field_remote_option

field_job_employment_type

job_industry

field_job_occupational_field_parents_all

field_job_experience

job_organization_name

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.This position is part of Amex Offers Digital Media (AODM), which is a global organization that sits within US Consumer Services (USCS) and is American Express’ marketing services center of excellence with the charter of driving high quality, customer-first marketing that accelerates business growth through optimized go-to-market solutions.This role is an exciting opportunity to join the Digital Offers Ecosystem (DOE) MarOps Solutions team. The team is focused on ensuring flawless execution and delivery of Amex Offers campaigns, enabling partner priorities, and maintaining a continuous focus on operational transformation. &nbsp;Key Responsibilities:<ul><li>Acting as the Marketing Execution Lead (MEL) for Amex Offer campaigns. &nbsp;This includes managing and submitting offers through all required review processes and working closely with compliance review partners and marketing partners to ensure all campaigns are fully approved prior to launch.</li><li>Executing the end-to-end offer onboarding process for Amex Offers campaigns (including partner &amp; event-based offers), ensuring the successful set-up and delivery of offers.</li><li>Conducting quality reviews and validations to ensure flawless delivery of campaigns.</li><li>Supporting new capabilities to increase agility &amp; efficiency while mitigating risk.</li><li>Drive process innovation by analyzing existing systems and introducing more effective, scalable solutions.</li><li>Provide expertise and guidance to help Marketing partners successfully bring campaigns to market.</li><li>Working closely with Technologies to track and validate offers, ensuring they launch successfully.&nbsp; &nbsp;</li><li>Continuing to meet the evolving needs of our Partners, Card Members, and Merchants.&nbsp;&nbsp;</li></ul>Qualifications:<ul><li>Prior experience of marketing execution and project management a plus</li><li>Strong attention to detail to drive flawless execution</li><li>Analytical mindset; proficient in Excel</li><li>Proven ability to create and deliver compelling PowerPoint presentations that clearly communicate complex ideas and influence decision-making.</li><li>Proven ability to independently manage multiple workstreams and drive results</li><li>Proven relationship management skills and ability to effectively collaborate across teams</li><li>Ability to think innovatively and challenge the status quo</li><li>Excellent communication skills</li><li>Comfort with and ability to understand capabilities and technical systems</li><li>Desire to work in a fast-paced, dynamic environment&nbsp;</li></ul>Salary Range: $65,500.00 to $102,500.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.&nbsp;

