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Job Description: Senior Software/Cloud Engineer (Cybersecurity Engineering) The role of the Senior Software/Cloud Engineer is to implement and support internally developed system(s), API(s), vendor supported encryption and key management software, and related services to protect critical Enterprise Data. This role offers exposure to industry leading Cryptographic processes &amp; practices, hands-on exposure to Hardware Security Modules, and API driven Key Management as a Service (KMaaS v2) solution in addition to leading systems monitoring tools &amp; technologies. The Team Fidelity Enterprise Technology’s Software Engineering Domain supports the Enterprise Cybersecurity (ECS) Key Management &amp; Encryption (KME) team that is tasked with the lifecycle management of encryption keys. This Senior Cloud Engineer role supports Key Management &amp; Encryption (KME) as part of the ECS Data Security &amp; Detection Tribe that is responsible for implementing &amp; managing best-in-class Cybersecurity engineering solutions to protect Fidelity Systems &amp; Data. The Expertise You Have <ul> <li>Bachelor's degree in computer science or equivalent technology discipline </li><li>Proven experience in a distributed IT Engineering and/or support function </li><li>Demonstrated experience with implementing and supporting APIs, Key Management &amp; Encryption products, and solutions. </li><li>6+ year’s experience with cloud computing (setup, migration, management etc.,) </li><li>6+ years of experience with systems and application engineering involving OS hardening, setting up and managing logging and monitoring capabilities for enterprise systems. </li></ul> The Skills You Bring <ul> <li>Strong working knowledge of OS (Linux and Windows) from security point of view (configuration, hardening etc.). </li><li>Knowledge of deploying and managing APIs, and automation/scripting (JAVA, Python/Bash, PowerShell etc.). </li><li>Experience with on-prem and/or cloud based key management solutions like AWS KMS, Azure Key Vault etc. is highly desired </li><li>Very good verbal and written communication skills. </li><li>Good system analysis and problem-solving skills. </li><li>Understanding of Agile methodology and ability to work in a fast-paced Enterprise environment is desired. </li></ul> The Value You Deliver <ul> <li>You will be responsible for Engineering activities that involve Key Management &amp; Encryption environment by working with Business Unit application teams and internal customers. </li><li>You will use well established Enterprise standards, processes, and procedures to ensure Engineering activities are delivered in a timely fashion with high quality of work product. </li><li>Designing and developing high-volume, low-latency applications for mission-critical systems and delivering high-availability and performance </li><li>Contributing to all phases of the development lifecycle </li></ul> The Team This is an opportunity for a highly motivated Senior Software/Cloud Engineer to join the team in Cloud and Platform Engineering (CAPE) who are responsible for enabling the next generation cloud applications and platforms across Fidelity. You will work in a diverse, open and transparent culture using innovative solutions with the latest cloud native technologies and leading-edge engineering practices. Company Overview At Fidelity, we are passionate about making our financial expertise broadly accessible and effective in helping people live the lives they want! We are a privately held company that places a high degree of value in creating and nurturing a work environment that attracts the best talent and reflects our commitment to our associates. We are proud of our diverse and inclusive workplace where we respect and value our associates for their unique perspectives and experiences. For information about working at Fidelity, visit FidelityCareers.com. Fidelity Investments is an equal opportunity employer. Fidelity will reasonably accommodate applicants with disabilities who need adjustments to complete the application or interview process. Please email us at <a href="mailto:accommodations@fmr.com" target="_blank">accommodations@fmr.com</a> or call 800-835-5099, prompt 2, option 2 if you would like to request an accommodation.

