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You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.As marketers at one of the most iconic brands in the world, we play a major role in building authentic relationships with customers who impact life and business around the world. Here, creativity and inspired storytelling combine with powerful data-based marketing and hyper-personalized digital communication to create a genuine human connection that drives business results. As a part of our diverse community of marketers, you can have a breadth of different marketing experiences and do virtually anything from connecting small businesses to new customers to uncovering insights that inspire the future of payments. Create a dynamic career while doing work that matters for people and businesses everywhere.Find your place in marketing on #TeamAmex.How will you make an impact in this role?American Express Global Commercial Services (GCS) offers powerful backing and support that helps companies of all sizes gain financial savings, control and efficiency. We provide a suite of payment and lending products, solutions for travel and everyday business spending, cross border payments, global currency solutions, and business financing. The Global Commercial Services Marketing team is responsible for creating an end-to-end global marketing strategy for our prospect &amp; customer segments around the world.The Global and US Large Enterprises (G&amp;L) Marketing vision is to deliver essential value to Customers and Field colleagues through best-in-class Lifecycle marketing. The Sr Analyst, Global Lifecycle Corporate Marketing will contribute to the G&amp;L marketing vision by implementing multichannel communications and campaigns for both target audiences of Program Administrators (PAs) as well as Card members in the segment. PAs are defined as employees who play the integral role of managing their client’s Corporate Program. Cardmembers are defined as have an American Express Green, Gold or Platinum Card.&nbsp; We aim to educate this audiences and showcase our latest digital tools and resources to equip them to perform their role successfully. We ultimately want to leverage these channels to inspire, educate and build meaningful, deep and loyal relationships.The Sr Analyst will support a Senior manager, helping to assess the current experience, identify areas for improvement, and implement change through marketing execution and operations. This person will join a dynamic and cross functional team, collaborating closely with partners across the Enterprise to support a critical and strategic priority for the company – driving engagement via clear, consistent, and compelling messaging to both PAs and Corporate Card Members (CMs) to American Express’ largest clients in the Global &amp; Large segment.Key Responsibilities:&nbsp;<ul><li>Help to develop and execute best-in-class 360-degree surround sound marketing plan to drive Program Administrator and Card member engagement</li><li>Manage end to end “execution” of Marketing campaigns (from submission to final approval) to launch marketing campaigns with flawless accuracy and on time</li><li>Analyze data to identify opportunity areas and deliver recommendations</li><li>Provide regular campaign status reports to Marketing Managers with actionable recommendations.&nbsp;</li><li>Maintain relationships with external agencies from creative development to flawless execution</li><li>Act as primary point of contact with our Compliance and Legal partners as needed to drive adherence to all applicable rules and regulations</li><li>Partner closely with Customer and Product Marketing Analysts and Channel Managers to understand overall Marketing &amp; Channel strategies and capabilities, and the strategic rationale and aspirations for specific Marketing campaigns</li><li>Manage Ad Hoc Projects</li></ul>Minimum Qualifications:<ul><li>Superior project management skills with ability to manage multiple priorities and initiatives</li><li>Outstanding PowerPoint and Excel skills with a proficiency in reporting</li><li>Strong analytical skills with the ability to draw insights and drive strategy</li><li>Superior written and verbal communication skills with attention to detail</li><li>Detail-oriented with a strong process mindset</li><li>Strong track record of driving results, analyzing data, reporting and trends. (i.e. KPIs tracking, scorecards)</li><li>A passion for creating engaging customer experiences to support our brand</li><li>Self-starter who can thrive in a rapidly changing, dynamic environment</li></ul>Salary Range: $55,000.00 to $105,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

