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You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.How we serve our customers is constantly evolving and is a challenge we gladly accept. Whether you’re finding new ways to prevent identity fraud or enabling customers to start a new business, you can work with one of the most valuable data sets in the world to identify insights and actions that can have a meaningful impact on our customers and our business. And, with opportunities to learn from leaders who have defined the course of our industry, you can grow your career and define your own path. Find your place in risk and analytics on #TeamAmex.How will you make an impact in this role?Digital acquisition is one of Amex’s top priorities. Core to delivering on this priority are Commercial application and onboarding experiences that enable prospects and customers to apply for our commercial products with the least amount of effort, wherever and however they choose to apply. In addition to an enormous emphasis on users and usability, our team is responsible for growing new accounts acquired, billed business acquired, and accounts receivable by increasing application completion, conversion optimization, and flawlessly onboarding our approved customers. We are looking for a passionate, talented, and adaptable Senior Manager of Product Operations, Planning, and Controls who will bring rigor to the ideation, planning, and delivery process for the American Express US Commercial Application Experiences team. In this role, you will lead, develop and champion processes that will transform the way we manage product development and enhancements. Key to the success of this role is managing a tight program that increases our efficiency as we groom features to get them ready for development. You will also lead and coordinate the team’s risk and control response to proactive and reactive findings. Lastly, you will step in to project-manage large scale initiatives and create the proper documentation and forums that will keep stakeholders and impacted teams informed of progress, risks, and mitigation plans.Key Responsibilities:<ul><li>Manage and improve the ideation, intake, and prioritization processes for US Commercial Application Experiences</li><li>Drive collaboration, communication, and delivery among Product Managers, Engineers, Business Leads, Architects and the leadership team</li><li>Improve efficiency of planning and delivery by contributing to process and working practice improvements</li><li>Develop and maintain strong relationships with stakeholder teams (Product, Engineering, Marketing, Credit &amp; Fraud Risk, Analytics, among others) to maintain up-to-date product roadmaps</li><li>Monitor software development lifecycle (SDLC) tools like Rally, Confluence, Clarity, and Airtable, and ensure tickets are up to date</li><li>Extract, merge, and transform epic and feature tickets from different software development lifecycle (SDLC) tools and synthesize them into roadmaps and timelines for leadership team</li><li>Bring together teams to drive the timely remediation of Operational Risk Events (OREs) and Data Quality Issues</li><li>Strategize improvements to processes involving Process Risk Self-Assessment (PRSA), Risk and Control Self-Assessment (RCSA) and general Control Management</li><li>Analyze trends in issues and events to identify potential systemic risks or control weaknesses</li><li>Ensure peer and leadership buy-in of common processes and metrics</li><li>Create. present, and socialize presentations to peers and senior leaders that summarize the status, risks, mitigation plans and timeline views of major initiatives</li><li>Own product initiatives, as needed</li><li>Draft product requirements documentation (PRDs) for initiatives owned</li><li>Draft Process Risk Self-Assessment (PRSA), Risk and Control Self-Assessment (RCSA), and other controls, as needed</li><li>Assist the leadership team with special projects, as needed</li></ul>What we are looking for:<ul><li>Product Management experience in an Agile environment, working directly with scrum teams</li><li>Ability to drive clarity and outcomes in a highly matrixed organization with sometimes unclear roles and responsibilities</li><li>Hands-on fluency and speed with ticketing tools like Rally, Clarity, Airtable, and Jira</li><li>Highly organized and detail-oriented with a proven ability to manage multiple workstreams and solve complex problems</li><li>Excellent communication and collaboration skills. Able to simplify complex ideas, navigate cross-functional teams and build relationships, influence decisions, and deliver on shared objectives</li><li>Mastery in deck-writing, story-telling and managing projects</li><li>Demonstrated ability to analyze data and processes to identify creative solutions and drive incremental improvement</li><li>A good balance of technical knowledge and business acumen</li><li>Driven, curious and diligent problem solver with a willingness to learn, challenge the status quo and collaborate to make an impact</li><li>Experience in leading corrective actions and operational risk events, financial remediation, implementing long term fix and control enhancements (such as Process Risk Self-Assessment or Risk &amp; Control Self-Assessment)</li><li>Experience working in a regulated environment with an understanding of compliance, control, data governance and integrity processes is a plus</li><li>Experience with data analytics (SQL a plus)</li></ul>Salary Range: $90,000.00 to $165,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