Fidelity TalentSource

Senior Software/Cloud Engineer

Senior DevOps Cloud Engineer – Source Code Management The Role As a Contract DevOps Cloud Engineer, you will work within the Source Code Management Squad to provide GitHub administration including implementation of GitHub Advanced Security (GHAS). You will be supporting Mend and will need to understand Mend or equivalent Software Composition Analysis (SCA) Tools. Along with supporting GitHub &amp; Mend, a deep understanding of DevOps principles and practices will be required in order to in successfully deliver scalable and secure infrastructure solutions on this team. Together these skills will enable the work to optimize our development lifecycle and manage our operations across various Cloud Infrastructure platforms. Across all roles we are passionate about opensource contribution and emphasize continuous learning by sharing our expertise and knowledge with the wider engineering community. The Expertise and Skills You Bring <ul> <li>Strong experience in GitHub administration, including repository and user management. </li><li>Hands on experience creating and implementing applications with 2 or more programming languages (Python, Java, Groovy, Go etc.). </li><li>Proficiency in scripting with Python and/or Shell for automating tasks. </li><li>In-depth knowledge of GitHub Actions for CI/CD pipelines. </li><li>Deep understanding of industry standard monitoring tools like Splunk or DataDog </li><li>Strong understanding and practical experience with implementing Infrastructure as Code (IaC) preferably using Terraform or an equivalent tool. </li><li>Experience with Software Security Scanning (SAST or SCA) tools, such as Mend. </li><li>Experienced with containerization technologies such as Docker and Kubernetes. </li><li>Expertise in Helm deployment strategies and management. </li><li>Strong background in AWS &amp; Azure cloud services and system operations. </li><li>Very strong technical aptitude to learn and passionate about new technologies and cloud trends. </li><li>Ability to work independently as well as part of a team. </li><li>Strong communication skills and ability to document technical processes. </li><li>Excellent problem-solving abilities and a proactive approach to identifying issues and presenting solutions. </li><li>Experience and willingness to work in globally distributed teams. </li></ul> Bonus Skills <ul> <li>Advanced Kubernetes skills </li></ul> The Team This is an opportunity for a highly motivated DevOps Cloud Engineer to join the Fidelity Architecture &amp; Engineering (FAE) Business Unit and the Application Lifecyle Management Product Area. We are a diverse, multi-functional team comprised of motivated technologists who believe in the power of innovation and constant teamwork. The team blends technology &amp; business expertise with a passion for exploring new technologies while working in an open and transparent way. We believe that small, empowered, self-motivated teams can achieve extraordinary things. Company Overview At Fidelity, we are passionate about making our financial expertise broadly accessible and effective in helping people live the lives they want! We are a privately held company that places a high degree of value in creating and nurturing a work environment that attracts the best talent and reflects our commitment to our associates. We are proud of our diverse and inclusive workplace where we respect and value our associates for their unique perspectives and experiences. For information about working at Fidelity, visit FidelityCareers.com. Fidelity Investments is an equal opportunity employer. Fidelity will reasonably accommodate applicants with disabilities who need adjustments to complete the application or interview process. Please email us at <a href="mailto:accommodations@fmr.com" target="_blank">accommodations@fmr.com</a> or call 800-835-5099, prompt 2, option 2 if you would like to request an accommodation.

Senior Cloud/Devops Engineer

Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments. We are currently sourcing for Brokerage Operations Representatives to work in Salt Lake City, Utah, Covington, KY, and Westlake, TX! <h3>The Role</h3> The focus of the Brokerage Operations Representative is to provide outstanding customer service to Fidelity shareholders by accurately establishing and updating brokerage accounts and all related features. Responsibilities include accurately processing client’s requests received through various channels. You will not be responsible for handling inbound client phone calls <h3>The Expertise and Skills You Bring</h3> <ul> <li>Bachelor’s degree OR equivalent work experience. </li><li>Financial services experience helpful and preferred. </li><li>1-2 years of experience in a customer service environment or transaction processing. </li><li>You have an outstanding ability to use your time effectively and are well organized </li><li>You have a strong analytical ability with great attention for detail </li><li>Your ability to detect high risk situations or problems and exercise your best judgment to react appropriately </li><li>Your robust verbal and written communication skills, and interpersonal skills </li><li>Your proven work ethic and ability to work in a fast-paced environment to meet processing timeframes </li><li>You’re able to be flexible and calmly adapt to new changes </li><li>Your ability to receive and implement feedback in a prompt manner </li></ul> <h3>The Team</h3> The Brokerage Operations organization is comprised of several middle office functions that support Fidelity’s Wealth and Brokerage associates and Retail end-clients with new accounts, inbound transfer of assets, and account features. <h3>COVID Work Policy</h3> Safety is our top priority. Once we can be together in person with fewer safety measures, this role will follow our dynamic working approach. You’ll be spending some of your time onsite depending on the nature and needs of your role. <h3>Dynamic Working – Post Pandemic</h3> Our aim is to combine the best of working offsite with coming together in person. For most teams this means a consistent balance of working from home and office that supports the needs of your role, experience level, and working style. Your success and growth is important to us, so you’ll want to enjoy the benefits of coming together in person – face to face learning and training, quality time with your manager and teammates, building your career network, making friends, and taking full advantage of cultural and social experiences Fidelity provides for you.

