth strategic advisor firms (the most complex relationships within Fidelity Charitable) and select donors. The AXS will be part of a team dedicated to answering strategic advisor and high net worth donor calls and responding to emails. The AXS optimizes the client experience as it relates to Operations and Service Delivery to drive high satisfaction, quality and efficiency for the donors/advisors and Fidelity Charitable. <h3>The Skills You Bring</h3> <ul> <li>Your proficient verbal and written communication skills required </li><li>Your very best problem- solving skills with excellent follow through </li><li>Your strong organizational skills, planning and time management </li><li>You are able to proficiently multi-task in a Windows based environment </li><li>You are proficient in MS products including Word/Excel. Applications used in this role include: FBSI, XTRAC, FDOT, Genesys Telephony, NICE, Salesforce, Zoom, MS Outlook, MS Teams, RepApp, and Xelerate. </li><li>Your flexibility for overtime as requested (especially December – Giving Season) Various shifts are available. </li></ul> <h3>The Value You Deliver</h3> <ul> <li>Providing outstanding customer service via phones and email communication </li><li>Collaborating with internal Charitable business partners to fulfill special handling </li><li>Employing good sound judgment in decision making or problem resolution </li><li>Coordinate with management to implement expedited delivery requests </li><li>Ensure daily work meets accuracy standards and is completed in a timely manner </li><li>Suggest process improvements and system enhancements that will increase efficiency and/or mitigate risk to the organization </li><li>Maintain effective business relationships with Fidelity business partners with whom the position interfaces, including Compliance, Program, Legal, Risk, and Deliveries </li><li>Maintain up-to-date procedures for those functions for which responsible </li><li>Effectively case manage advisor relationships through intensified situations while working across Fidelity cross functionally when applicable </li></ul> Note: Fidelity is not providing immigration sponsorship for this position <h3>How Your Work Impacts the Org</h3>

Client Experience Associate

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.American Express Company seeks Senior Managers, Risk Management to design and execute business strategies and risk management solutions, leveraging bureau commercial or consumer data. Drive the analysis of and analyze structured and unstructured data and translate data using statistical, financial, machine learning, or business intelligence techniques. Partner with technology and other groups on integration and implementation of risk management policies and business strategies. Identify and evaluate new data sources (regulated and non-regulated) that could add incremental profitability to American Express’sproducts/services. Promote the usage of industry and internal best practices and incorporate regulatory feedback as needed to drive continuous improvement in risk management methodologies and documentation.Position requires a Bachelor’s degree or equivalent in Finance, Statistics, Mathematics, Econometrics, Business Administration, Operations Research, Engineering, Computer Science, or a related field, and 5 years of experience with data analysis. In the alternative, employer will accept two years of experience in lieu of a Bachelor’s degree in Finance, Statistics, Mathematics, Econometrics, Business Administration, Operations Research, Engineering, Computer Science, or a related field, and 5 years of experience with data analysis. Experience also must include 2 years of experience with each of the following: statistical modeling techniques, A/B testing, data mining, and segmentation; analysis of large datasets and data visualization; qualitative data analysis; translating complex analyses for technical and non-technical audiences; working with technical, analytical, business, and non-technical teams; and data cleaning and manipulation, MS Excel for data reporting and modeling, and R. Telecommuting is available up to 2 days per week. Any suitable combination of education, training, or experience is acceptable.Job Location: New York, NY&nbsp;Salary Range: $147,881.00 to $174,750.00 annuallyWe back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider a number of job-related factors, including experience and location.#LI-DNI #FB-DNI #IN-DNI #TW-DNI #GD-DNI&nbsp;

American Express

Senior Managers, Risk Management

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.American Express Travel Related Services Company, Inc. seeks Senior Engineers to serve as a core member of an engineering team to develop digital and automated solutions for our customers. Develop and design software applications, translating user needs into systems architecture. Assess and validate application performance and integration of component systems and provide process flow diagrams. Test the engineering resilience of software and automation tools. Assess and incorporate user story analysis and elaboration to optimize software solution. Apply visualization and other techniques to fast-track concepts. Reengineer systems and code for continuous improvement.Position requires a Bachelor's degree in Computer Science, Engineering, Information Systems, or a related STEM field, followed by 5 years of progressively responsible experience with software design, development, testing, and implementation. Experience must also include 1 year of experience with Agile, Agile development, code review, HTML, object-oriented analysis and design, relational databases, REST, REST APIs, SOAP, Web Services, and XML. Telecommuting is available up to 2 days per week.Job Location: Phoenix, AZ&nbsp;Salary Range: $157,934.00 - $215,250.00 annuallyWe back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider a number of job-related factors, including experience and location.#LI-DNI #FB-DNI #IN-DNI #TW-DNI #GD-DNI&nbsp;