American Express

Senior Manager-Digital Product Management; Operations, Planning, and Controls

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.How we serve our customers is constantly evolving and is a challenge we gladly accept. Whether you’re finding new ways to prevent identity fraud or enabling customers to start a new business, you can work with one of the most valuable data sets in the world to identify insights and actions that can have a meaningful impact on our customers and our business. And, with opportunities to learn from leaders who have defined the course of our industry, you can grow your career and define your own path. Find your place in risk and analytics on #TeamAmex.How will you make an impact in this role?The Research Operations Team plays a critical role in building the world’s best user experience. We equip teams with the people, processes, tools, systems, methodologies, and partnerships needed to consistently deliver exceptional design at scale.As an Associate Research Operations, you will enable colleagues to do their best work by encouraging collaboration, adopting best practices, and mitigating risk. You will support the team at large by working with, and learning from, more senior team members working across a broad range of product journeys and team programs.Key Responsibilities<ul><li>Documents project scope, timelines, and processes in partnership with colleagues</li><li>Communicates with cross-functional teams regularly, and ensures alignment on project goals and deliverables throughout the project lifecycle</li><li>Supports senior team members in the implementation, adoption, and refinement of process by contributing to artifact creation, training, and feedback gathering</li><li>Observes and learns the end-to-end user research lifecycle and identifies opportunities to improve ways of working and reduce risk</li><li>Participates or co-facilitates in working sessions with peers and partners</li><li>Manages and owns operations for our enterprise level evaluative research lab program supported by third-party partners&nbsp;</li><li>Enables control management, partner onboarding, and third-party lifecycle management processes required for conducting research via third party tools and vendors&nbsp;</li><li>Supports the operationalization of research processes, contributing and executing new approaches and optimizing our existing ways of working</li></ul>Qualifications<ul><li>You have at least 2 years experience in a role dedicated to managingUX projects and improving efficiencies, collaboration, and partnership</li><li>You have knowledge of how design, product, research, or engineering organizations work, or have partnered directly with&nbsp;those groups.</li><li>You have contributed to&nbsp;process adoption and helped improve ways of working with partners and peers.</li><li>You have experience working with external agencies and coordinating efforts for project delivery.</li><li>You are familiar with Jira, Confluence, Slack, Mural, and&nbsp;Airtable - or similar tools</li><li>You are a proactive, energetic communicator, with an impressive attention to detail in written communications (e.g., slack messages, emails, and research documents).</li><li>You approach work, your colleagues and life in general with curiosity, humility, and an openness to learning.</li></ul>Salary Range: $60,000.00 to $110,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