American Express

Analyst - Marketing

At American Express, our culture is built on a 175-year history of innovation, sharedvalues and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.&nbsp;Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.Global Commercial Services (GCS) is the global leader in payment solutions for Small, Medium (SME) and Global and Large (G&amp;L) enterprises. As the corporate payments ecosystem rapidly evolves, we are committed to maintaining our leadership position. As such, the Global Commercial Services and Enterprise Solutions (GCSES) organization was created to bring together all digital product experiences, with the goal of deepening engagement and strengthening customer satisfaction.&nbsp;&nbsp;About the Team:AI is reshaping the future of commerce and redefining the experiences our Corporate and Small Business customers expect. The Corporate Capabilities team within GCSES leads the development for agentic products—developing intelligent, adaptive systems that transform how our customers interact, transact, and grow.&nbsp;How You’ll Make an Impact:As Senior Manager, Digital Product Management (Agentic AI Innovation), you will ensure that the delivery of agentic products is operationally sound, compliant, and scalable. You’ll translate product strategy into delivery execution, overseeing governance, testing, and validation processes that meet enterprise risk and AI governance standards. You’ll work closely with Product Managers, Engineering, and Governance teams to bring agentic solutions to market safely and effectively.&nbsp;Key Responsibilities:<ul><li>Operationalize Product Strategy: Translate product vision and roadmap into executable development plans, ensuring all milestones, dependencies, and risks are tracked and mitigated</li><li>Governance &amp; Compliance Stewardship: Lead navigation through enterprise AI governance processes — including documentation, model approvals, risk assessments, and regulatory alignment&nbsp;</li><li>UAT &amp; Validation: Oversee user acceptance testing, model validation, and deployment readiness for agentic solutions. Maintain robust documentation and ensure traceability from requirements through delivery&nbsp;</li><li>Model Lifecycle Management: Manage model health and compliance post-launch — monitoring performance, retraining needs, and ongoing evaluation against AI risk and fairness standards</li><li>Cross-Functional Coordination: Partner closely with Product Management, Technology, Risk, and Legal to align on delivery timelines, security standards, and operational readiness</li><li>Continuous Improvement: Establish repeatable frameworks and best practices for agentic product delivery — optimizing for quality, speed, and governance consistency</li></ul>Minimum Qualifications:&nbsp;<ul><li>5+ years of experience in product development, technology delivery, or program management, ideally in AI, fintech, or enterprise platforms</li><li>Deep understanding of governance, compliance, and risk management frameworks for AI or data products&nbsp;</li><li>Proven success managing end-to-end delivery cycles — from design through testing and launch</li><li>Strong partner management skills, with ability to communicate technical and risk topics clearly to non-technical audiences</li><li>Meticulous attention to detail, documentation, and execution discipline</li><li>Comfortable operating in an innovation-driven, highly regulated environment</li></ul>Preferred Qualifications:<ul><li>Experience with AI model governance, validation, or responsible AI processes</li><li>Familiarity with risk and control frameworks (e.g., model risk, data privacy, security)&nbsp;</li><li>Background in financial services, payments, or regulated technology delivery</li><li>Bachelor’s degree in Engineering, Business, or related field; advanced degree&nbsp;</li></ul>Salary Range: $123,000.00 to $215,250.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit ourColleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

Senior Manager - Digital Product Management (Agentic AI Innovation)

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and&nbsp;an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you’ll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.The U.S. Consumer Services Team is responsible for our suite of consumer products, services, and experiences in the U.S., including our premium, cobrand, cash back, and lending portfolios, Membership Rewards, Global Travel &amp; Lifestyle Services, the Centurion Lounge network, our Global Dining and Resy businesses, U.S. Consumer Banking, and best-in-class marketing programs across customer, prospect, and partner channels. The USCS team is focused on making membership an indisputable competitive advantage and helping each other become better leaders every day.About the TeamThe U.S. Consumer Marketing team (USCM) is part of the US Consumer Services Group and is responsible for making membership essential by creating and delivering world class marketing for our differentiated products and services that drives demand and inspires engaged card members across the customer lifecycle. This position offers an exciting opportunity to join the fast-paced and dynamic Member Get Member (MGM) Marketing Team. The US Member-Get-Member referral marketing program is a rapidly growing acquisition channel core to UCSM’s goal of efficiently acquiring high-quality new card members.&nbsp; As a Senior Analyst, you will play a key role in supporting the day-to-day management of the program and driving its continued growth and success.The Member Get Member program drives a sizable contribution to the U.S. Consumer Marketing footprint and bringing marketing to life that encourages our consumers to refer and drives new account acquisitions at scale.This Senior Analyst will lead the forecasting, planning, and performance reporting for the MGM program. You’ll translate data into insights that inform investment decisions, drive profitable growth, and have high visibility with leadership. &nbsp;This is an excellent opportunity for someone who wants to strengthen their performance marketing and analytical skills, collaborate across teams, and grow their digital marketing expertise.&nbsp;&nbsp;Responsibilities<ul><li>Lead forecasting, reporting, and results commentary for the program- at the channel and product level to inform weekly and monthly pacing updates</li><li>Lead the monthly Risks &amp; Opportunities process as the intermediary with Investment Optimization team</li><li>Monitor and analyze key KPIs across the MGM acquisition funnel (Card Member and Prospect) to identify insights and optimization opportunities</li><li>Manage relationships with cross-functional stakeholders including Analytics, Investment Services, Cross-Channel Strategy Team, and Cobrand marketing teams</li><li>Serve as the team lead on performance marketing and operational excellence, ensuring rigorous scorecarding and disciplined tracking.</li><li>Support the development of customer and market insights to inform channel positioning and marketing strategies</li><li>Contribute to strategic briefs and initiatives, offering insights that drive campaign optimization</li><li>Represent the channel in leadership forums, crafting compelling commentary that highlights results, learnings, and implications to MGM Strategy</li></ul>Minimum Qualifications<ul><li>Bachelor’s degree preferred</li><li>Strong proficiency in MS Excel and PowerPoint</li><li>2+ years of Digital marketing and/or web/ marketing analytics experience</li><li>Comfort working with large data sets to forecast performance and identify trends</li><li>Strong analytical skills with the ability to make data driven decisions and principle-based assumptions</li><li>High attention to detail</li><li>Creative team player mentality to drive over-arching team goals</li><li>Excellent verbal and written communication skills</li></ul>Preferred Qualifications<ul><li>Proficient business acumen, presentation and storytelling skills</li><li>Passion for customer-centric strategies and experiences</li><li>Demonstration of strength in organizational skills with relentless attention to detail</li><li>Self-starter with an ability to navigate a large matrixed organization independently</li><li>Healthy curiosity for trends, insights, and new developments in the digital landscape</li><li>Demonstrated organizational skills with the ability to multitask and drive effective prioritization across business initiatives</li><li>Strong cross-functional collaborator and team-player with excellent interpersonal and communication skills</li></ul>Salary Range: $78,000.00 to $124,750.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Senior Analyst - Referral Marketing, Forecasting & Reporting