American Express

Sr Analyst-Customer Lifecycle Marketing

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.Global Merchant Services (GMS) Marketing is dedicated to bringing buyers and sellers together and transforming how American Express is welcomed. GMS Marketing is responsible for partnering with GMS markets to drive profitable growth, accelerate Merchant acceptance and enhance the value of acceptance to Merchants and Card Members at scale. We focus on enhancing our relationships with millions of Merchants of all shapes and sizes, and our geographic purview includes many commerce hubs across the globe.This position provides an opportunity to be at the center of one of the highest priorities for American Express and Global Merchant Services: driving Vibrant Acceptance by growing the number of merchants that actively accept American Express and ensuring they feel the value in acceptance every day.This position sits on the U.S. Merchant Marketing team and is responsible for developing loyalty and product go-to-market strategies that target small, regional, national, and global merchants. &nbsp;We do this through multi-channel marketing strategies and through partnership with client managers in the field. This individual will own the U.S. Merchant Paid Media as well as a dedicated Email program. &nbsp;This role requires close collaboration and influencing with critical partners across the Amex Enterprise within Marketing, Client Management, Analytics and Marketing Operations, as well as several teams within the US Merchant Marketing organization. The ideal candidate must be able to operate in white space, creating impactful go-to-market strategies that showcase American Express value, drive growth, and increase engagement. ResponsibilitiesResponsible for contacting clients with overdue accounts to secure the settlement of the account. Also they do preventive work to avoid future overdues with accounts that have a high exposure.<ul><li>Own the end-to-end Merchant Paid Media strategy and execution across always-on Media &amp; Enterprise-Wide Heat Moments, including ATL channels such as Programmatic, Search, and Social. &nbsp;Lead media creative development ensuring creative is communicating the value of American Express acceptance</li><li>Lead external media agency, working with a variety of agency stakeholders to lead media briefing, tactical plan development, media buying and planning, measurement, and finance</li><li>Partner with Analytics team to define media segmentation and targeting, and measure performance to optimize &amp; evolve media strategies </li><li>Develop best-in-class, data-driven marketing strategies and communications across owned channels to engage merchants and drive ongoing acceptance across the merchant lifecycle</li><li>Partner with product teams to develop the strategy &amp; execution plans for owned channel communications across the merchant lifecycle</li></ul>Qualifications<ul><li>5-7 years Media Agency experience or experience managing paid media and marketing channels required </li><li>Digital media experience with a strong track record of defining success, including outlining KPIs and optimization levers required </li><li>Strong strategic and thought leadership skills with a passion for innovation and bringing fresh ideas to the table</li><li>Strong project management skills, with the ability to independently move multiple projects forward in parallel</li><li>Proven analytical and strategic thinking skills as it relates to content development with the ability to leverage data to tell a compelling story.Strong attention to detail</li><li>Strong creative point of view; ability to clearly articulate creative feedback that ties to brand guidelines and business goals</li><li>Excellent partnership skills with the ability to collaborate across teams and functions</li><li>Strong written and verbal communications skills, with the ability to translate complex strategies &amp; results into clear content and presentations.Executive presence and the ability to communicate effectively at all levels of management</li><li>Comfort in white space, with proven ability to build actionable plans that drive learning &amp; results</li></ul>Salary Range: $80,000.00 to $155,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Senior Manager-Marketing