Associate-Design Operations; Research Operations

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.The core of our company is not just the products we offer, but the personal connections our customers have with our brand. You can create digital experiences–from payments to rewards to servicing–that keep us connected to our customers and serve them at every touchpoint. From digital servicing and lifestyle features to secure, frictionless payment options, you can make a meaningful difference in our customers’ lives and help set us apart in the industry. Find your place in digital product on #TeamAmex.Amex Digital Labs is responsible for catalyzing digital innovation at American Express by originating, incubating, and leading emerging products and partnerships that represent significant business building opportunities both in terms of driving revenue and customer impact. We strive to emphasize creativity, customer centricity, and innovation. Focus areas include crafting industry-leading digital payment &amp; commerce solutions, using our outstanding servicing network and lifestyle assets to build digital experiences, and defining new products and services based on emerging technologies and trends. The Product Operations team at Amex Digital Labs is responsible for evolving our product foundation to maximize enterprise value, excellence, and efficiency. We do this by driving enterprise stakeholder alignment and prioritization for Labs products,gathering and analyzing data to make business decisions, streamlining workflows and strengthening cross-team collaboration.We’relooking for a Product Operations Manager to join our team to support our product portfolio, drive a culture of product excellence, manage our product roadmap and lead process improvement and standardization efforts. This is an exciting opportunity for someone who ispassionate about streamlining and improving ways of working, as well as promoting best practices across different teams.How will you make an impact in this role?<ul><li>Support enterprise-wide annual and iterative planning processes to ensure Labs’ products are prioritized across the company; Partner with key stakeholders to align on product requirements, sizing, potential trade-offs, capacity, prioritization shifts, etc.&nbsp;</li></ul><ul><li>Define and implement thorough product documentation standards and processes, creating templates and governance mechanisms that enable self-service and reduce information silos.</li></ul><ul><li>Promote a culture of accurate and consistent product documentation across all product teams;Ensure teams are accountable for updating key documentation on an ongoing basis</li></ul><ul><li>Manage Labs’ product roadmap, using it as a tool for stakeholder socialization and to derive key insights that help drive product decisions</li></ul><ul><li>Identify and implement ways to strengthen the collaboration and communication between product and engineering, focusing on a one-team culture</li></ul><ul><li>Evaluate current business processes and lead initiatives that focus on optimizing current workflows and improving ways of working across all product teams&nbsp;</li></ul><ul><li>Support ad-hoc requests from broader team, such as managing partner invoices, ensuring external partners meet third-party requirements, proper prioritization of projects, etc.&nbsp;</li></ul>Minimum Qualifications:&nbsp;<ul><li>Minimum 3-5 years of experience in product development or product operations&nbsp;</li><li>Skilled at analyzing complex data and translating findings into clear, actionable insights with strong written and verbal communication to effectively influence decision-makers</li><li>Strong relationship management skills, with a focus on bringing others along&nbsp;</li><li>Ability to pivot and prioritize quickly, and support several projects simultaneously </li></ul>Preferred Qualifications:<ul><li>Proactive, solutions-oriented mindset and willing to roll up their sleeves and jump in&nbsp;</li></ul><ul><li>Has a passion for improving workflows and streamlining processes&nbsp;&nbsp;</li><li>Exudes positivity, requires minimal supervision, and has a strong work ethic&nbsp;</li><li>Experience in working with technical and product development teams is a plus&nbsp;</li></ul>Salary Range: $90,000.00 to $165,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.*Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Manager - Digital Product Operations

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.The Global Advertising and Brand Management (GABM) team is responsible for creating marketplace demand and driving commerce for American Express products and services through differentiated and innovative branding, marketing, and experiences. We have an ambitious goal: to be the most admired brand in the Fortune 500 and we aim to deliver on that by doing work that is both creative and effective. The&nbsp;Operations &amp; Research Enablement team&nbsp;sits within the Global Brand Strategy &amp; Insights (GBSI) team. We are responsible for providing governance, ensuring effective controls, and enabling a compliant, global market research process. We are seeking a Sr. Analyst, Operations who will be responsible for enhancing governance and ensuring oversight for GBSI marketing operations. This position will report into Manager, Operations.This role will be responsible for mapping and optimizing marketing processes, identifying and mitigating operational and reputational risks, and driving compliance with regulations. The ideal candidate will excel at guiding teams without direct authority, ensuring marketing initiatives comply with regulatory and brand safety standards while optimizing efficiency. &nbsp;Key Responsibilities:<ul><li>Lead Process Risk Self-Assessment (PRSA) documentation, controls and testing to mitigate operational, brand safety, and reputational risks within marketing processes</li><li>Manage annual Standard Operating Procedure (SOP) documentation &amp; updates</li><li>Understand and document the workflows of various marketing teams, creating detailed process maps and data flow diagrams to enhance operational clarity</li><li>Proactively identify opportunities to enhance documentation and controls, and develop risk mitigation strategies</li><li>Liaise with Control Management, GCO, Compliance, Privacy to ensure processes are designed and maintained to adhere to company policy and regulatory requirements</li><li>Partner with GABM Operations &amp; Enablement team to ensure processes and governance sync with central guidance</li></ul>Qualifications:<ul><li>2+ years of experience in marketing operations, audit, compliance, risk management, or a related field</li><li>Excellent project management, organizational skills, and communication skills with the ability to juggle multiple priorities in a fast-paced environment</li><li>Set the agenda and lead teams through complex privacy, compliance, and approval processes, ensuring alignment with legal and regulatory requirements</li><li>Strong problem-solving and analytical skills, with the ability to design and implement risk mitigation controls</li><li>Experience in process mapping, data flow diagramming, and risk assessment techniques</li><li>Experience with marketing technology, data governance, or regulatory compliance frameworks a plus</li><li>Understanding of privacy laws (GDPR, CCPA, etc.) and their implications on marketing workflows a plus.</li></ul>Salary Range: $55,000.00 to $105,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for this position. We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