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?Global Commercial Services (GCS) is the global leader in providing payments solutions for small, medium and large businesses. To ensure we keep on the leading edge of the dynamic commercial payments landscape, the GCS Strategy, M&amp;A and Alliances team is charged with defining the long-term business objectives and driving strategic opportunities to accelerate revenue growth. The team plays an integral role in defining, developing, and leading new strategies, inorganic growth (M&amp;A), partnership (Alliances) opportunities, as well as managing Annual Investment Planning, Opex, Strategic Engagement Team to accelerate our overall strategy and vision.This individual will&nbsp;partner with&nbsp;teams such as&nbsp;Control Management, Product, GCO, TLM, and other risk pillars&nbsp;on behalf of the Alliances team,&nbsp;ensuring&nbsp;third-party partners&nbsp;follow&nbsp;AXP (American Express) guidelines and policies. They will drive operational excellence by&nbsp;identifying&nbsp;areas of process&nbsp;and design&nbsp;improvement,&nbsp;while&nbsp;developing clear playbooks&nbsp;and frameworks&nbsp;for consistent execution, strengthening governance and control practices across the partner ecosystem.&nbsp;The ideal candidate is a strategic thinker with a deep understanding of third-party risk management, control frameworks, and operational rigor. They will serve as a key liaison across internal stakeholders to ensure risk mitigation, compliance assurance, and audit readiness for Strategic Alliances.Key Responsibilities:<ul><li>Maintain and enhance the playbook for third parties to undergo risk assessments by AXP</li><li>Lead cross-functional collaboration across all lines of defense to identify and implement operational improvements in risk management processes</li><li>Drive the execution of enterprise control requirements, including RCSA migration, PRSA refresh cycles, and Business Impact Analyses</li><li>Lead OpsRisk work streams for SMA, ensuring compliance, alignment and documentation accuracy</li><li>Develop and maintain comprehensive TLM and other governance framework process guides, onboarding materials, and training documentation to support consistent risk and control execution</li><li>Train the Alliance Management team on third-party management responsibilities, including risk identification, onboarding requirements, ongoing monitoring, control execution, and compliance procedures</li><li>Provide audit and regulatory support, ensuring timely and complete responses to Internal Audit, FRB, and other enterprise review bodies</li><li>&nbsp;Collaborate with GCO, Data Governance, and InfoSec teams to align partner frameworks with AXP policies and regulatory expectations</li><li>&nbsp;Mitigate risk and advise on governance frameworks for new partnerships, market expansions, and product considerations to ensure alignment with enterprise standards and regulatory guidance</li><li>&nbsp;Proactively identify and mitigate risks by maintaining strong relationships with Control, Product, and Risk partners</li><li>Lead ad-hoc operational projects related to control management, process optimization, and strategic enablement within B2B Strategic Alliances</li></ul><ul><li>Support Business Impact Assessments and risk evaluations for Strategy, M&amp;A, and Alliances initiatives</li><li>Advise on control integration and continuity planning for new programs or acquisitions impacting the SMA organization</li></ul>Minimum Qualifications:<ul><li>Demonstrates strategic thought leadership and intellectual curiosity to proactively see opportunities, anticipate challenges, and provide solutions</li><li>Ability to work in a matrixed organization and get results through influence</li><li>Excellent written and oral communication skills; ability and comfort synthesizing large amounts of information for senior leadership</li><li>Comfortable leading multiple priorities simultaneously in a fast-paced environment</li><li>Self-starter with initiative, drive, and attention to detail</li><li>Critical thinker with the ability to develop a multidimensional action plan that delivers results</li><li>Bachelor's degree or equivalent experience</li></ul>Preferred Qualifications:&nbsp;<ul><li>High proficiency in PowerPoint and Excel; Archer and Process Unity a plus</li><li>Knowledge on FinTech companies and market trends&nbsp;</li></ul>Salary Range: $103,750.00 to $174,750.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>