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.How will you make an impact in this role?The U.S. Consumer Services Team is responsible for our suite of consumer products, services, and experiences in the U.S., including our premium, cobrand, cash back, and lending portfolios, Membership Rewards, Global Travel &amp; Lifestyle Services, the Centurion Lounge network, our Global Dining and Resy businesses, U.S. Consumer Banking, and best-in-class marketing programs across customer, prospect, and partner channels. The USCS team is focused on making membership an indisputable competitive advantage and helping each other become better leaders every day.The U.S. Consumer Marketing team (USCM) is part of the US Consumer Services Group and is responsible for making membership essential by creating and delivering world class marketing for our differentiated products and services that drives demand and inspires engaged card members across the customer lifecycle. The Digital Customer Growth team, within the US Consumer Marketing Group, is responsible for driving incremental revenue and Card member engagement through customer-centric strategies across proven Spend &amp; Lend driving treatments in Amex proprietary Digital channelsThe Sr. Analyst, Customer Growth Marketing-MYCA Spend will support the strategy and marketing execution of Cobrand spend treatments for our existing US Customer base across site and mobile. This individual will be focused on driving acquisition and revenue growth by developingcustomer-first strategies for personalized digital messaging. They will develop creative, conduct test and learn initiatives, analyze marketing performance to guide forecasting and strategy, and help to optimize the user experience and customer journey. This role will work closely with cross-functional colleagues in Marketing, MarTech, Compliance, and Analytics to deliver incremental value for our Card Members and for the business. The ideal candidate is a customer-centric marketer who is motivated by driving measurable results for the business, challenging the status quo, and collaborating with partners across the organization. The role requires a willingness to problem-solve with enterprise MarTech systems,leverage both analytical and creative skillsets, and balance competing priorities in a fast-paced, results-oriented environment.Core responsibilities include:<ul><li>Own end to end strategy and executionofMYCAweband mobile campaigns for Cobrand Spend treatments (Upgrade, Cross-Sell, and Supp), including creative development, placement strategy, and test design,with a laser focus on achieving or beating forecasted results.</li><li>Work as marketing lead alongside an agile marketing scrum team to efficientlyconceptualize, develop, analyze, and iterate on various A/B tests</li><li>Partner with analytics teams to understand channel performance, translate data into insights, andoptimize accordingly</li><li>Support the development of accurate and detailedchannel forecasts for Cobrand treatmentsand write thoughtful monthly reporting/commentary</li><li>Manage partnership with customer and cobrand counterparts to ensure alignment and consistency across all channels</li></ul>Minimum Qualifications<ul><li>Bachelor’s degree or equivalent work experience</li><li>1-2 years of relevant experience in a marketing, analytics, or communications-based role</li></ul>Preferred Qualifications<ul><li>Solution-oriented mindset with ability to troubleshoot and problem solve issues across various MarTechsystems &amp; teams</li><li>Robust analytical skill set with the ability to identify trends in data and translate them into insights</li><li>Clear communicator who canarticulate treatment performance to peers and leadership in both written and verbal channels</li><li>Strong organizational skills and high attention to detail in a fast-paced, performance-driven environment</li><li>Team player with a positive attitude and strong relationship management skills, including the ability to influence cross-functionalstakeholders</li><li>Curious attitude with a will to learn and connect the dots between their work and the larger enterprise strategy</li></ul>Salary Range: $55,000.00 to $105,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors. Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for this position. We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