Senior Analyst, Operations

AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve. So what do you say? Are you ready to be part of something big?The Express Service Technician performs vehicle maintenance as assigned in accordance with dealer and factory standards and builds Customer loyalty by developing trust and ensuring confidence in AutoNation as a care-giver for their vehicle safety and reliability.&nbsp; &nbsp;.Jaguar Land Rover New Rochelle has an&nbsp;immediate need&nbsp;for talented and highly technicians to provide our clients with efficient and quality resolution to all their service needs.&nbsp;We have more work customer pay work than we have skilled technicians.Our Entry-Level Automotive Technicians&nbsp;earn $20 per hour&nbsp;depending on years of experience and certifications. If you are not certified, there is no need to worry as we will not only help get you certified but will&nbsp;pay you to earn those certifications.Our state of the art facility and a new management team dedicated to associate growth and development make Jaguar Land Rover New Rochelle an associate destination. Our commitment to our technicians go beyond just the great earning potential. We provide a full benefits package that includes thefollowing:<ul><li>Paid Training Opportunities: Elevate your expertise with paid training, unlocking new levels of success and earning potential on our technician wage grid.</li><li>Generous PTO/Vacation Policy:&nbsp;Enjoy a comprehensive paid time off policy for a healthy work-life balance.</li><li>Defined Career Paths:&nbsp;Experience a workplace with structured career paths, offering clear milestones and opportunities for advancement.</li><li>Comprehensive Health Insurance Options:&nbsp;AutoNation prioritizes your well-being with robust health insurance options for you and your loved ones.</li><li>Drive a Strong Customer Pay Business:&nbsp;Join a team focused on driving a strong customer pay business where your expertise contributes to exceptional customer experiences.</li></ul>We are part of AutoNation which means that you have unlimited opportunities to grow your career. Apply now and be part of a dynamic team that's driving success on and off the road!<h2>What are the day-to-day responsibilities?</h2><ul><li>Performing vehicle maintenance work as outlined on repair order with efficiency and accuracy, in accordance with dealership and factory standards to drive Customer loyalty.</li><li>Communicating with Parts Department and Service Advisors regularly to effectively manage production and Customer communication.&nbsp;</li><li>Documenting work performed on each vehicle on the repair order.</li><li>Keeping abreast of factory technical bulletins and participating in factory-sponsored training classes as appropriate.</li><li>Providing an exceptional customer experience to drive loyalty</li></ul><h2>&nbsp; How will I know if I am successful?</h2><ul><li>The performance of a Service Technician is measured by achieving:</li><li>Targeted production</li><li>Targeted sales</li><li>Targeted Customer Satisfaction Index</li></ul><h2>&nbsp; What are the requirements for this job?</h2><ul><li>High School diploma or equivalent</li><li>Experience as an express/quick lube technician is preferred</li><li>Attention to detail</li><li>Ability to follow processes to ensure quality and safety</li><li>Valid in-state driver’s license and have and maintain an acceptable, safe driving record</li></ul><h2>&nbsp; What are the opportunities for career growth?</h2><ul><li>Our Associates have many choices for career growth and development after success in a Service Technician role. &nbsp;Opportunities may include:</li><li>Service Technician</li><li>Service Advisor</li></ul>Our Entry-Level Automotive Technicians&nbsp;earn $20 per hour&nbsp;depending on years of experience and certifications.<h2>Exciting Benefits and Perks Await You:</h2><ul><li>Competitive compensation and 401k matching</li><li>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits.</li><li>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</li><li>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</li><li>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</li></ul>AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.

AutoNation

Entry-Level Automotive Technician Needed!