Senior Engineers

At American Express, our culture is built on a 175-year history of innovation, sharedvaluesand Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.The Security Incident Response Engineering (SIRE) team sits at the heart of protecting the enterprise, blending deep technical expertise with fast-paced, real-world problem solving. This team designs, engineers, and operates the tools and platforms that detect, investigate, and respond to security incidents across the environment—working hands-on with leading endpoint, network, and threat intelligence technologies. From driving modernization initiatives and rolling out next-generation security capabilities, to partnering closely with cybersecurity operations, network security, and infrastructure teams, &nbsp;SIRE plays a critical role in reducing risk and strengthening resilience at scale. Team members have the opportunity to influence strategy, own complex security challenges end-to-end, and see the direct impact of their work every day, making this an exciting environment for individuals who want to support the front lines of cybersecurity while continuously learning and innovating.How will you make an impact in this role?The Tech Project Management role within the Security Incident Response Engineering team is responsible for planning, coordinating, and delivering security initiatives that support enterprise risk reduction and secure technology adoption. This role partners closely with security engineering, security operations, infrastructure, and application teams to ensure security projects are executed on time, within scope, and aligned to lab standards.The Tech Project Management role within the Security Incident Response Engineering team is responsible for planning, coordinating, and delivering security initiatives that support enterprise risk reduction and secure technology adoption. This role partners closely with security engineering, security operations, cloud, infrastructure, and application teams to ensure security projects are executed on time, within scope, and aligned to Information Security standards.Responsibilities:Project Management &amp; Delivery<ul><li>Develops project plans and ensures that the scope and approach are fully understood by all stakeholders</li><li>Identifies and tracks key project achievements</li><li>Monitors risks and impediments to project delivery in collaboration with cross-functional teams and escalates issues as necessary</li><li>Facilitates technical discussions related to architectural approach and system design, documenting solutions</li><li>Creates and analyzes relevant portfolio and team-level metrics to provide insights into delivery and execution</li><li>Supports product and engineering teams in building implementation roadmaps and manage dependencies cross-functionally</li><li>Consolidates inputs for leadership updates on delivery status and key decisions needed to support project delivery</li><li>Identifies opportunities for improvements to the delivery process and supports teams in redesigning process flows, ensuring documentation best practices are followed</li></ul>Audit &amp; Compliance<ul><li>Support senior team members by organizing evidence collection, tracking requests from internal and external auditors, maintaining audit schedules, and ensuring deliverables are completed accurately and on time.</li><li>Help monitor audit findings, control gaps, and remediation action items by maintaining logs, following up with control owners, and providing status updates to ensure timely closure and continuous improvement.</li><li>Act as a liaison between various teams to gather inputs, clarify compliance requirements, and support consistent execution of audit and compliance-related tasks across the organization.</li></ul>Minimum Qualifications:<ul><li>Bachelor’s degree in Business, Technology, or related areas; or equivalent experience</li><li>5 years of experience in project management, program coordination, or delivery roles</li><li>Hands-on experience supporting information security, technology risk, cloud, or infrastructure initiatives</li><li>Working knowledge of core information security concepts (e.g., governance, risk, controls, cloud security fundamentals)</li><li>Strong organizational skills with the ability to manage multiple workstreams simultaneously</li><li>Excellent written and verbal communication skills, with the ability to translate technical updates into clear status reporting</li></ul>Preferred Qualifications:<ul><li>Strong communication and organizational skills.</li><li>Proven ability to solve problems and plan long-term projects.</li><li>Experience in creating engaging and informative presentations.</li><li>Ability to collaborate effectively with diverse stakeholders.</li><li>Proven track record of managing multiple priorities and meeting deadlines.</li><li>Ability to work independently and influence without direct authority.</li><li>Commitment to fostering an inclusive team culture.</li><li>PMP or related certification is a plus.</li></ul>Salary Range: $89,250.00 to $150,250.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit ourColleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window:<a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

Senior Associate-Tech Project Management

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?Responsible for contacting clients with overdue accounts to secure the settlement of the account. Also they do preventive work to avoid future overdues with accounts that have a high exposure.Minimum Qualifications<ul><li>Computer Science, or equivalent degree, or industry experience.</li><li>Minimum 2 years software development experience in a professional work environment working with Java technologies (Vertx, Spring, Spring Boot, RESTful micro services, Spark, PostgreSQL, Kafka) on Cloud.</li><li>Hands-on work experience with application design, software development and automated testing</li><li>Experience with distributed (multi-tiered) systems, algorithms, relational and NoSQL databases.</li><li>Ability to effectively interpret technical and business objectives and challenges and eloquent solutions.</li><li>Ability to learn and investigate new technology and business domains, question status quo and think outside of the box.</li><li>Ability to debug basic software components and identify code defects for remediation.</li><li>Experience working in Agile or other rapid application development methods.</li><li>Proficient oral and written communication skills.</li></ul>Salary Range: $78,000.00 to $124,750.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