Sr Analyst, Customer Growth Marketing-MYCA Spend

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.How will you make an impact in this role?The US Consumer Marketing team (USCM) is part of the US Consumer Services Group and is responsible for making membership essential by creating and delivering world class marketing for our differentiated products and services that drives demand and inspires engaged card members across the customer lifecycle.The US Membership Engagement teams sits nestled within US Customer Loyalty Marketing (USCLM) as a critical and foundational arm to deliver marketing on behalf of the enterprise to win the hearts, minds and wallets of our customers and deliver on the brand promise. As the Member Services Team, we bring membership to life for our customers with a focus on dining, travel and entertainment lifestyle verticals. We are passionate about delivering value that our Members love and need at the right moments.As the Senior Analyst for Dining Member Services, you will work closely with a Senior Manager to build new and scale existing series of marketing journeys aimed at dramatically moving the needle on customer engagement with AXP’s Dining/RESY benefitsand value. You will lead and support the execution of marketing campaigns (primarily in email and digital channels) as required to hit our engagement goals, ideate on new ways to bring to life our dining value, influence across teams to meet goals and work to ensure a consistent and compelling customer message across the dining journey. Moreover, you will be responsible for leading out on reporting efforts – sharing results, gleaning insights and using these to improve the efficacy of our marketing.This role is ideal for a customer-centric marketer who is driven to help deliver breakthrough campaigns that set a new standard for personalized marketing and driving results. As the Sr. Analyst in this role, you will collaborate with partners across the organization, including teams from Resy, Global Premium Products, Global Advertising &amp; Brand Management, Marketing Enablement and more. This role is for someone who brings a passion for dining, customer experience, strong organizational skills, attention to detail, flawless execution and a growth mindset to their work.Responsibilities:<ul><li>Support in the development and delivery of the dining roadmap and strategy</li><li>Manage end-to-end campaign execution and project management for new and existing customer-first marketing journeys for Dining/RESY, ensuring an integrated experience that drives benefit awareness and usage within targeted populations across channels</li><li>Execute marketing, ensuring a flawless and compliant customer experience – with a particular focus on email, digital channels and direct mail</li><li>Lead creative development by partnering with creative agencies to ideate breakthrough campaigns, manage creative approval process with MET partners, ensure accurate set up for successful deployment.</li><li>Own reporting processes – manage scorecard commentary, track and socialize campaign results, deliver insights and findings to improve evolving curriculum</li><li>Steer cross-functional team meetings to share updates, learnings, and marketing opportunities across key stakeholders</li><li>Collaborate closely with key team members across US Consumer Marketing Services, RESY, and Enterprise Marketing Platforms + Solutions</li><li>Maintain Resy Marketing Toolkit working with Resy, Premium Product, and GTM teams to ensure timely updates during product/benefit launches and refreshes</li></ul>Minimum Qualifications<ul><li>At least 2-3 years of marketing experience; experience with or strong interest in digital marketing (email) preferred</li><li>Highly motivated individual with a positive, can-do attitude and adaptability to change.</li><li>Creative thinker with a customer-first mindset.</li><li>Intellectually curious with a passion for dining and a drive to challenge the status quo.</li><li>Meticulous attention to detail to ensure seamless project delivery.</li><li>Self-starter with a proven ability to work independently and navigate ambiguity.</li><li>Strong problem-solving skills with a solutions-oriented approach.</li><li>Ability to manage multiple projects simultaneously, prioritize effectively, and operate autonomously.</li><li>Excellent verbal and written communication skills.</li><li>Skilled at building strong relationships and influencing internal partners.</li><li>Comfortable with deck building in PowerPoint, with an eye for design and storytelling.</li><li>Eager to learn and contribute to a high-profile, results-driven, and fun team.</li></ul>Salary Range: $55,000.00 to $105,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors. Employment eligibility to work with American Express in the U.S. is required as the company will not pursue&nbsp; visa sponsorship for these positions. We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

Sr Analyst - Dining Member Services Marketing

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.The U.S. Consumer Services Team is responsible for our suite of consumer products, services, and experiences in the U.S., including our premium, cobrand, cash back, and lending portfolios, Membership Rewards, Global Travel &amp; Lifestyle Services, the Centurion Lounge network, our Global Dining and Resy businesses, U.S. Consumer Banking, and best-in-class marketing programs across customer, prospect, and partner channels. The USCS team is focused on making membership an indisputable competitive advantage and helping each other become better leaders every day. The U.S. Consumer Marketing team (USCM) is part of the US Consumer Services Group and is responsible for making membership essential by creating and delivering world class marketing for our differentiated products and services that drives demand and inspires engaged card members across the customer lifecycle. The Prospect, Partner, &amp; Customer Growth team within the US Consumer Marketing Group is responsible for delivering best-in-class marketing through digital and direct channels to drive conversion of qualified applicants in the competitive landscape. The&nbsp;Senior Analyst of Paid Search&nbsp;will help manage the channel management &amp; growth of our Paid Search ecosystem across USCM and will project manage high priority projects associated with growth of the channel. This is a great opportunity for candidates who want to strengthen their digital marketing skills. It provides a chance to be at the forefront of digital growth &amp; innovation, working with a collaborative team and building strong partnerships.How will you make an impact in this role?<ul><li>Key Responsibilities<ul><li>Support the development of Paid Search channel strategies that directly connect to Enterprise priorities</li><li>Innovate and execute the end-to-end paid search journey through creating a test and learn curriculum </li><li>Work with key partners to identify areas of growth, expansion and technical needs </li><li>Serve as a PMO for the channel, and project manage a variety of high priority projects</li><li>Drive control management and work with key legal partners to ensure compliance </li><li>Maintain relationships with key partners, including legal and compliance, analytics, and Search platform partners</li><li>Leverage data and reporting to monitor and report on campaign performance. </li><li>Lead with an external perspective by both staying ahead of industry trends and technologies, as well as maintaining relationships with digital marketing teams across Amex, finding opportunities for collaboration.</li></ul>Qualifications<ul><li>2+ years of marketing experience </li><li>Passionate marketer with demonstrated understanding of digital marketing</li><li>Strong cross-functional collaborator, with an ability to navigate the organization and processes independently</li><li>Strategic thought starter who can deliver work with consistence, independence, and excitement</li><li>Have a “can do” attitude towards problem solving and demonstrated ability to work well with new opportunities</li><li>Strong project management and organizational skills including attention to detail, handling multiple priorities, managing timelines, driving flawless execution</li><li>Expert ability to build and manage relationships across multiple work streams to deliver results</li><li>Superior verbal, written, presentation, and interpersonal communication skills</li><li>Meticulous attention to detail</li><li>Bachelor's Degree Preferred</li></ul></li></ul>Salary Range: $55,000.00 to $105,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.&nbsp;We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for this position.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