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let’s lead the way together.The core of our company is not just the products we offer, but the personal connections our customers have with our brand. You can create digital experiences–from payments to rewards to servicing–that keep us connected to our customers and serve them at every touchpoint. From digital servicing and lifestyle features to secure, frictionless payment options, you can make a meaningful difference in our customers’ lives and help set us apart in the industry. Find your place in digital product on #TeamAmex.Amex Digital Labs is responsible for catalyzing digital innovation by originating, incubating, and managing emerging products and platforms that can be essential to our customers’ digital lives. We strive to emphasize creativity, customer centricity, and innovation. Focus areas include crafting industry-leading digital payment solutions, using our outstanding servicing network and lifestyle assets to build digital experiences, and defining new products and services based on emerging technologies and trendsThis Manager role will focus on product enablement and operations across digital payments and Discovery vertical underpinned by AI technology. The successful candidate will serve as the central business contact to lead risk-related product requirements and drive speed to market, while balancing the critical need for controls and risk mitigation, for key strategic projects on behalf of Amex Digital Labs. This person will develop a deep understanding of product initiatives and exhibit strong subject matter expertise in key Amex policies and processes.&nbsp;Responsibilities:<ul><li>Drive the go-to-market implementation and product operations for new digital initiatives including:</li></ul>o&nbsp;&nbsp;&nbsp;Lead end-to-end internal management for the global launches of new digital productso&nbsp;&nbsp;&nbsp;Project manage across Amex Digital Labs teams (Product Enablement, Product Development, Business Development) and other key relevant partners (e.g., Control Management, Risk, Marketing, and Servicing) to guide product through appropriate Amex reviews &amp; approvals (i.e., Third-Party Management, New Product Governance)o&nbsp;&nbsp;&nbsp;Influence cross-functional teams to ensure business alignment, requirements, and resourcing levels are optimal throughout plano&nbsp;&nbsp;&nbsp;Develop project trackers/overview decks, maintain ongoing project update meetings, and regularly communicate with partners regarding product strategy, value proposition, and project updates<ul><li>Collaborate closely with international markets to secure necessary approvals and share standard methodologies in global markets when applicable</li><li>Actively contribute to product ideation through customer, merchant/partner, and internal feedback to uniquely problem-solve obstacles and produce winning solutions</li><li>Proactively anticipate risks/issues and ensure appropriate mitigation planning is in place to avoid compromising delivery</li><li>Improve processes, develop toolkits/resources, and reengineer activities across the team to help increase agility and speed to market</li><li>Supervise ongoing performance of products live in market and provide thought leadership on post-mortems to optimize future launches&nbsp; &nbsp;</li></ul>Minimum Qualifications:<ul><li>Outstanding interpersonal, communication, and negotiation skills with the ability to influence partners across a wide variety of functions</li><li>Strong agency, can handle ambiguity in a fast-moving organization, and thrives on a high level of autonomy and responsibility</li><li>Ability to drive results against timelines, prioritize, and execute flawlessly</li><li>Demonstrated strategic, critical, and creative thinking to problem-solve obstacles and develop winning solutions</li><li>Outstanding program management skills to lead end-to-end partnerships across several key verticals simultaneously – product development, engineering &amp; technology, marketing, operational excellence, servicing, legal, compliance, information security, etc.</li><li>Self-starter that can excel in a dynamic environment by driving decision-making, working well under pressure, and adapting to frequent change</li><li>Excellent relationship-building with partners and across internal stakeholders</li><li>Proven track record in crafting and storytelling via PowerPoint presentations</li><li>Possess intellectual curiosity about the evolving digital, mobile, and alternatives payments space and innovative membership experiences</li></ul>Preferred Qualifications:<ul><li>Prior experience in articulating product functionality and demonstrating technical acumen a plus</li></ul>Salary Range: $90,000.00 to $165,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters" target="_blank">https://www.dol.gov/agencies/ofccp/posters</a> to access the three posters.*Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