Brokerage Operations Representative

<h4>Description</h4><h4>Security officer</h4> Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments. We are currently sourcing for a Security Officer to work in Westlake, TX! <h4>The Role</h4> The Security Representative is a Brand Ambassador for Global Security Operations who provides outstanding customer service during the course of their assigned duties as part of a larger team of security professionals. The incumbent will actively patrol and respond to security incidents while protecting Fidelity’s associates, customers, and property. The Security Representative is considered an essential employee who provides 1st responder services in emergency situations and may be required to work rotating shifts including some nights, weekends, and holidays to meet business needs. <h4>The Expertise and Skills You Bring</h4><ul><li>Bachelor’s degree strongly preferred; equivalent life/work experience (i.e. military service considered)</li><li>1-3 years prior security experience in a customer-oriented environment</li><li>Prior exposure to current security technology &amp; systems</li><li>Understanding of physical security principles</li><li>Ability to perf Strong interpersonal skills</li><li>Ability to build and maintain relationships in a business setting</li><li>Detail oriented and ability to follow protocol</li><li>Demonstrated ability to exercise sound judgment under ambiguous circumstances</li><li>Willingness to work both independently and as part of a larger team</li><li>Proficient with standard computer applications and ability to learn specialized programs/applications</li><li>Strong work ethic</li><li>Perform under stressful conditions</li></ul><h4>The Value You Deliver</h4><ul><li>Conducting focused patrols on foot or by vehicle within assigned area(s) of responsibility</li><li>Performs routine inspections, audits, and reviews to ensure working order of security equipment and safety of workspaces</li><li>Using electronic and mechanical devices to monitor, record, and report abnormal conditions</li><li>Interacting with associates, visitors, vendors, and customers in a professional manner while enforcing company rules, standards, and policies</li><li>Rendering 1st responder services during emergencies in a calm, deliberate manner within the scope of your training – may act as primary decision maker / incident commander</li><li>Produce accurate reports and records of activity and incidents</li><li>Use life safety equipment such as fire extinguishers, first aid supplies, and radios as needed</li></ul> The hourly pay rate range for this position is $20-$22 per hour. Placement in the range will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors.

