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<p>AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve.<br><br>So what do you say? Are you ready to be part of something big?</p>The Express Service Technician performs vehicle maintenance as assigned in accordance with dealer and factory standards and builds Customer loyalty by developing trust and ensuring confidence in AutoNation as a care-giver for their vehicle safety and reliability.&nbsp; &nbsp;<h2>What AutoNation offers it's technicians</h2><ul><li>Expanded service department to meet our extremely high customer demand.</li><li>State of the Art service bays complete with air-conditioned technician bays and technician breakroom.</li><li>Competitive technician wage grid with hourly rates ranging from $17 to $20 based on experience and certification.</li></ul><h2>What are the day-to-day responsibilities?</h2><ul><li>Performing vehicle maintenance work as outlined on repair order with efficiency and accuracy, in accordance with dealership and factory standards to drive Customer loyalty.</li><li>Communicating with Parts Department and Service Advisors regularly to effectively manage production and Customer communication.&nbsp;</li><li>Documenting work performed on each vehicle on the repair order.</li><li>Keeping abreast of factory technical bulletins and participating in factory-sponsored training classes as appropriate.</li><li>Providing an exceptional customer experience to drive loyalty</li></ul><h2>&nbsp;<br>How will I know if I am successful?</h2><ul><li>The performance of a Service Technician is measured by achieving:</li><li>Targeted production</li><li>Targeted sales</li><li>Targeted Customer Satisfaction Index</li></ul><h2>&nbsp;<br>What are the requirements for this job?</h2><ul><li>High School diploma or equivalent</li><li>Experience as an express/quick lube technician is preferred</li><li>Attention to detail</li><li>Ability to follow processes to ensure quality and safety</li><li>Valid in-state driver’s license and have and maintain an acceptable, safe driving record</li></ul><h2>&nbsp;<br>What are the opportunities for career growth?</h2><ul><li>Our Associates have many choices for career growth and development after success in a Service Technician role. &nbsp;Opportunities may include:</li><li>Service Technician</li><li>Service Advisor</li></ul><h2>Exciting Benefits and Perks Await You:</h2><ul><li><p>Competitive compensation and 401k matching</p></li><li><p>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits.</p></li><li><p>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</p></li><li><p>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</p></li><li><p>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</p></li></ul><p>AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.</p>

AutoNation

Automotive Technician - Lube Tech

<p>AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve.<br><br>So what do you say? Are you ready to be part of something big?</p>The&nbsp;Skilled Technician performs vehicle repair and maintenance as assigned in accordance with dealer and factory standards and builds Customer loyalty by developing trust and ensuring confidence in AutoNation as a care-giver for their vehicle safety and reliability.&nbsp; &nbsp;<h2>What are the day-to-day responsibilities?</h2><ul><li>Performing vehicle repair and/or maintenance work as outlined on repair order with efficiency and accuracy, in accordance with dealership and factory standards to drive Customer loyalty.</li><li>Communicating with Parts Department and Service Advisors regularly to effectively manage production and Customer communication.&nbsp;</li><li>Diagnosing the cause of any malfunction and perform repair, if authorized by the Customer.</li><li>Conducting multi-point inspections to make appropriate recommendations to ensure safety and reliability of Customer vehicles.</li><li>Documenting work performed on each vehicle on the repair order.</li><li>Maintaining an inventory of normal Technician’s tools not normally inventoried by the Service department as “special tools.”&nbsp;</li><li>Keeping abreast of factory technical bulletins and participating in factory-sponsored training classes as appropriate.</li><li>Providing an exceptional customer experience to drive loyalty</li></ul><h2>&nbsp;<br>How will I know if I am successful?</h2><ul><li>The performance of a Skilled Technician is measured by achieving:</li><li>Targeted production</li><li>Targeted sales</li><li>Targeted Customer Satisfaction Index</li></ul><h2>&nbsp;<br>What are the requirements for this job</h2><ul><li>High School diploma or equivalent</li><li>2+ years experience as an automotive technician</li><li>Automotive technical training (varies based on store needs)</li><li>Attention to detail</li><li>Organization and follow-up skills</li><li>Valid in-state driver’s license and have and maintain an acceptable, safe driving record</li></ul><h2>&nbsp;<br>What are the opportunities for career growth?</h2><ul><li>Our Associates have many choices for career growth and development after success in a Service Technician role. &nbsp;Opportunities may include:</li><li>Master-Certified Technician</li><li>Service Advisor</li><li>Service Management</li></ul><h2>Exciting Benefits and Perks Await You:</h2><ul><li><p>Competitive compensation and 401k matching</p></li><li><p>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits.</p></li><li><p>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</p></li><li><p>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</p></li><li><p>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</p></li></ul><p>AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.</p>

