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At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?This individual will lead and activate holistic go-to-market (GTM) strategies for new programs and products across all channels and the Middle Market segment. They will play a pivotal role in shaping marketing strategies and delivering compelling messaging and creative direction for top GCS priorities, with the goal of driving revenue, deepening customer engagement, and accelerating GCSM growth ambitions.This is a high-visibility, fast-paced, and dynamic role that requires a unique combination of strategic thought leadership, marketing expertise, and results-oriented execution. Success in this position hinges on strong partner management and influencing skills — including the ability to clearly communicate vision and progress to senior leaders while fostering collaboration across a diverse range of stakeholders (e.g., Marketing, GCS Product, GABM, and CA&amp;C).Key Responsibilities:<ul><li>Lead end-to-end GTM initiatives — from strategy development through launch execution — for high-priority, high-visibility GCSM growth initiatives</li><li>Define the vision, strategy, and roadmap for product and program launches and refreshes across GCS segments and channels, partnering closely with stakeholders across Marketing, GCS Product, GABM, CA&amp;C, GCO, and LOBCO</li><li>Leverage data and competitive intelligence to uncover actionable insights that inform marketing strategy, positioning, messaging, and creative development</li><li>Mobilize and align cross-functional teams to drive complex projects from ideation to measurable business impact in dynamic, fast-paced environments</li><li>Apply deep marketing expertise to connect efforts across teams, break down silos, and drive innovation through cohesive, customer-centric messaging</li><li>Inspire and influence teams and senior leaders through clear, compelling, and visually engaging communication</li></ul>Minimum Qualifications:<ul><li>Proven ability to drive clarity, structure, and measurable results in ambiguous, fast-paced environments; known for resilience, adaptability, and accountability.</li><li>Analytical problem solver skilled at synthesizing complex data into clear insights, strategies, and actionable recommendations, with strong contingency planning and issue resolution capabilities.</li><li>Exceptional communicator and storyteller — visual, written, and verbal — adept at tailoring messages for diverse audiences, including senior leadership.</li><li>Strong relationship builder with a track record of collaboration, influence, and negotiation across functions and levels.</li><li>Customer-first strategist with deep understanding of business drivers, competitive dynamics, and market trends; able to translate insights into impactful business actions.</li><li>Marketing strategy and execution expert with a proven record of leading and delivering large-scale, high-impact initiatives.</li><li>Recognized for a hands-on, proactive mindset, resourcefulness, and a strong drive for excellence and results.</li><li>Inspiring, committed people leader who motivates and guides teams through complexity, transformation, and change.</li></ul>Preferred Qualifications:<ul><li>8-10 years business experience preferred</li></ul>Salary Range: $123,000.00 to $215,250.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