Sr Analyst - Paid Search Marketing

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our&nbsp;company values&nbsp;and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.The American Express Corporate Affairs &amp; Communications (CA&amp;C) team is a strategic function that works to enhance and protect the continued strength of the American Express brand through public relations, social media and content, colleague communications and corporate sustainability (CS) initiatives.How will you make an impact in this role? <ul><li>Lead all department-wide Standard Operating Procedures (SOPs) and ensure they are reviewed along with the applicable Process Risk Self Assessments (PRSA) refresh. This includes operational procedures as well as any applicable Compliance/Privacy, Accessibility, etc. procedures.</li><li>Maintain an inventory of all SOPs and ensure all colleagues have appropriate access to them.</li><li>Collaborate with the CA&amp;C Process Management team to ensure all documentation has been accurately reflected in the applicable PRSA and that appropriate controls are established and tested periodically.</li><li>Assist with monitoring and management of the governance approval mailbox for CA&amp;C.</li><li>Serve as Business Impact Analysis (BIA) Lead and Annual Certification Owner for CA&amp;C.</li></ul>Minimum Qualifications<ul><li>At least 1 year of experience in Risk Management and/or Governance</li><li>Strong understanding of Operational Risk Management</li><li>Proven success at developing and driving strategies that better identify, communicate, and handle risk.</li><li>Strong problem-solving skills; ability to see the big picture with attention given to critical details</li><li>Strong relationship, teamwork, and presentation skills with ability to interact and influence leaders across all levels and teams in a matrixed organization</li><li>Self-confident with a strong sense of integrity and the ability and willingness to challenge and be challenged</li><li>Ability to communicate key risks to colleagues, business partners, and senior leaders</li><li>Bachelor’s degree or equivalent</li></ul>Preferred Qualifications<ul><li>Willingness and ability to understand the underpinning of procedures and processes and resolve root causes of issues</li><li>Technical Writing experience </li><li>Demonstrated ability to successfully lead multiple priorities under pressure</li><li>Strong eye for business and demonstrated thought leadership</li><li>Proven ability to adjust quickly to shifting priorities and provide clarity in ambiguous situations</li><li>MBA or advanced degree</li></ul>Salary Range: $55,000.00 to $105,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue&nbsp; visa sponsorship for these positions.