Skilled Technician

<strong>Job Description:</strong><br> <strong>Senior Software/Cloud Engineer (Cybersecurity Engineering)</strong><br> The role of the Senior Software/Cloud Engineer is to implement and support internally developed system(s), API(s), vendor supported encryption and key management software, and related services to protect critical Enterprise Data. This role offers exposure to industry leading Cryptographic processes &amp; practices, hands-on exposure to Hardware Security Modules, and API driven Key Management as a Service (KMaaS v2) solution in addition to leading systems monitoring tools &amp; technologies.<br> <strong>The Team</strong><br> Fidelity Enterprise Technology’s Software Engineering Domain supports the Enterprise Cybersecurity (ECS) Key Management &amp; Encryption (KME) team that is tasked with the lifecycle management of encryption keys. This Senior Cloud Engineer role supports Key Management &amp; Encryption (KME) as part of the ECS Data Security &amp; Detection Tribe that is responsible for implementing &amp; managing best-in-class Cybersecurity engineering solutions to protect Fidelity Systems &amp; Data.<br> <strong>The Expertise You Have </strong> <ul> <li>Bachelor's degree in computer science or equivalent technology discipline </li><li>Proven experience in a distributed IT Engineering and/or support function </li><li>Demonstrated experience with implementing and supporting APIs, Key Management &amp; Encryption products, and solutions. </li><li>6+ year’s experience with cloud computing (setup, migration, management etc.,) </li><li>6+ years of experience with systems and application engineering involving OS hardening, setting up and managing logging and monitoring capabilities for enterprise systems. </li></ul> <strong>The Skills You Bring</strong> <ul> <li>Strong working knowledge of OS (Linux and Windows) from security point of view (configuration, hardening etc.). </li><li>Knowledge of deploying and managing APIs, and automation/scripting (JAVA, Python/Bash, PowerShell etc.). </li><li>Experience with on-prem and/or cloud based key management solutions like AWS KMS, Azure Key Vault etc. is highly desired </li><li>Very good verbal and written communication skills. </li><li>Good system analysis and problem-solving skills. </li><li>Understanding of Agile methodology and ability to work in a fast-paced Enterprise environment is desired. </li></ul> <strong>The Value You Deliver</strong> <ul> <li>You will be responsible for Engineering activities that involve Key Management &amp; Encryption environment by working with Business Unit application teams and internal customers. </li><li>You will use well established Enterprise standards, processes, and procedures to ensure Engineering activities are delivered in a timely fashion with high quality of work product. </li><li>Designing and developing high-volume, low-latency applications for mission-critical systems and delivering high-availability and performance </li><li>Contributing to all phases of the development lifecycle </li></ul> <strong>The Team</strong><br> This is an opportunity for a highly motivated Senior Software/Cloud Engineer to join the team in Cloud and Platform Engineering (CAPE) who are responsible for enabling the next generation cloud applications and platforms across Fidelity. You will work in a diverse, open and transparent culture using innovative solutions with the latest cloud native technologies and leading-edge engineering practices.<br> <strong>Company Overview </strong><br> At Fidelity, we are passionate about making our financial expertise broadly accessible and effective in helping people live the lives they want! We are a privately held company that places a high degree of value in creating and nurturing a work environment that attracts the best talent and reflects our commitment to our associates. We are proud of our diverse and inclusive workplace where we respect and value our associates for their unique perspectives and experiences. For information about working at Fidelity, visit FidelityCareers.com. Fidelity Investments is an equal opportunity employer.<br> Fidelity will reasonably accommodate applicants with disabilities who need adjustments to complete the application or interview process. Please email us at <a href="mailto:accommodations@fmr.com" target="_blank">accommodations@fmr.com</a> or call 800-835-5099, prompt 2, option 2 if you would like to request an accommodation.<br> <br>