Software Engineer

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?Member of Data Center Infrastructure (DCI) organization, reporting to a Manager or Director. Works closely with DCI teams, Customers and Partners to ensure quality standards and well architected delivery solutions.Key Responsibilities<ul><li>Functions as a central point of contact for particular platforms/service capabilities in Data Center Infrastructure.</li><li>Leads the planning, execution, and delivery of complex technology projects, ensuring alignment with project goals and objectives</li><li>Develops and manages comprehensive project plans, including timelines, milestones, and resource allocation</li><li>Provides recommendations in solution design discussions on complex APIs and/or application integrations</li><li>Iterates on existing solutions to provide cost-conscious solutions over time</li><li>Fosters strong relationships with internal customers, project teams, and other partners to ensure clear communication and alignment</li><li>Facilitates regular meetings and status updates to keep all parties informed of project progress and any potential issues</li><li>Applies industry-standard project management methodologies to ensure efficient and effective project delivery</li><li>Monitors project scope, budget, and timelines to ensure projects are delivered within agreed parameters, proactively identifying and addressing any deviations from the project plan, implementing corrective actions as needed</li><li>Ensures that all project deliverables meet or exceed quality standards and expectations, conducting regular quality reviews and implementing necessary improvements to maintain high standards throughout the project</li><li>Identifies potential risks and develops mitigation strategies to minimize their impact on project delivery, monitoring and reporting on risk status, ensuring timely resolution of any issues that arise</li><li>Analyzes, scrubs, and supports data migration from current sources to future systems/platforms.</li><li>Supports software testing when engineering teams deliver new features and fixes.</li><li>Undertakes quality assessments by performing/supporting quality rating activities on key changes and ensures resolution of defects.Implements Change Requests that arises during project implementation phase</li><li>Provides regular updates to project leadership and stakeholders on project status, risks, and issues, and conducting Pre-Program Increment (PI) planning meetings by preparing materials and documenting outcomes</li><li>Collaborates and co-creates effectively with teams in product and the business to align technology initiatives with business objectives</li><li>Crafts and enhances documentation of standardized procedures, workflow, architecture, design, deployments, and other components of a project.</li><li>Analyzes and manages reporting, using software to generate metrics, data discovery applications, dashboards, and scorecards, validating and/or modeling data so reporting is reflective of actuals.</li></ul>Minimum Qualifications<ul><li>Minimum of 5+ years of demonstrated experience in a Tier III/IV data center service delivery environmentsupporting and partnering with teams who work with IT service delivery as well as electrical / plant operations.&nbsp;</li><li>Core knowledge of critical space, facilities operations, and IT Service delivery in mission critical data center physical environments&nbsp;</li><li>Experience with infrastructure planning / implementation, critical asset life cycle management, IT Service Management, event response, audit/compliance, and other core business processes critical to a data center environment.</li><li>Demonstrated talent supporting implementations and/or use of infrastructure systems and platforms such as DCIM, Mission Critical IT platforms and integrations with building management systems.</li><li>Advanced Microsoft Office Suite skills.</li><li>Bachelor’s Degree in relevant field or equivalent experience.Preferred Qualifications</li><li>Solid grasp of the core functions that span a Data Center Infrastructure Service Delivery organization</li><li>Relevant certifications and/or experience with Agile/SAFe/Lean methodologies, ITIL, SDLC or DCIM</li><li>Experience with Application Programming Interface (APIs), RESTful services, and middleware platforms</li><li>Ability to successfully communicate with proficiency across streams and channels of business units and infrastructure teams at all levels.</li><li>Sets and maintains high standards for self and others modeling outcomes driven behaviors.</li><li>Demonstrable ability to influence toward core outcomes without direct responsibility/authority</li><li>Knows when to advance decisions to Leadership and when to make on-the-spot decisions.</li><li>Demonstrable time management skill and ability to progress work in parallel</li><li>Does not shy away from challenging goals and persists until commitments are met.</li><li>Acts on own initiative without being prompted.</li><li>Experience working with culturally diverse and/or geographically distributed teams</li></ul>Salary Range: $89,250.00 to $150,250.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

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