Security Officer

<h4>Description</h4> Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments. We are currently sourcing for an Agile Scrum Master to work in Fidelity Charitable's Agile Office in Westlake, TX! <h4>The Role</h4> As a Scrum Master, you will be a member of a multi-functional agile team within Fidelity Charitable. You will guide and advise teams on Agile values, practices and processes to ensure that the team is fully functional, productive, and passionate about the value they're delivering. <h4>The Expertise you have</h4><ul><li>At least 5 years of experience in a Scrum Master role </li><li>Proven understanding of Agile and lean practices, processes, and artifacts </li><li>Practical and related experiences in being a servant leader to multiple agile teams concurrently </li><li>Certified Scrum Master (CSM) or equivalent, and at least 5 years of experience </li></ul><h4>The Purpose of This Role</h4> As a Scrum Master, you will work directly in a team to advise and oversee performance against agile values, practices and processes. Working with the product owner, you will support the work of the team by maintaining the backlog and facilitating agile ceremonies like stand ups, planning and retrospectives. You will monitor team performance using data dashboards and partner with the team to identify continuous improvement opportunities to help the team work better and smarter. <h4>The Skills You Bring</h4><ul><li>Your ability to influence behavior without having organizational hierarchy </li><li>Able to manage a constantly evolving environment </li><li>Your ability to brainstorm with the team on solutions to address challenges and roadblocks </li><li>Your superb communication and people-interaction skills </li><li>Your organized and focused nature </li><li>Your continuous improvement mentality </li></ul><h4>The Value You Deliver</h4><ul><li>Encouraging Agile behaviors, reinforcing practices, norms, ceremonies, and supporting the overall team performance and effectiveness </li><li>Identifying team improvement opportunities and looking externally for standard methodologies to support continuous improvement </li><li>Running and coordinating logistics for Agile ceremonies and practices, e.g., backlog maintenance, sprint planning, daily stand-ups, and retrospectives </li><li>Ensuring all work is supervised in the backlog and accurately balanced across team members </li><li>Maintaining and updating the team's process metrics and artifacts to ensure accurate and clear communications to partners </li><li>Driving a collaborative and encouraging team culture through team building and engagement practices </li></ul>

Scrum Master

<h4>Description</h4> As a Senior Business Analyst, you will join a team of passionate Health &amp; Welfare professionals committed to crafting business requirements that are crucial to our ability to serve as a directed record keeper for our plan sponsors. You will serve as requirements expert and are responsible for providing all business analysis support in an Agile environment for client advised projects to ensure that the systems are functioning according to the detailed business requirements. Your interactions with the team will model Fidelity leadership principles to sustain an agile innovative culture and build a positive environment for your squad. The Expertise and Skills <ul><li>Education </li><li>BS or BA Required </li></ul><li>Experience: </li><li>5 – 7 years of Business Analysis experience required </li><li>At least 5 years of direct experience with Health &amp; Welfare Annual Enrollment </li><li>5 – 7 of experience in Health &amp; Welfare benefits outsourcing with exposure to flexible benefits, benefits outsourcing record keeping system configuration and implementation </li><li>The ability to critically analyze complex business requirements/product issues </li><li>Proven understanding of Fidelity’s end to end business process life cycle, data process flows, and plan level provisions is desired </li><li>Proficient understanding of core product mechanics, record keeping systems and regulatory environment </li><li>Critical thinking skills and initiative; ability to think across Agile Squads and product categories </li><li>Ability to function at a high level in an exciting Agile work environment </li><li>Strong technical skills and an ability to apply them in an analytical process </li><li>Strong organizational skills to define and meet deadlines within an Agile squad structure </li><li>Advanced skills in MS Word, MS Excel, and MS Access The Value You Deliver <ul><li>Partner with the Client delivery Portfolio Manager and Healthcare Program Managers to understand the goals and the work for each sprint </li></ul><ul><li>Define and analyze complex client requirement changes for Annual Enrollment and Ongoing Projects </li><li>Perform complex data analysis and reporting for effective client decisions </li><li>Proactively Identify problems with business requirements and recommend modifications to the functional solution which may impact the system design </li><li>Assist with defining test scenarios for Systems Acceptance Testing and support Business Acceptance testing activities </li><li>Perform root cause analysis when issues arise before and after code migrations </li><li>Assist with training, mentoring and coaching new associates. </li><li>Committed to Agile values, pillars, and priorities to fortify your Agile squad </li></ul></li>