Fidelity TalentSource

Senior Software/Cloud Engineer

<p>Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments. We are currently sourcing for Brokerage Operations Representatives to work in Salt Lake City, Utah, Covington, KY, and Westlake, TX!</p> <h3><strong>The Role</strong></h3> <p>The focus of the Brokerage Operations Representative is to provide outstanding customer service to Fidelity shareholders by accurately establishing and updating brokerage accounts and all related features. Responsibilities include accurately processing client’s requests received through various channels. You will not be responsible for handling inbound client phone calls</p> <h3><strong>The Expertise and Skills You Bring</strong></h3> <ul> <li>Bachelor’s degree OR equivalent work experience. </li><li>Financial services experience helpful and preferred. </li><li>1-2 years of experience in a customer service environment or transaction processing. </li><li>You have an outstanding ability to use your time effectively and are well organized </li><li>You have a strong analytical ability with great attention for detail </li><li>Your ability to detect high risk situations or problems and exercise your best judgment to react appropriately </li><li>Your robust verbal and written communication skills, and interpersonal skills </li><li>Your proven work ethic and ability to work in a fast-paced environment to meet processing timeframes </li><li>You’re able to be flexible and calmly adapt to new changes </li><li>Your ability to receive and implement feedback in a prompt manner </li></ul> <h3><strong>The Team</strong></h3> <p>The Brokerage Operations organization is comprised of several middle office functions that support Fidelity’s Wealth and Brokerage associates and Retail end-clients with new accounts, inbound transfer of assets, and account features.</p> <h3><strong>COVID Work Policy</strong></h3> <p>Safety is our top priority. Once we can be together in person with fewer safety measures, this role will follow our dynamic working approach. You’ll be spending some of your time onsite depending on the nature and needs of your role.</p> <h3><strong>Dynamic Working – Post Pandemic</strong></h3> <p>Our aim is to combine the best of working offsite with coming together in person. For most teams this means a consistent balance of working from home and office that supports the needs of your role, experience level, and working style.</p> <p>Your success and growth is important to us, so you’ll want to enjoy the benefits of coming together in person – face to face learning and training, quality time with your manager and teammates, building your career network, making friends, and taking full advantage of cultural and social experiences Fidelity provides for you.</p>

Brokerage Operations Representative

<br><h4>Description</h4><h4><strong>Security officer</strong></h4> Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments. We are currently sourcing for a Security Officer to work in Westlake, TX! <h4><strong>The Role</strong></h4> The Security Representative is a Brand Ambassador for Global Security Operations who provides outstanding customer service during the course of their assigned duties as part of a larger team of security professionals. The incumbent will actively patrol and respond to security incidents while protecting Fidelity’s associates, customers, and property. The Security Representative is considered an essential employee who provides 1st responder services in emergency situations and may be required to work rotating shifts including some nights, weekends, and holidays to meet business needs. <h4><strong>The Expertise and Skills You Bring</strong></h4><ul><li>Bachelor’s degree strongly preferred; equivalent life/work experience (i.e. military service considered)</li><li>1-3 years prior security experience in a customer-oriented environment</li><li>Prior exposure to current security technology &amp; systems</li><li>Understanding of physical security principles</li><li>Ability to perf Strong interpersonal skills</li><li>Ability to build and maintain relationships in a business setting</li><li>Detail oriented and ability to follow protocol</li><li>Demonstrated ability to exercise sound judgment under ambiguous circumstances</li><li>Willingness to work both independently and as part of a larger team</li><li>Proficient with standard computer applications and ability to learn specialized programs/applications</li><li>Strong work ethic</li><li>Perform under stressful conditions</li></ul><h4><strong>The Value You Deliver</strong></h4><ul><li>Conducting focused patrols on foot or by vehicle within assigned area(s) of responsibility</li><li>Performs routine inspections, audits, and reviews to ensure working order of security equipment and safety of workspaces</li><li>Using electronic and mechanical devices to monitor, record, and report abnormal conditions</li><li>Interacting with associates, visitors, vendors, and customers in a professional manner while enforcing company rules, standards, and policies</li><li>Rendering 1st responder services during emergencies in a calm, deliberate manner within the scope of your training – may act as primary decision maker / incident commander</li><li>Produce accurate reports and records of activity and incidents</li><li>Use life safety equipment such as fire extinguishers, first aid supplies, and radios as needed</li></ul> The hourly pay rate range for this position is $20-$22 per hour.<br><br><strong><em>Placement in the range will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors.</em></strong><br>