Risk Analyst – Corporate Affairs & Communications

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.The U.S. Consumer Marketing team (USCM) is part of the US Consumer Services Group and is responsible for making membership essential by creating and delivering world class marketing for our differentiated products and services that drives demand and inspires engaged members across the customer lifecycle.How will you make an impact in this role?The Senior Analyst, Hilton Cobrand Acquisition Marketing, will support the acquisition marketing for Hilton cobrand Digital channels including Site, Mobile App, Paid Search, and Paid Media (Display, Social). This individual will oversee creative and copy direction, campaign execution, and ongoing performance management, in addition to supporting a robust test and learn agenda within the channel.&nbsp;This role requires an individual with analytical acumen, solid relationship &amp; partner management skills, and a solution-oriented mentality. This individual must be able to manage complex projects and have a strong desire to partner internally and externally to drive results. Job Responsibilities:<ul><li>Execute strategy for Hilton Consumer cobrand acquisition across digital channels in close partnership with Hilton.</li><li>Oversee campaign management activities including execution and escalations</li><li>Continuously understand marketing results and pull insights from data to inform strategy; share results and key insights with stakeholders and leadership</li><li>Support the development of the channel forecast, monthly reporting/commentary, and monthly re-forecasting process</li><li>Support ongoing development, execution, and reporting across a robust test and learn agenda for marketing placement, landing page, and application page optimization and capabilities&nbsp;</li><li>Proactively identify opportunities for growth in close partnership with internal and external stakeholders</li><li>Build strong, collaborative relationships with key cross-functional partners such as: Hilton, Product, Legal, Compliance, Risk, Finance, Capabilities and Marketing Channel Partners</li></ul>Minimum Qualifications<ul><li>2+ years of professional marketing experience; acquisition marketing and/or external partnership marketing experience a plus</li><li>Self-motivated, enthusiastic and creative with a demonstrated ability to get results under tight timelines and in particular handle multiple tasks concurrently</li><li>Strong relationship building and partner management experience. You are a person who proactively collaborates, seeks input and understands others’ goals</li><li>Fast learner who thrives in a dynamic, fast-paced and ever-changing environment with the ability to deliver innovative ideas</li><li>Analytical thinker with solution-based mindset and ability to leverage data to inform decision-making</li><li>Clear and articulate communicator with the ability to influence and negotiate successfully with both internal and external partners</li><li>A “can do” positive attitude and willingness to pivot in the face of change quickly</li><li>BA/BS Required</li></ul>Salary Range: $55,000.00 to $105,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors. Employment eligibility to work with American Express in the U.S. is required as the company will not pursue&nbsp; visa sponsorship for this position. We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

Senior Analyst, Hilton Cobrand Digital Acquisition Marketing

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let’s lead the way together.Global Commercial Services (GCS) is the leading payments provider for businesses and corporations of all sizes. The US Small Business segment is the largest GCS customer segment with tremendous growth momentum in our Card Lending strategies, which continues to be a key area of investment and focus for our company. Card Lending offers our card members more cashflow flexibility, helping us achieve the enterprise goal of winning our customer’s share of wallet.The GCS Small Business Marketing team strives to provide our customers with the world’s best customer experience every day to ensure that we are essential partners to our clients and win the full share of their business. Our team focuses on delivering customer-centric treatments to expand and deepen our relationship with existing Small Business Card Members.&nbsp;Job DescriptionAs a Senior Analyst on the Digital Customer Growth Marketing team, you will lead and support strategic projects for growing our Card X-Sell marketing. This person will be responsible for executing critical revenue programs across Lend X-Sell treatments. As a member of the DCGM team, you’ll have the opportunity to structure how we engage with our Small Business customers through their primary digital customer portal “Manage Your Customer Account – MYCA.” You’ll help develop and execute the go-to-market strategy for the content that these Small Business customers are served within the MYCA channel, with an eye towards driving enrollments and lend revenue for the business. We are focused on fueling Small Business Customer growth by offering more timely, relevant, and personalized content. The individual in this role will help in our ability to further scale these initiatives.Key Responsibilities<ul><li>Collaborate closely with Product, Compliance, Tech, and other key go-to-market partners to deliver projects while remaining compliant, scale existing treatments, and understand key drivers of results.&nbsp;</li><li>Lead creative development with external creative agency and collaborate with cross-functional partners and colleagues across the enterprise to flawlessly execute campaigns for the MYCA digital channel</li><li>Manage a robust Test &amp; Learn agenda by developing testing roadmap with leader, owning implementation strategies, and organizing/tracking results</li><li>Continually optimize your programs to drive results; forecast and develop key product insights to enable decision-making</li><li>Accelerate our execution practices with an eye towards process improvement</li><li>Leverage data and customer insights to drive channel effectiveness and improve marketing treatments</li><li>Analyze monthly results for your programs, sharing out reports and key drivers with cross-functional team members and leadership</li></ul>Minimum Qualifications<ul><li>Bachelor’s degree with an interest in marketing</li><li>1 – 3 years of professional experience (marketing experience preferred)</li><li>Exceptional project management: A master in campaign execution with the ability to influence partners.</li><li>Robust analytical skills: Has the ability to draw insights and drive strategy; proficient in Excel and PowerPoint</li><li>Strong attention to detail and organizational capabilities</li><li>Ability to multi-task, operate autonomously, prioritize effectively, and meet aggressive deadlines</li><li>Creative thinker with a strong customer focus who is comfortable with ambiguity and evolving strategies in an ever-changing environment</li><li>Excellent analytic and communication skills</li><li>Ability to collaborate and influence across teams</li><li>Sense of humor and passion for continued learning</li></ul>Salary Range: $55,000.00 to $105,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