Business Analyst

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you’ll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?The Global Financial Crimes Compliance (GFCC) group is part of the Global Risk and Compliance (GRC)&nbsp;&nbsp;organization.&nbsp;&nbsp;GFCC defines and drives the transformation and modernization of Financial Crimes risk management capabilities across the company’s technology platforms.&nbsp; This position plays a central Product Manager role in envisioning and design of next generation Financial Crimes Compliance Capabilities.This is a stakeholder facing role that is responsible for process vision and roadmap, customer experience, business architecture, capturing and grooming feature requirements, prioritization, status tracking and reporting, defining process SLAs and controls.The Product Manager leads transformation of risk systems, plays a central role in detailing the blueprint, and works in close partnership with stakeholders in Financial Crimes Risk Management (FCRM) American Express Technologies (AET) as well as external experts to arrive at the best design/solution and oversee its execution.<ul><li>Translate needs of business owners/stakeholders and deliver on the Product roadmap</li><li>Collaborate with cross-functional partners across Financial Crimes Risk Management (FCRM) and American Express Technologies (AET) to brainstorm innovative solutions, capture requirements and benefits and drive a common future vision</li><li>Determine the requirement readiness for development, initial level of E2E solution design, and rationalization and prioritization</li><li>Drive enhancement of end-to-end customer facing processes that support financial crimes risk management decisions and create innovative solutions that are cost-efficient and scalable across the enterprise</li><li>Run ad hoc analytics in support of the capability development</li><li>Collaborate with Compliance, Legal, Global Banking, and the AXP Privacy Office to deliver defect-free capabilities with the flexibility to meet evolving customer needs while satisfying all relevant regulatory requirements</li></ul>Required<ul><li>Minimum of Bachelor’s degree required.&nbsp;</li><li>Ability to build strong relationships, operate effectively within large cross-functional teams, and influence business partners to drive transformational change</li><li>Ability to communicate and interact effectively with internal and external stakeholders at all levels</li><li>Demonstrated ability to think outside the box and design industry leading solutions</li></ul>Preferred Qualifications<ul><li>Advanced degree in mathematics, statistics, engineering, computer science, econometrics, or another related field of study</li><li>Understanding of Scaled Agile (SAFe) principles and experience effectively managing a backlog of competing initiatives</li><li>Demonstrated leadership in UI/UX design, including proficiency in designing user interfaces and enhancing user experiences</li><li>Experience on working with unstructured and structured Data and data languages GCP,SAS/SQL/Hive, Python</li><li>Deep and broad expertise in financial risk management encompassing knowledge of processes and systems</li><li>Knowledge of anti-money laundering, anti-corruption, sanctions screening, or experience in another core credit risk management function</li></ul>Salary Range: $90,000.00 to $164,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.*Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>