Security Officer

<br><h4>Description</h4>                Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments. We are currently sourcing for an Agile Scrum Master to work in Fidelity Charitable's Agile Office in Westlake, TX! <h4><strong>The Role</strong></h4> As a Scrum Master, you will be a member of a multi-functional agile team within Fidelity Charitable. You will guide and advise teams on Agile values, practices and processes to ensure that the team is fully functional, productive, and passionate about the value they're delivering. <h4><strong>The Expertise you have</strong></h4><ul><li>At least 5 years of experience in a Scrum Master role </li><li>Proven understanding of Agile and lean practices, processes, and artifacts </li><li>Practical and related experiences in being a servant leader to multiple agile teams concurrently </li><li>Certified Scrum Master (CSM) or equivalent, and at least 5 years of experience </li></ul><h4><strong>The Purpose of This Role</strong></h4> As a Scrum Master, you will work directly in a team to advise and oversee performance against agile values, practices and processes. Working with the product owner, you will support the work of the team by maintaining the backlog and facilitating agile ceremonies like stand ups, planning and retrospectives. You will monitor team performance using data dashboards and partner with the team to identify continuous improvement opportunities to help the team work better and smarter. <h4><strong>The Skills You Bring</strong></h4><ul><li>Your ability to influence behavior without having organizational hierarchy </li><li>Able to manage a constantly evolving environment </li><li>Your ability to brainstorm with the team on solutions to address challenges and roadblocks </li><li>Your superb communication and people-interaction skills </li><li>Your organized and focused nature </li><li>Your continuous improvement mentality </li></ul><h4><strong>The Value You Deliver</strong></h4><ul><li>Encouraging Agile behaviors, reinforcing practices, norms, ceremonies, and supporting the overall team performance and effectiveness </li><li>Identifying team improvement opportunities and looking externally for standard methodologies to support continuous improvement </li><li>Running and coordinating logistics for Agile ceremonies and practices, e.g., backlog maintenance, sprint planning, daily stand-ups, and retrospectives </li><li>Ensuring all work is supervised in the backlog and accurately balanced across team members </li><li>Maintaining and updating the team's process metrics and artifacts to ensure accurate and clear communications to partners </li><li>Driving a collaborative and encouraging team culture through team building and engagement practices </li></ul><br>

Scrum Master

<p>AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve.<br><br>So what do you say? Are you ready to be part of something big?</p>As a Service Advisor, you’ll be part of a nationwide team servicing 20,000 cars a day&nbsp;and building customer loyalty that spans generations. Along with your communication skills and automotive knowledge, you’ll utilize&nbsp;leading-edge technology to uncover selling opportunities that keep drivers safe in their vehicles.<h2>Position Overview</h2><p><br>Working in our state of the art service departments, the Service Advisor acts as the go-between for Service Technicians and customers. In this position, you’ll be able to get out from behind the desk and play an active role in the service lane. AutoNation will look to you to explain the Service Technician’s recommendations to the customer in easy-to-understand language – and suggest up-sell opportunities to keep the customer’s vehicle safe.</p><h2><br>What Will I Do Every Day?</h2><ul><li><p>Set, confirm and prepare for appointments with customers so they can have a great service experience</p></li><li><p>Meet or exceed targeted sales goals &amp; the targeted customer satisfaction index</p></li><li><p>Greet customers in a friendly manner when they arrive</p></li><li><p>Determine vehicle needs based on customer information and a vehicle walk-around, inspections and test drives</p></li><li><p>Use a consultative selling process to assist customers in planning for ongoing required maintenance of their vehicle</p></li><li><p>Produce repair orders for customers, including cost and time estimates, with full transparency</p></li><li><p>Communicate frequently with technicians and parts associates to ensure timely completion of work</p></li><li><p>Follow up with customers on the status of their vehicle, based on how the customer wants to be informed</p></li><li><p>Follow up with customers to ensure satisfaction</p></li><li><p>Gain superior product knowledge to effectively help customers</p></li><li><p>Provide an exceptional customer experience to drive loyalty</p></li></ul><h2>&nbsp;<br>What are the requirements for this job?</h2><ul><li><p>High school diploma or equivalent</p></li><li><p>Proven ability to provide an exceptional customer experience</p></li><li><p>Ability to set and achieve targeted goals</p></li><li><p>Prior sales experience preferred but not required</p></li><li><p>Demonstrated communication, consultative, interpersonal and organizational skills</p></li><li><p>The willingness to follow up with customers</p></li><li><p>Experience and desire to work with technology</p></li><li><p>Valid in-state driver’s license and an acceptable, safe driving record</p></li></ul><h2>Exciting Benefits and Perks Await You:</h2><ul><li><p>Competitive compensation and 401k matching</p></li><li><p>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits.</p></li><li><p>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</p></li><li><p>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</p></li><li><p>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</p></li></ul><p>AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.</p>