Senior Manager - Alliances Risk Operations

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?Reporting into the VP, Sales-Assisted Onboarding, the Director, Global &amp; Large (G&amp;L)/International Card Services (ICS) Sales-Assisted Corporate Journey will lead the modernization of global onboarding capabilities supporting G&amp;L, and ICS markets and partnering with strategic teams across G&amp;L and ICS as well as delivery teams in Technology, Risk and Product. The role will drive strategy and execution for sales-assisted experiences across multiple regions, advancing scalability, compliance, and client satisfaction. It will oversee the evolution of the client self-service portal and internal Sales tool (DASH), strengthen third-party onboarding frameworks, and embed analytics-driven insights that enhance transparency and operational performance. The role will connect global architecture, local market delivery, and enterprise strategy to ensure Amex continues to deliver world-class onboarding experiences across every channel.&nbsp;Job Responsibilities:<ul><li>Lead the end-to-end transformation of global and local (G&amp;L/ICS) sales-assisted onboarding journeys, driving alignment with enterprise onboarding standards</li><li>Partner on the globalization strategy and execution of the program, ensuring consistency and control across regions</li><li>Oversee strategic project delivery for US Large Market and maintain future-state readiness for ongoing channel modernization</li><li>Manage DASH, company setup and client self-service portal initiatives to support sales-assisted functions across G&amp;L and ICS</li><li>Drive modernization of legacy systems, ensuring readiness of the global offering, integration with enterprise onboarding systems, and enhanced control adherence</li><li>Partner with ICS Center of Excellence (COE) and regional teams to define and execute third-party onboarding strategies, ensuring operational readiness and scalability</li><li>Drive end-to-end architectural alignment, enabling cross-channel scalability, system integration, and unified onboarding frameworks</li><li>Advance analytics and reporting enablement to deliver actionable insights that enhance onboarding throughput, speed, and compliance visibility</li><li>Collaborate with cross-functional partners across Product, Tech, Design, and Risk to deliver seamless onboarding solutions aligned with enterprise architecture and regulatory standards&nbsp;</li><li>Strengthen governance and control adherence through proactive issue management, audit readiness, and operational discipline</li><li>Champion process automation and digital enablement to reduce manual intervention, streamline customer onboarding, and improve global reporting efficiency&nbsp;</li></ul>Minimum Qualifications:<ul><li>7+ years of experience in product management, client onboarding, or digital transformation within financial services or technology organizations</li><li>Proven ability to lead multi-market and global initiatives involving complex stakeholder alignment and cross-regional execution</li><li>Deep understanding of compliance, KYC/AML frameworks, and third-party risk management&nbsp;</li><li>Demonstrated success in building partnerships across enterprises, including Technology, Risk, and Design, to deliver integrated client experiences</li><li>Exceptional people leadership skills, with a proven ability to develop, mentor, and inspire high-performing teams while fostering accountability, collaboration, and career growth</li><li>Excellent communication and influencing skills, with the ability to simplify complexity and drive alignment across global business and technology teams</li><li>Experience operating in a matrixed enterprise environment with strong execution discipline and operational rigor</li><li>Bachelor's degree</li></ul>Preferred Qualifications:<ul><li>Proven people leadership skills</li></ul>Salary Range: $144,250.00 to $256,250.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit ourColleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Depending on factors such as business unit requirements, the nature of the position, cost and applicable laws, American Express may provide visa sponsorship for certain positions.