<h4>You Lead the Way. We’ve Got Your Back.</h4>With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our&nbsp;company values&nbsp;and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.About the Internal Audit Group at American ExpressOur Internal Audit Group (IAG) is a worldwide function with 300+ team members and offices across nine countries within American Express. Our mission is to protect and enhance organizational value by providing independent, objective, risk-based assurance, advisory services and to influence the way the company manages risk.We are committed to growing our audit staff significantly as we continue to expand and enhance the IAG. Our assurance and risk professionals have diverse backgrounds including internal controls, consumer compliance, technology, operational risk, financial accounting, data analytics, and banking operations. Our audit teams align to key risk areas and business units to ensure IAG can provide comprehensive and risk-based audit coverage. In addition, IAG has a Professional Practices group responsible for managing audit operations, quality, and standards; regulatory relations; reporting; training and professional development; and key internal capabilities and technologies.About the Role:We are seeking a Senior Audit Manager who is passionate about Capital Planning and Treasury.Key Responsibilities include:<ul><li>Execute the internal audit process, including all requirements for audit planning, execution, and reporting for the Capital Planning portfolio of audits in accordance with supervisory expectations and the firm's policies and procedures</li><li>Validate management’s corrective actions to address audit findings and regulatory gaps.</li><li>Execute continuous business monitoring with an external perspective and an enterprise mindset</li><li>Update the Internal Audit coverage strategy to effectively assess the Company’s Capital Planning function (and supporting Second Line functions)</li><li>Remain current on US regulatory requirements specific to Capital Planning, including SR 15-19, Regulation Q, Regulation Y, the Enhanced Prudential Standards (Regulation YY), SR 12-7, among others</li><li>Collaborate with audit teams to understand the data behind key processes, risk and controls to develop analytic control tests and analyze and interpret their results</li><li>Effectively coach, teach, mentor and develop junior colleagues and co-sourced resources in geographically diverse locations across all aspects of their role, the audit and analytic lifecycle, and audit methodology&nbsp;</li></ul><h4>Minimum Qualifications:</h4><ul><li>5+ years of relevant experience in capital planning experience [across any of first, second or third lines of defense] within the financial Services Industry, at a Category I, II or III banking institution&nbsp;</li><li>BA, BS, or equivalent degree in accounting or finance related field&nbsp;</li><li>Subject matter expertise of CCAR and US regulatory requirements including SR 15-19, Regulation Q, Regulation Y, the Enhanced Prudential Standards (Regulation YY), SR 12-7, among others</li><li>Knowledge and experience in the application of control theory and professional auditing practices including the audit lifecycle</li><li>Ability to break-down a complex problem into components, solve them using data analysis, process knowledge and risk/control knowledge, and communicate results and control recommendations with transparency and integrity</li><li>Strong written and verbal communication skills that deliver quality, actionable and beneficial feedback to management on potential control issues and solutions to close gaps.</li><li>Effectively works independently, within a team and across teams in a fast-paced environment to drive business results, utilizing related project management skills, employing creative thinking, and the ability to work on competing priorities</li></ul><h4>Preferred Qualifications:</h4><ul><li>CFA, CPA, CIA, CRMA certifications&nbsp;</li><li>Knowledge of other Treasury risk areas (e.g. ALM, liquidity risk)&nbsp;</li><li>Experience with using data analytic tools, data visualization, key risk indicators (KRIs), key performance indicators (KPIs), and scorecards / dashboards</li><li>Experience with technology control testing including interface inputs, reports, application security, business continuity and third parties</li><li>Experience interacting with U.S. regulatory examiners</li></ul>Non-considerations for sponsorship:&nbsp;Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.Salary Range: $90,000.00 to $165,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