Analyst-Digital Customer Acquisition Marketing

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our&nbsp;company values&nbsp;and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.The U.S. Consumer Services Team is responsible for our suite of consumer products, services, and experiences in the U.S., including our premium, cobrand, cash back, and lending portfolios, Membership Rewards, Global Travel &amp; Lifestyle Services, the Centurion Lounge network, our Global Dining and Resy businesses, and best-in-class marketing programs across customer, prospect, and partner channels. The USCS team is focused on making membership an indisputable competitive advantage and helping each other become better leaders every day.The U.S. Consumer Marketing team (USCM) is part of the US Consumer Services Group and is responsible for making membership essential by creating and delivering world class marketing for our differentiated products and services that drives demand and inspires engaged card members across the customer lifecycle. Within USCM, the U.S. Customer Loyalty Marketing team grows share of Card Member hearts, minds, and wallets by activating, engaging, and recognizing our customers through innovative, customer-centric marketing that makes membership matter. The marketing the Loyalty team delivers, educates, and excites our Card Members about their products, benefits, services, and experiences, delivering against share-driving goals for US Consumer on behalf of the Blue Box.How will you make an impact in this role?The&nbsp;Senior Analyst- Marketing, Post Approval &amp; Card Activation Experiences role will lead marketing strategies to deliver impactful onboarding experiences in digital channels. They will lead multiple onboarding efforts across Web and Mobile App generating spend/lend habits from Day 1 -- this includes supporting card members through key account set up steps &amp; successful card activation, while ensuring smooth management of the channel. They will also lead the strategic vision for our Instant Card Number customer journeys, fostering profitable spend behaviors and digital habits immediately after customers are approved for a card.The Senior Analyst should have a passion for best-in-class customer experiences &amp; digital marketing, have deep project management experience, and is skilled in creating connections with key partners including Product &amp; Design, Legal/Compliance, Product Management, Marketing Center of Excellences &amp; the larger US Consumer Marketing organization.Job Responsibilities:<ul><li>Leads day to-day channel management for: 1) Card Activation and Account Registration 2) Instant Card Number</li><li>Lead customizable onboarding initiatives across Web &amp; Mobile App to drive card and membership activation</li><li>Partner with cross-functional teams to develop and implement marketing solutions and capabilities for new and existing customers.</li><li>Lead daily / weekly meetings with core partners to ensure smooth delivery of campaigns</li><li>Collaborate with key tech and product teams to share standard processes, brainstorm new opportunities, and create joint ventures.</li><li>Analyze and track performance of onboarding experience and report out</li><li>Seek external inspiration to continuously drive innovation across the onboarding &amp; activation space to deliver outstanding customer experiences</li></ul>Minimum Qualifications<ul><li>2+ years of professional marketing experience</li><li>Outstanding project management skills with ability to prioritize multiple initiatives</li><li>Adaptable and able to understand and navigate through a broad range of business issues</li><li>Ability to influence, present and collaborate across teams, leaders, and business units</li><li>Proactive self‐starter who can remain fluid with evolving product needs.</li><li>Strong relationship builder who enjoys collaboration with cross‐functional partners.</li><li>Excellent verbal, written, and presentation skills with attention to detail and ability to relay messaging through data and insights.</li><li>Looks forward to joining a fun, highly dynamic team, committed to developing talent and leadership.</li></ul>Preferred Qualifications<ul><li>Bachelor’s degree</li><li>Experience with digital channels is highly preferred</li><li>Self‐starter who thrives in a dynamic, white-space environment</li><li>A passion for creating engaging customer experiences to support our customers</li></ul>Salary Range: $55,000.00 to $105,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue&nbsp; visa sponsorship for these positions.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