American Express

Director - Corporate Program Marketing Strategy and GTM

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.<h4>About the Team</h4>The&nbsp;Enterprise Design &amp; Research Team&nbsp;is a global team of highly talented multi-disciplinary designers, researchers, writers, and operations managers. We are embedded within the Enterprise Technology Services organization alongside our closest partners in Digital Product.&nbsp;We lead design efforts from concept through to production for the largest servicing channels for American Express - across web, mobile, push - and offer a vibrant and collaborative work environment where partnership and innovation thrive.Our Design Operations colleagues play a critical role in building the best colleague experience for Design, so that they can play a critical role in building the world’s best user experience. We equip teams with the people, processes, tools, systems, methodologies, and partnerships needed to consistently deliver exceptional design at scale.<h4>How this role creates impact:&nbsp;</h4>This role is pivotal in scaling our design practice, optimizing cross-functional collaboration, and enabling our designers to do their best work in a fast-paced, high-impact environment. As a&nbsp;Senior Design Operations Manager you report directly to Director, Design Operations and provide strategic support to ensure designers work collaboratively and deliver against quality standards during the different phases of design and product development.As the operational backbone of the design org, you’ll partner closely with design, product, engineering, and business leaders to drive clarity, efficiency, and alignment across critical Card Product initiatives that shape the future of Core Membership Experience Design.<h4>What you'll do: </h4>·Builds new strategic partnerships and cultivates existing partnerships with stakeholder and/or third parties·Establishes and nurtures cross-functional relationships to capture insights, align on business needs and deliver value, ultimately ensuring success across projects and programs·Leads the management of complex or high-profile projects and programs with diverse stakeholders and/or third parties·Applies expertise to routinely inform leadership/peer decision making and operational priority·Tracks key deliverables for each delivery cycle and ensures larger products and design roadmaps are aligned and on time·Makes informed recommendations that shape organizational strategy, programs, measurement, ways of working, and partnerships·Elevates our practices by defining and implementing scalable frameworks and metrics that support and inform business goals·Evolves tools and training methods to enable adoption of processes and adherence to standard methodologies across the team·Establishes and monitors necessary feedback channels to regularly identify opportunities, pain points, and gaps·Leads/Mentors/Coaches junior members of the Design operations team<h4>What you'll bring:&nbsp;</h4>·You have 5+ years of experience in design operations, digital program management, or related roles—preferably in enterprise or agency environments.·You are an experienced facilitator of collaboration among partners and teams leveraging design thinking and workshop methodologies·You are experienced managing multiple projects and complex initiatives involving cross-functional teams·You have worked with and helped mature design, product, or engineering organizations, or partnered directly with design, product, or engineering in such an organization·You have defined and scaled new processes that have measurable impact to team health and maturity·You have strong written and verbal communication and are able to document and share processes and activities in an engaging and contextual way·You have matured your skillsets and help others learn how to develop theirs·You are proficient in using tools such as Airtable, Jira, Confluence, Slack, Mural, and Figma<h4>Why Join Us:</h4>You’ll be joining a mission-driven team that’s shaping the future of enterprise experiences. We value curiosity, collaboration, and craft—and we’re building a culture where design is a strategic advantage.Salary Range: $123,000.00 to $215,250.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions

Senior Design Operations Manager

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. The Global Advertising and Brand Management (GABM) organization has a mission to create marketplace demand and drive commerce for American Express through differentiated and innovative products, partnerships, marketing, and customer experiences.OnBrand – American Express’ In-House Creative agency – is on a journey of exciting expansion. Our ambition is to “Become creative partner-of-choice to build seamless customer experiences for our Business Units, essential for driving results and unlocking value through deeper knowledge of our business, powered by industry-defining creative excellence”. We are focused on developing forward thinking ideas and work across channels, end-to-end experiences in digital and beyond.Role &amp; Responsibilities:The Brand Design Strategy team sets the vision for how the American Express brand is expressed across every touchpoint — shaping a cohesive, modern, and globally resonant multi-sensory identity grounded in authenticity and heritage. We translate strategic brand principles into impactful cross-channel design systems to be applied across the enterprise, building long-term brand value.As Senior Manager, Visual Identity Design Strategy, this person will lead key initiatives that advance and refine Amex’s global visual identity system. They’ll collaborate with business units, in-house creative teams, and external agencies to propel brand design excellence and connected expression across channels, products, and experiences.Key Responsibilities<ul><li>Lead strategic design initiatives to evolve the Amex visual identity system, ensuring global consistency and flexibility for business needs, from concept through delivery – managing internal and external creative partners to ensure quality, timing, and budget alignment.</li><li>Partner cross-functionally with brand strategy, insights, and creative teams to translate business goals and research findings into effective and on-brand visual solutions.</li><li>Ensure integrity and intent of visual identity guidelines is upheld across creative manifestations in close partnership with Brand Management team.</li><li>Develop and refine brand design principles and guidance that reinforce brand pillars while allowing creative innovation across diverse applications.</li><li>Shape and review creative briefs that define clear objectives, articulate business and brand challenges, and inspire outstanding design work</li><li>Advocate for design thinking and champion the role of design as a strategic driver of brand and business impact.</li><li>Measure and optimize design impact, identifying key performance indicators and opportunities to enhance brand coherence and effectiveness.</li></ul>Qualifications<ul><li>5–7 years of experience in branding, graphic design, design strategy, or similar, preferably in both agency and corporate environments.</li><li>Strong portfolio/case studies showcasing leadership in developing or evolving comprehensive brand identity systems (logos, color, typography, illustration, design principles, and more).</li><li>Deep understanding of brand and design systems, from high-level strategy through implementation across digital, print, and environmental touchpoints.</li><li>Experience managing co-branded or partnership design systems with sensitivity to attribution, hierarchy, and contextual relevance.</li><li>Exceptional communication skills, with the ability to clearly articulate design rationale and strategy to senior stakeholders.</li><li>Proven ability to lead multiple, complex design initiatives simultaneously across global teams.</li><li>Proficiency in writing and evaluating creative briefs, SOWs, and managing project resources efficiently.</li><li>Passion for great design, a strong grasp of emerging creative trends, and a deep appreciation for how visual identity shapes brand experience.&nbsp;</li></ul>Salary Range: $103,750.00 to $174,750.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