Senior Audit Manager - Capital Planning

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.OverviewThe Global Government Affairs group within the General Counsel’s Organization seeks a Director, U.S. Regulatory Relations (USRR) – Governance, Operations and Analytics (GOA).&nbsp; As the principal intermediary between the company and the supervisory personnel of its federal banking regulators, USRR plays a critical strategic role in driving a cohesive approach to supervision, including by identifying focus areas of the regulators across engagements and preparing senior executives and the boards of both American Express (AXP) and American Express National Bank (AENB) for interactions with agency personnel. &nbsp;USRR partners closely with the Regulatory Exam Lifecycle Management (RELM) team within Global Risk and Compliance to deliver on this promise.The successful candidate will report to the VP, Governance, Operations and Analytics and will play a key role in the newly created GOA team with responsibility to define and deliver enhanced processes, capabilities and resources to support regulatory engagements, including through use of automated solutions. The team collaborates closely with the broader USRR team and other key partners and stakeholders to drive enhanced connectivity, insights, and preparedness for regulatory interactions.Key Expectations and Responsibilities:<ul><li>Assist with defining and implementing&nbsp;best practices for regulatory interactions through innovation of practices and protocols.</li><li>Identify, plan and implement process improvement initiatives through workflow mapping, recommending solutions, and optimization of technology processes to deliver enhanced USRR outputs.</li><li>Develop and drive thematic analysis of regulatory interactions using automated solutions where possible.&nbsp;</li><li>Partner with the Technology teams to design and implement solutions to more efficiently connect the dots across regulatory interactions to better detect and drive awareness of emerging themes, focus areas, insights and potential sensitivities, and develop thematic analysis of regulatory interactions. </li><li>Facilitate change management activities to ensure smooth adoption of new processes and promote a culture of continuous improvement.&nbsp;</li><li>Develop automated solutions to support the reporting team with data analytics&nbsp;and visualization.</li><li>Assist in the design of new resources (dashboards, issue spotlights, etc.) to build broad internal awareness of regulatory focus areas and expectations.</li><li>Own support for certain regulatory engagements requiring project management capabilities such as (but not limited) assisting in the preparation of Technology / Operational Incident Notification to the US federal regulators.</li><li>Partner with the Regulatory Engagement Lifecycle Management team in the development of training and education to support preparedness for regulatory interactions.</li><li>Maintain governance of USRR policies and procedures, uplift the regulatory calendar management process and various other functions. </li><li>Through appropriate external engagement, maintain awareness of regulator expectations and best practices for regulatory engagements</li><li>Partner with Control Management to drive the risk and control mapping exercise for USRR. </li><li>Partner with Technology teams on the maintenance and governance of the Central Application for all the US federal regulator portals ensuring adherence to technical standards.</li></ul>Preferred Skills and Experience:<ul><li>5+ years of relevant experience, including leading operations in support of regulatory supervision, preferably at a large U.S. bank</li><li>Experience with process automation / improvement tools and technologies, and an ability to drive the development and maintenance of new solutions for USRR in partnership with Technology colleagues.</li><li>Strong organization and project management skills with the ability to manage multiple priorities with resilience, commitment and accountability.</li><li>Strong interpersonal skills and communication skills (written/oral) with proven ability to influence and negotiate with colleagues/partners, to deliver desired outcomes without direct authority.</li><li>Analytical and problem-solving skills to define and strategize areas of opportunity.</li><li>Experience developing clear, concise and visually effective information resources, such as presentation or briefing materials for senior leaders</li><li>Ability to work well under pressure and in a fast-paced environment, operating with a sense of urgency as needed</li><li>Bachelor's degree required; relevant advanced degree preferred</li><li>Experience in Tableau, SharePoint, Visio and Microsoft Office Suit preferred.</li></ul>Salary Range: $130,000.00 to $205,000.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for this position.

Director U.S. Regulatory Relations (USRR) Governance Operations and Analytics

AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve. So what do you say? Are you ready to be part of something big?As a Service Advisor, you’ll be part of a nationwide team servicing 20,000 cars a day&nbsp;and building customer loyalty that spans generations. Along with your communication skills and automotive knowledge, you’ll utilize&nbsp;leading-edge technology to uncover selling opportunities that keep drivers safe in their vehicles..<h2>Position Overview</h2> Working in our state of the art service departments, the Service Advisor acts as the go-between for Service Technicians and customers. In this position, you’ll be able to get out from behind the desk and play an active role in the service lane. AutoNation will look to you to explain the Service Technician’s recommendations to the customer in easy-to-understand language – and suggest up-sell opportunities to keep the customer’s vehicle safe.<h2> What Will I Do Every Day?</h2><ul><li>Set, confirm and prepare for appointments with customers so they can have a great service experience</li><li>Meet or exceed targeted sales goals &amp; the targeted customer satisfaction index</li><li>Greet customers in a friendly manner when they arrive</li><li>Determine vehicle needs based on customer information and a vehicle walk-around, inspections and test drives</li><li>Use a consultative selling process to assist customers in planning for ongoing required maintenance of their vehicle</li><li>Produce repair orders for customers, including cost and time estimates, with full transparency</li><li>Communicate frequently with technicians and parts associates to ensure timely completion of work</li><li>Follow up with customers on the status of their vehicle, based on how the customer wants to be informed</li><li>Follow up with customers to ensure satisfaction</li><li>Gain superior product knowledge to effectively help customers</li><li>Provide an exceptional customer experience to drive loyalty</li></ul><h2>&nbsp; What are the requirements for this job?</h2><ul><li>High school diploma or equivalent</li><li>Proven ability to provide an exceptional customer experience</li><li>Ability to set and achieve targeted goals</li><li>Prior sales experience preferred but not required</li><li>Demonstrated communication, consultative, interpersonal and organizational skills</li><li>The willingness to follow up with customers</li><li>Experience and desire to work with technology</li><li>Valid in-state driver’s license and an acceptable, safe driving record</li></ul><h2>Exciting Benefits and Perks Await You:</h2><ul><li>Competitive compensation and 401k matching</li><li>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits.</li><li>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</li><li>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</li><li>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</li></ul>AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.