Senior Analyst- Marketing, Post Approval & Card Activation Experiences

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.The General Counsel’s Organization (GCO) at American Express is seeking a Director &amp; Counsel to support our Amex Offers marketing platform. The Amex Offers marketing program is Amex’s card-linked offers platform, delivering exciting offers to Amex Card Members and advertising opportunities to Amex accepting merchants. The successful candidate will support our dynamic Amex Offers ecosystem, including the rapid growth of a new merchant focused advertising program. This role requires advising business teams, drafting and negotiating complex commercial agreements with merchants, content suppliers, platform providers and other promotional partners, in addition to contributing to oversight of the program and review of sales practices, marketing collateral, and related materials.&nbsp;This role sits within the Global Merchant and Network Services (GMNS) GCO team. &nbsp;The GMNS business is a core business of American Express and fundamental to the operation of the American Express global payments network. GMNS builds and maintains relationships with merchants that choose to accept the American Express Card, simultaneously delivering differentiated products and services and driving revenue growth for merchants and American Express.&nbsp; Role &amp; ResponsibilitiesHere’s just some of what you’ll do in this role:<ul><li>Provide legal support, oversight and advisory support to the team that engages in sales and promotion of Amex Offers and related merchant-facing advertising initiatives</li><li>Draft, negotiate and advise on merchant-facing program terms, advertising and promotional contracts, including sponsorship agreements, content licensing agreements and other co-marketing initiatives</li><li>Support implementation and ongoing relationship needs of offers-related content sourcing and advertising platform deals on a global scale while coordinating with local counsel and other stakeholders&nbsp; </li><li>Advise the business team on data- and privacy-related issues in support of merchant-focused initiatives</li><li>Manage and uplift various marketing agreements and templates </li><li>Review and advise on training and sales materials for B2B advertising programs, including Amex Offers</li><li>Serve as a subject matter expert on merchant-facing aspects of Amex’s B2B marketing and advertising programs </li><li>Participate in a small team of seasoned attorneys, offering thought leadership for cross-subject matter issues and projects</li></ul>Minimum qualifications:<ul><li>Bachelor’s degree &amp; J.D.</li><li>Experience in advertising/marketing law, with knowledge of best practices in advertising/marketing/media buys</li><li>Interest in and passion to learn about the payments industry</li><li>Admitted to New York Bar or eligibility to do so</li><li>6+ years of relevant legal experience</li></ul>Preferred qualifications:<ul><li>Strong analytical and problem-solving skills</li><li>Knowledge of advertising laws, including FTC guidelines and UDAAP/UDAP principles</li><li>Demonstrated experience in gaining credibility, managing expectations, and developing strong working relationships with legal colleagues and clients</li><li>Ability to communicate complex issues clearly and persuasively, in both written and oral format</li><li>Experience with the payments or e-commerce industry or merchant acquiring</li><li>Strong leadership skills, growth mindset and strong customer focus</li></ul>Salary Range: $170,000.00 to $255,000.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

10 Marketing / Communications / PR Jobs in New York, NY, USA