Director - Digital Product Management (Onboarding)

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.Joining Amex Tech means discovering and shaping your contribution to something big. Here, you can work alongside talented tech teams and build a unique career with the Powerful Backing of American Express. With a range of opportunities to work with the latest technologies, and a commitment to back the broader engineering community through open source, our mission is to power your success. Because Amex Tech is powered by our technology, our culture, and our colleagues.The Technology organization enables and accelerates the company’s growth strategies, delivering global capabilities and services in support of Amex’s customers and colleagues, while maintaining 24/7 servicing and availability to ensure an uninterrupted, high-quality customer experience. Technology provides the foundation for everything we do in the company while driving differentiation through building and leveraging innovative technology and data insights.The U.S. Consumer and Digital Technology (USCDT) Team brings together foundational strategic technology capabilities in digital experience engineering (Mobile and Web), AI/ML, marketing technology, enterprise communications, travel and lifestyle, and automation, grounded in our data technology model that prioritizes data governance. It employs a ground-breaking focus with development responsibilities for customer-facing capabilities that deepen and expand digital engagement, as well as core technical capabilities that cut across business lines and customer segments.American Express Global Dining brings together world-class experiences through platforms like Resy, Tock, and Rooam, creating seamless connections between diners and restaurants, and the broader Amex Membership ecosystem. Our mission is to define the future of hospitality and dining through technology, data, and design.As part of Team Amex, you’ll experience a culture built on innovation, shared values, and an unwavering commitment to back our customers and colleagues. You’ll have the support, flexibility, and autonomy to make an impact while helping shape the future of how people discover, book, and enjoy dining experiences worldwide.ABOUT THE ROLE:We are tackling hard problems with elegant solutions and scaling very quickly. As an Engineering Director, you will play a crucial role in taking our product to the next level. We are seeking ambitious leaders who are eager to build out exciting features for our restaurant partners and Resy diners. The ideal candidates can work quickly and produce well architected solutions collaboratively. You thrive in a dynamic and constantly evolving environment, you are a collaborator and an innovator, you can inspire teams of people to deeply engage, and you are excited about what technology is doing for the hospitality industry.&nbsp;<ul><li>Bachelor's degree in Computer Science or Engineering</li><li>8+ years of experience working as a Software Engineer, preferably in a fast-paced startup environment</li><li>5+ years of direct management experience leading engineering teams </li><li>You are a self-starter but very comfortable working closely with a team</li><li>You are comfortable working with stakeholders outside the Engineering team including our Compliance, Information Security, Product, Sales and Account Management teams</li></ul>You have strong expertise with the following:<ul><li>Python / Java / Web frameworks&nbsp;</li><li>SQL / MySQL / Postgres</li><li>RDBMS and database design</li><li>Implementing and building APIs used at scale by Web and Mobile clients</li><li>Monitoring system performance</li><li>Leading and growing teams of fellow engineers through complex deliveries</li><li>A history of taking projects through the entire software development lifecycle from inception to delivery as a technical leader</li><li>A passion for documenting how systems work</li></ul>BIG PLUS IF YOU HAVE:<ul><li>Preferably a BS or MS degree in computer science, computer engineering, or other technical discipline</li><li>10+ years of software development experience especially in a leadership capacity</li><li>History of leading teams maintaining systems at large scale</li><li>Ability to effectively interpret technical and business objectives and challenges and articulate solutions</li><li>Willingness to learn new technologies and use them to their optimal potential</li></ul>Every member of our team must be able to demonstrate the following technical, functional, leadership and business core competencies, including:<ul><li>Agile Practices</li><li>Programming Languages and Frameworks</li><li>Business Analysis</li><li>Analytical Thinking</li><li>Business Product Knowledge&nbsp;</li></ul><ul><li>SQL Performance tuning</li><li>Microservice architectures</li><li>AWS - EC2 / RDS / S3 / SQS</li><li>Kafka / Celery / Flask / Django / Supervisord / MongoDB</li><li>Dev-ops experience</li><li>Jira&nbsp;or other project management tool</li><li>Payment systems experience</li><li>Websockets experience</li><li>You enjoy at least one of the following things: shishito peppers, uni, or creme anglaise</li></ul>Salary Range: $144,250.00 to $256,250.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Depending on factors such as business unit requirements, the nature of the position, cost and applicable laws, American Express may provide visa sponsorship for certain positions.