Service Advisor

<p>AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve.<br><br>So what do you say? Are you ready to be part of something big?</p>The AutoNation Experienced Sales Associate is responsible for selling new and used vehicles at gross profit, customer satisfaction and volume standards expected by America’s Largest Automotive Retailer.<h2>What are the requirements?</h2><ul><li>Proven ability to provide an exceptional customer experience</li><li>Drive to set targeted personal income goals consistent with AutoNation’s standards of productivity</li><li>Over 1 year automotive sales experience</li><li>Proven ability to exceed established automotive sales and customer service goals</li><li>Excellent communication, consultative, interpersonal and organizational skills</li><li>The willingness to follow up, and follow-up again, with customers</li><li>Valid in-state driver’s license and an acceptable, safe driving record</li><li>High school diploma or equivalent</li></ul><h2>&nbsp;<br>Why should I work for AutoNation?</h2><ul><li>You want to work for a car dealer that has a strong moral compass and treats all its associates with respect</li><li>You’ll be empowered with the tools needed to support our customers’ needs and realize your earning potential. What tools? How’s a best-in-class CRM, state-of-the-art equity mining tools to help you uncover better sales leads, preferred relationships with over 30 lenders to get your customers financed and access to a national inventory of over 100,000 new and pre-owned vehicles so you can always find the perfect match for your customer.</li><li>We represent 36 brands in 16 states, so there’s always opportunity to grow your career as a Sales Associate and beyond. Join AutoNation and accelerate as far and fast as your talent and our support can take you.</li><li>How will I be paid? Will I receive training?</li><li>As an Experienced Sales Associate, you’re able to start working on our competitive commission pay plan right away!</li><li>Throughout your career, we’ll provide you with the hands-on, digital and classroom training you need grow and advance while also empowering you to build&nbsp;your book of business and close deals like the expert you already are.</li></ul><h2>Exciting Benefits and Perks Await You:</h2><ul><li><p>Competitive compensation and 401k matching</p></li><li><p>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits.</p></li><li><p>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</p></li><li><p>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</p></li><li><p>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</p></li></ul><p>AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.</p>

Sales Retail Associate

Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments. We are currently sourcing for an Agile Scrum Master to work in Fidelity Charitable's Agile Office in Westlake, TX! <h3><strong>The Role</strong></h3> As a Scrum Master, you will be a member of a multi-functional agile team within Fidelity Charitable. You will guide and advise teams on Agile values, practices and processes to ensure that the team is fully functional, productive, and passionate about the value they're delivering. <h3><strong>The Expertise you have</strong></h3> <ul> <li>At least 5 years of experience in a Scrum Master role </li><li>Proven understanding of Agile and lean practices, processes, and artifacts </li><li>Practical and related experiences in being a servant leader to multiple agile teams concurrently </li><li>Certified Scrum Master (CSM) or equivalent, and at least 5 years of experience </li></ul> <h3><strong>The Purpose of This Role</strong></h3> As a Scrum Master, you will work directly in a team to advise and oversee performance against agile values, practices and processes. Working with the product owner, you will support the work of the team by maintaining the backlog and facilitating agile ceremonies like stand ups, planning and retrospectives. You will monitor team performance using data dashboards and partner with the team to identify continuous improvement opportunities to help the team work better and smarter. <h3><strong>The Skills You Bring</strong></h3> <ul> <li>Your ability to influence behavior without having organizational hierarchy </li><li>Able to manage a constantly evolving environment </li><li>Your ability to brainstorm with the team on solutions to address challenges and roadblocks </li><li>Your superb communication and people-interaction skills </li><li>Your organized and focused nature </li><li>Your continuous improvement mentality </li></ul> <h3><strong>The Value You Deliver</strong></h3> <ul> <li>Encouraging Agile behaviors, reinforcing practices, norms, ceremonies, and supporting the overall team performance and effectiveness </li><li>Identifying team improvement opportunities and looking externally for standard methodologies to support continuous improvement </li><li>Running and coordinating logistics for Agile ceremonies and practices, e.g., backlog maintenance, sprint planning, daily stand-ups, and retrospectives </li><li>Ensuring all work is supervised in the backlog and accurately balanced across team members </li><li>Maintaining and updating the team's process metrics and artifacts to ensure accurate and clear communications to partners </li><li>Driving a collaborative and encouraging team culture through team building and engagement practices </li></ul>

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