American Express

Manager-Digital Product Management

At American Express, our culture is built on a 175-year history of innovation, shared&nbsp;values&nbsp;and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?How we serve our customers is constantly evolving and is a challenge we gladly accept. Whether you’re finding new ways to prevent identity fraud or enabling customers to start a new business, you can work with one of the most valuable data sets in the world to identify insights and actions that can have a meaningful impact on our customers and our business. And, with opportunities to learn from leaders who have defined the course of our industry, you can grow your career and define your own path. Find your place in risk and analytics on #TeamAmex.Enterprise Data Risk Management (“EDRM”), within the Global Risk &amp; Compliance Organization, is the independent risk management function covering risk of financial loss, reputational damage, or regulatory or legal action resulting from inadequate data governance and/or data management practices adversely impacting the accuracy, timeliness, comprehensiveness, or usability of data within or throughout its lifecycle.&nbsp;EDRM is hiring an Analyst who will play a key role in setting up the new transaction testing function within the Enterprise Data Risk Management team to ensure financial transactions are accurate, complete and adhering to regulatory standards.Responsibilities include, but are not limited to:<ul><li>As testing will traverse products and systems across American Express, this analyst will develop a risk-based approach to determine the prioritization and cadence of reviews for transaction testing of regulatory reports via comprehensive test plans, test cases and test scripts for transaction testing based on the regulatory reports, products and systems considering applicable regulatory requirements and internal American Express Policies. Support risk mitigation strategies by identifying, evaluating and prioritizing data risks to develop tailored testing methodologies aligned to regulatory reporting processes and underlying transaction data complexity.</li></ul><ul><li>Analyze large datasets to identify discrepancies, anomalies, and gaps in reported values by performing validations against source systems/points of origin. Implement transaction testing across regulatory reports to further validate accuracy and completeness of reported values against the points of origin.&nbsp;</li></ul><ul><li>Design and prepare 2LoD transaction testing review reports summarizing the approach, testing methodology and outcomes inclusive of findings, if any. Document testing processes outcomes - including issues, results and overall accuracy. Contribute to detailed transaction testing across various card products and systems to validate data feeding into regulatory reports. Prepare and report updates on transaction testing and identified data risks to senior management.&nbsp;</li></ul><ul><li>Perform data management controls testing across regulatory reports to validate overall control design, operational effectiveness and coverage.&nbsp;</li></ul><ul><li>Stay abreast of changes in banking regulations and reporting requirements (e.g., FFIEC, FRB, OCC, FDIC) to ensure transaction testing aligns with current mandates, regulations, industry standards, emerging trends and overall best practices.&nbsp;</li></ul>Qualifications:<ul><li>Degree in Finance, Accounting, Business Administration, Risk Management, or other related discipline is required.</li></ul><ul><li>2-3 years of experience in regulatory reporting team, audit, compliance or risk management within the banking or financial services industry. Demonstrated experience in transaction testing, data validation, and analysis is preferred. As well as additional experience or understanding of financial analytics, reporting, data analytics, data controls and data transformation logics. Requesting strong knowledge of data governance, data compliance, and data-related issue management in large financial services firms. Utilize data and business analytics background to develop winning strategies and drive business decision making.</li></ul><ul><li>Knowledge, experience, or familiarity in regulatory reporting (FR2052a, FRY15, FRY9C, FRY14 etc.), audit, US GAAP and financial accounting is preferred.</li></ul><ul><li>Proficient in using data analysis tools (e.g., Excel, SQL), and knowledge of database systems.</li></ul><ul><li>Strong analytical, problem-solving, and critical thinking skills are important.&nbsp;</li></ul><ul><li>Adept verbal and written communication skills, including the ability to explain complex problems and ideas clearly and succinctly to senior management. Effectively manage multiple, and often conflicting, priorities under tight timeframes and adapt to frequent change.</li></ul>Salary Range: $55,000.00 to $105,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.*Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions. US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>

Analyst-Risk Management; Regulatory Reporting Transaction Testing

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?Job Description:The Centurion Lounge Assistant Team Leader is a mentored position, with direct reports, which supports the Team Leader in coaching a team of highly skilled and motivated Member Service Professionals (MSPs) that provide travel, card, concierge, and lifestyle services to American Express Card Members visiting the American Express Centurion Lounge, located (ONSITE) in the LAX Airport. A successful Assistant Team Leader has a passion for delivering extraordinary service and will have a strong desire to further develop their leadership ability, through mentorship, to inspire the team to work together to drive outstanding business results. The Assistant Team Leader will work with the Team Leader to monitor customer interactions to ensure extraordinary service, coach their direct reports as well as the overall team on individual performance goals, use performance metrics and reporting to drive performance and business results. The Assistant Team Leader will mentee with the Team Leader to provide consistent and on-going coaching and feedback to ensure the team is performing at their highest levels. The Assistant Team Leader is an entrepreneur who is an advocate and supporter for both the team and customers. They thrive in ambiguity and can effectively, under the direction of the Team Leader, lead the team through change. They are intellectually curious, and they share a passion for growth and knowledge amongst their colleagues.As a Centurion Lounge Assistant Team Leader, through direction and mentorship from the Team Leader, support with:• Creating a cohesive team environment• Coaching their direct reports and the overall team to provide a high-touch, premium experience for all lounge guests.• Inspiring the team of MSPs to achieve their goals by providing continuous coaching, training and development; as well as, rewarding and recognizing accomplishments.• Communicating with the team to ensure that they are well informed about changes that may affect them and their customers.• Managing the team to ensure adequate servicing coverage is provided 365 days per year, which will include filling in when needed.• Working in tandem with the Team Leader to support evaluating team performance and creating development and action plans, on an individual level, which are owned and driven by each team member.• Working closely with the food and beverage lounge partners to create an extraordinary customer experience for all Centurion Lounge visitors.• Take an active role with promotional in-house events. • Identifying opportunities to improve operations within the Centurion Lounge and creating and implementing creative solutions to grow the business in tandem with the Team Leader• Challenging yourself and the team to “raise the bar” by driving continuous improvement.Lounge Hours of operation are from 6 AM- 10 PM. Candidate must be able to work between these hours and days. Hours are subject to change due to business need.Minimum Qualifications• Minimum 2 years’ proactive customer service experience (premium servicing a plus)• Minimum 2 years’ supervisory experience or proven track record as a high performing MSP• Airline, lounge, or travel industry experience highly preferred, including reservation experience.• Demonstrated passion for service with the ability to resolve customer issues and concerns.• Ability to successfully understand and implement policies, procedures, and programs.• Strong written, verbal and presentation skills• Ability to manage and resolve conflict.• Ability to drive and measure business results.• Strong analytical and creative problem-solving skills• Detail-oriented with strong organizational and prioritization skills who can work well under pressure.• Ability to work flexible shifts including nights, weekends and holidays are essential.• Light to moderate lifting may be required for certain job tasks.Salary Range: $55,000.00 to $105,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Assistant Team Leader - Centurion Lounge LAX