Director - Software Engineering - Global Dining

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?The @Work suite of products helps our clients and servicing group manage Corporate Card programs more efficiently online. From performing everyday administrative tasks and account maintenance, to accessing reports and utilizing reconciliation solutions, @Work enables fast, efficient and effective program management resulting in time and cost savings for our clients.In this role, you will oversee all technical aspects of our autherization layer that powers not only the global @Work application but also over 70+ mission critical servicing applications.&nbsp; The successful candidate will focus on implementing our Point of Arrival (POA) autherization layer and delivery of features and enhancements for the entire global registration portfolio.Minimum Qualifications:<ul><li>6+ years of software development experience in a professional environment and/or comparable experience such as:<ul><li>Wide breadth of engineering experience.</li><li>Proven experience leading improvement on teams&nbsp;</li><li>Hands-on expertise with&nbsp;application design, software development, and automated testing.</li><li>Experience with distributed (multi-tiered) systems, algorithms, and relational databases.</li><li>Bachelor’s degree in computer science, computer science engineering, or related experience&nbsp;required; advanced degree&nbsp;preferred.</li></ul></li><li>Extensive testing experience with advocation for developers testing to build quality in</li><li>Experience with and advocation for modern engineering practices like: TDD, BDD, ATDD, Trunk Based Development, Domain Driven Design, Evolutionary Design, and Continuous Delivery</li><li>Understanding of authorizations domain and industry standards (e.g., OAuth2, OpenID Connect, SAML).</li><li>React: 3+ years.</li><li>Java: 3+&nbsp;years.</li><li>SQL, ETL, Data experience&nbsp;2+ years.</li></ul>Preferred Qualifications:<ul><li>Proven experience leading and mentoring engineering teams, including setting technical direction and driving execution across multiple initiatives.</li><li>Expertise in designing and developing distributed systems with a focus on performance, scalability, and security.</li><li>Experience in implementing authentication and authorization flows within enterprise-scale applications.</li><li>RDBMs experience</li><li>Strong collaboration and communication skills, with experience engaging cross-functional teams including product, design, and infosec.</li></ul>Salary Range: $123,000.00 to $215,250.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Senior Software Engineer - Global Commercial Services Technology