Service Advisor

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our&nbsp;company values&nbsp;and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.Our industry is rapidly evolving, and we need courageous, quick thinkers who can shape the strategic decisions that lead our business forward. Whether it’s negotiating with some of our largest global partners or creating next year’s financial plan, you can influence both our day-to-day P&amp;L and the future direction of the company. As part of the team, you can have the opportunity to learn and use the latest data tools and technologies and explore a range of roles to grow your career. Find your place in finance on #TeamAmex.At American Express (Amex), we know that with the right backing, people and businesses have the power to progress in incredible ways. Whether we’re supporting our customers’ financial confidence to move ahead, taking commerce to new heights, or encouraging people to explore the world, our colleagues are constantly redefining what’s possible — and we’re proud to back each other every step of the way. When you join #TeamAmex, you become part of a diverse community of over 60,000 colleagues, all with a common goal to deliver an exceptional customer experience every day.Global Treasury, a segment of the American Express Finance group, is responsible for managing a balance sheet that provides a competitive advantage for the company. This includes managing liquidity and capital to support our business; delivering cost-effective, diverse, and resilient funding; and identifying, measuring, and addressing financial and operational risks.Global Treasury Operations, a segment of Global Treasury, ensures Amex has the right amount of money, at the right time, in the right place, in the appropriate currency to fulfill its financial obligations when they become due. &nbsp;The Intraday Cash Flow Management team is responsible for designing and monitoring the automated reporting of Amex’s intraday cash flows.The Director – Global Treasury Operations-Intraday Cash Flow Management will:<ul><li>Design and drive enhancements to Amex’s intraday reporting that maintains industry standard reporting and provides incremental risk management value for the Company</li><li>Partner with American Express Technologies and Global Treasury teams to develop and test all Intraday Reporting Platform enhancements</li><li>Lead the Intraday Cash Flow Management Team in developing insightful reporting, utilizing data analytic and visualization tools </li><li>Oversee all intraday reporting, ensuring appropriate monitoring thresholds and escalation protocols are maintained</li><li>Collaborate with Treasury colleagues in monitoring cash flows in accordance with the Company’s Liquidity Risk Management Framework</li><li>Support the Company Payment Prioritization Framework by collaborating across business and finance teams ensuring protocols of the Framework remain effective</li><li>Collaborate with Treasury teams to ensure intraday risks are well defined and controls are well documented and tested for effectiveness</li><li>Assist on the broader Global Treasury Cash Flow Forecasting and Intraday Team in preparing Committee materials and responding to oversight groups and regulatory requests </li></ul>How will you make an impact in this role?The Director will play a key role in continuing to successfully develop best-in-class intraday reporting processes that supports the Company’s needs as the business and balance sheet continue to grow. &nbsp;As a Director on our Global Treasury Operations team, you will collaborate with colleagues across Treasury, Finance, the Business, and Technologies to shape our reporting to drive ongoing risk management value for the Organization.&nbsp; Essential Skills:<ul><li>We are seeking a planner with a proven track record of managing multiple initiatives while driving results </li><li>The ideal candidate will have strong relationship building and collaborator skills.&nbsp; We are seeking someone who listens for challenges and focuses on developing creative solutions</li><li>Someone with strong data analytic skills, including experience in SQL, Python, R and other similar tools&nbsp; </li><li>A professional with strong financial acumen and an ability to communicate effectively at all levels of the organization</li><li>An experienced leader who attracts and develops top talent, providing growth opportunities for their team through coaching, empowerment and appropriate stretch goals</li></ul>Minimum Qualifications:<ul><li>7+ years of Treasury or financial experience</li><li>Strong leadership and interpersonal skills, operate effectively within large cross-functional teams and influence business partners to drive transformational change</li><li>Ability to manage multiple priorities, drive projects, improve processes, and work well under time-pressured deadlines</li><li>Highly proficient in data analytic and visualization tools as well as MS PowerPoint and Excel</li><li>Strong communication, presentation, and writing skills</li></ul>Preferred Additional Qualifications:<ul><li>Undergraduate degree in Business or Finance</li><li>MBA a plus</li><li>CTP a plus</li></ul>Salary Range: $130,000.00 to $205,000.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue&nbsp;visa sponsorship for this position.

26 Procurement / Operations Jobs in New Rochelle, NY, USA