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.Global Compliance and Ethics (GCE), is responsible for establishing and maintaining a robust compliance program that ensures American Express is adhering to laws, regulations, and internal policies while fostering a culture of integrity and effective second line independent Compliance oversight.The Executive Assistant will support and report directly to the Senior Vice President, Deputy Chief Compliance Officer. This position plays a critical role, organizing calendars, expense management, and working directly with the Director Assistant to manage various administrative tasks. Global Compliance &amp; Ethics is a dynamic, high-paced environment. The ideal candidate must be seasoned and experienced in handling a wide range of administrative-related tasks and be able to work independently and confidently under pressure. Building strong relationships, being resourceful and knowing how to navigate large organizations fluidly will also be critical to success in this position. This position requires exceptional organizational skills, a high degree of professionalism, and the ability to handle sensitive information with discretion. This role will be posted as a hybrid work arrangement, with an expectation of being in the office at least three days a week.Key Responsibilities:<ul><li>Scheduling meetings with senior executives internally and externally, reserving conference rooms, coordinating meeting logistics.&nbsp;</li><li>Managing domestic and foreign travel arrangements including air, hotel, car transfers and meeting agendas.</li><li>Preparing, reviewing, and processing expense reports, in line with company T&amp;E policy.</li><li>Supporting team administration including on-boarding for new hires, updating distribution lists, setting up group-wide team meetings.</li><li>Managing e-mails and correspondence in a timely manner.</li><li>Assisting with timekeeping and payroll duties.</li><li>Ordering workstations, devices and accessories as needed by the team.</li><li>Processing invoices and requisitions.</li><li>Assisting in the management and coordination of compliance-related projects and initiatives.</li><li>Proactively identify and resolve administrative issues and challenges.</li></ul>Minimum Qualifications:<ul><li>Proven experience in supporting senior executives with exceptional organizational, administrative, and interpersonal skills.</li><li>A keen attention to detail and a sense of urgency in execution and follow-up.</li><li>Ability to work independently and collaboratively in a dynamic and fast-paced organization and manage multiple tasks and conflicting and changing priorities with little direction.</li><li>A strong sense of integrity with ability to handle sensitive issues and maintain complete confidentiality.</li><li>Positive attitude, solutions-oriented, proactive, able to prioritize, and reliable.</li><li>Intermediate to advanced computer skills required, including proficiency with Microsoft Office including PowerPoint, Excel, Word and Outlook.</li><li>Knowledge of Concur Expense &amp; Travel, Ariba Buyer, SharePoint, WebEx, Slack preferred.</li><li>Excellent written and verbal communication skills.</li><li>Flexibility, ability to work effectively in a team, anticipate needs and seeks ways for leader’s organization to run efficiently.</li><li>Exudes professional maturity.</li><li>Bachelor’s degree preferred.</li></ul>Salary Range: $24.05 to $48.10 hourly + bonus + benefitsThe above represents the expected hourly pay range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

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