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?Description of Role Need:This position will be responsible for the review of managing Mergers, Acquisition and Divestitures for American Express as per applicable Policies &amp; Addendums within defined SLA.<ul><li>Lead PMO for GSM in coordination with various stakeholders to comply with applicable policies / procedures and ensure risks are mitigated timely and effectively</li><li>Lead due diligence of potential Mergers, acquisitions or divestitures</li><li>Lead efficient change management strategy during cutover for GSM</li><li>Act as GSM SPOC for enterprise PMO and other stakeholders for M&amp;A’s</li><li>Ensure timeline integration / divestiture and Lead reporting on status</li></ul>Key Responsibilities:<ul><li>Define the approach to efficiently identify and mitigate Risk related to GSM (Third-Party management, Payment products and Travel &amp; Expense procedures)</li><li>Define clear roles and responsibilities for all the stakeholders involved in Mergers, Acquisitions &amp; Divestitures (M&amp;A) Third-Party Management and integration</li><li>Perform and coordinate Due Diligence of target to understand Third Party (supplier) landscape and determine areas of risk and focus to mitigate the risks</li><li>Ensure cross-functional alignment for Strategy and Procedures to efficiently manage Third-Party Onboarding, Payments &amp; integrations as per applicable policies and enterprise strategy for business</li><li>Define timelines, key deliverables, and align with associated owners for each M&amp;A phase</li><li>Define procedures that ensure business continuity of acquisition and efficient change management in terms of suppliers.</li><li>Assess completeness of data and identify issues, i.e.&nbsp; suppliers listed as critical even though supplier is replaceable or service categories with incomplete information, etc.</li><li>Partner with PMO to define diligence approach, integration planning, and overall progress</li><li>Effectively manage E2E project for integration within defined timelines as per policy &amp; procedures in coordination with appropriate stakeholders</li><li>Effective reporting in terms of status of integration</li></ul>Qualifications:<ul><li>Strong analytical and project management skills with the ability to manage multiple tasks and priorities</li><li>Ability to build relationships and influence colleagues at all levels of the organization</li><li>Exceptional verbal and written communication skills</li><li>Proven ability to effectively interface with stakeholders, and senior leadership across the Enterprise</li><li>Demonstrated ability to make decisions independently, work well under pressure, meet deadlines, and adapt easily to frequent change</li><li>Familiar with governance frameworks and processes for Procurement &amp; Payment Operations, Third-Party Risk, and Contracting</li><li>Prior experience in roles involving due diligence of third parties</li><li>Background / past experience with Mergers and Acquisitions frameworks would be preferred</li><li>Professional certifications such as or related credentials are a plus</li><li>Degree in Finance, Business, Accounting or related field</li><li>Experience with Project Management of large scale and stakeholders and Certification in project management would be an added advantage</li></ul>Salary Range: $103,750.00 to $174,750.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Project Manager - Global Supply Management

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.American Express Global Commercial Services (GCS) is the leading payments provider for businesses and corporations of all sizes, with small business being the largest customer segment. The Global Commercial Services Marketing team (GCSM) is responsible for making business membership essential by creating and delivering world class marketing for our differentiated products and services that drives demand and inspires engaged card members across the customer lifecycle. GCSM markets a breadth of products across charge, lending, co-brand, and corporate cards. It is also offers a range of small business banking and B2B solutions.The Director of Change Enablement and Adoption will lead GCS Marketing’s change journey as we transition to the future-state marketing execution model, powered by Project Flywheel. This leader will design and execute strategies that enable GCS marketers to adopt new processes, tools, and capabilities with confidence, ensuring the organization is fully prepared to deliver best-in-class marketing execution in partnership with the broader enterprise.Project Flywheel is the enterprise-wide initiative reimagining how American Express plans, builds, and delivers marketing, uniting technology, operations, and people to create a more agile and efficient ecosystem. As GCS Marketing embraces this transformation, this role will be critical in guiding teams through the change, building engagement, and embedding new ways of working.&nbsp;Key Responsibilities:<ul><li>Lead GCS through the Flywheel journey: Build and implement the strategy for change management, adoption, and sustained engagement across GCS Marketing.</li><li>Champion readiness and enablement: Identify potential adoption risks and create structured programs, training, and communications that make change accessible and actionable.</li><li>Foster communication and alignment: Act as the conduit between GCS Marketing, Strategic Capabilities, and peer functions (including U.S. Consumer Marketing) to maintain transparency and mutual learning throughout the rollout.</li><li>Activate learning at scale: Partner with Product and Marketing Operations to design and deliver engaging training and enablement programs that embed capability and consistency.</li><li>Measure, learn, and evolve: Track adoption, readiness, and satisfaction metrics to gauge progress, capture feedback, and continuously refine the change strategy.</li><li>Lead a team of 5 direct reports.</li></ul>What We’re Looking for in You:<ul><li>Bold, proactive leadership: You take ownership, anticipate challenges, and drive results</li><li>Systems &amp; strategic thinker: You see the big picture, yet understand how data, platforms, and execution connect</li><li>Innovative problem solver: You thrive in complexity, challenge the status quo, and build solutions that scale</li><li>Agile &amp; adaptable: You navigate change effortlessly, leading teams through ambiguity with clarity and confidence</li><li>Exceptional communicator &amp; influencer: You bring stakeholders together, translating technical complexity into clear, actionable plans</li><li>Inspiring collaborator: You empower teams, fostering a culture of curiosity, ownership, and impact</li></ul>Minimum Qualifications:<ul><li>Proven experience leading organizational change within complex, matrixed environments.</li><li>Known as a connector and storyteller, able to communicate vision, simplify complexity, and influence across all levels.</li><li>Strong leadership presence with the ability to inspire confidence, collaboration, and accountability across functions.</li><li>Consistently demonstrates a disciplined approach to measurement and improvement.</li><li>Comfortable operating in dynamic, evolving contexts and skilled at turning ambiguity into clear action plans.</li><li>&nbsp;Bachelors Degree Required, experience with enterprise-level change management programs strongly preferred.</li></ul>Preferred Qualifications:<ul><li>Experience leading dynamic and high performing teams</li><li>Adobe experience platform or Salesforce Marketing Cloud platform experience</li></ul>Salary Range: $123,000.00 to $215,250.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions

Director, Change Enablement & Adoption

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.Amex Digital Labs is seeking a Senior Associate, Digital Product Management to support our Apple Pay product team. Labs drives innovation at American Express by originating, incubating, and managing products and platforms that are essential to our customers’ digital lives. We are a fast-paced global team that leverages emerging technologies to develop digital payment and financial services products, AI-powered customer service solutions, and engaging membership experiences. We value creativity, customer centricity, and experimentation and often collaborate with top technology companies and strategic partners to bring the next generation of products to market.This Senior Associate will define product features, shape the customer experience, articulate requirements, lead customer testing, and be responsible for ongoing product performance. They will also own and evolve the analytics backlog across all Digital Wallets partners (including Apple Pay, Google Pay, Samsung Pay, and others). They will represent the product with internal and external stakeholders and will work closely with a team of engineers to deliver features that drive meaningful customer outcomes.How will you make an impact in this role?<ul><li>Deliver Apple Pay features from concept to launch, maintaining a clear, prioritized backlog</li><li>Own, define, and oversee the delivery of the analytics roadmap across wallets: manage intake, define metrics, and prioritize work</li><li>Partner closely with a team of engineers for product delivery, defining clear user stories and acceptance criteria</li><li>Work cross functionally with business development, internal colleagues, and external partners, advocating to create the best outcomes</li><li>Identify industry trends, leverage data, and draw insights from customer feedback to continuously improve the product</li></ul>Minimum Qualifications:<ul><li>2+ years of Digital Product experience</li><li>Highly organized self-starter with strong ownership mentality and track record of delivering strong business outcomes&nbsp;</li><li>Proven partner to engineering and comfortable discussing technical trade-offs; known as a business person who can talk tech</li><li>Customer-centric communicator who can clearly articulate product value and functionality</li><li>Excellent written and verbal communicator with the ability to engage, influence, and inspire partners to drive teamwork and deliver results</li><li>Detailed-oriented problem solver with a strong bias for action to diagnose, prioritize, and resolve issues</li><li>Data fluent collaborator, turning findings into actionable insights and decisions</li><li>Relentlessly curious to know how things work and not afraid to ask questions to understand systems end to end</li></ul>Salary Range: $89,250.00 to $150,250.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

123 Full Time Jobs in Jersey City, NJ, USA