Senior Manager, Visual Identity & Brand Design Strategy

At American Express, our culture is built on a 175-year history of innovation, sharedvaluesand Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.Membership Portfolio Services, within our US Consumer Services Business, is responsible for developing and scaling several growing businesses that are strategically important to American Express. We are developing unique and differentiated ways to strengthen the Membership Model across Amex Offers, Advertising, Dining and Marketing Technology.The Enterprise Comms &amp; MarTech Experiences (ECMX) team is a global organization that sits within Membership Portfolio Services (MPS). It is American Express’ marketing services center of excellence with the charter of powering high quality, efficient, user-centric digital marketing experiences that accelerate business growth through optimized enterprise MarTech &amp; MarOps solutions.You will be joining ECMX’s MarTech organization, focused on providing frictionless, flexible, and flawless marketing and servicing experiences.Reporting to the Vice President, Digital Product Transformation &amp; Planning, this new role will be responsible for defining the long-term vision for our next generation AI and Agentic Marketing capabilities.Key Responsibilities include:<ul><li>Define the AI strategy for marketing technology, including a 2–3-year roadmap that aligns with enterprise priorities and evolving technology trends</li><li>Partner with Product Development, Marketing, and Technology teams to identify, validate, and prioritize high-impact AI use cases across the marketing ecosystem including use cases for enterprise tools like LLM agents, vibe coding</li><li>Evaluate and recommend best-in-class AI capabilities and vendor solutions, leading the due diligence and governance process to onboard external partners</li><li>Lead financial modelling for sizing impact of use cases and tracking value realization and performance metrics</li><li>Champion AI fluency and adoption across MPS, developing training and enablement programs that build capability and confidence in using AI tools</li><li>Lead change management and new ways of working related to AI adoption, in partnership with Marketing Operations, Marketing, and Product teams</li><li>Drive cross-functional collaboration with stakeholders in Marketing, Technology, Risk, Legal, and Compliance to ensure compliance and scalability</li><li>Monitor external trends in AI, GenAI, and marketing innovation, and incorporate insights into Amex’s strategy and roadmap decisions</li></ul>Minimum Qualifications:<ul><li>Strategic, big-picture thinker with deep understanding of AI, GenAI, and marketing technology ecosystems</li><li>Proven experience translating emerging technologies into practical applications and business value</li><li>Strong business acumen and creativity in identifying opportunities for new capabilities, tools, or experiences</li><li>Demonstrated ability to drive transformation across functions, balancing strategic vision with operational rigor</li><li>Strong stakeholder management and consultative skills, with a track record of influencing senior leaders</li><li>Ability to navigate ambiguity and engage in structured thinking in order derive meaningful, data-driven insights</li><li>Excellent oral and written communication skills; ability to simplify complex concepts and bridge business and technical conversations</li></ul>Preferred Qualifications:<ul><li>5–7 years in management consulting, strategy, or innovation roles with exposure to marketing or technology</li><li>Minimum 3–4 years of people leadership experience</li><li>Comfortable working in an environment with tight deadlines and managing through making decisions with imperfect information</li></ul>Salary Range: $144,250.00 to $256,250.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit ourColleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

Director-AI Product Strategy & Program Management

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.About Credit &amp; Fraud Risk FinanceCredit &amp; Fraud Risk (CFR) Finance team delivers fact-based, decision-driven and high-impact credit-risk related insights and deep analytics, PNL stress tests to support regulatory views and governance processes and forecasting of Net Loss Provision. The key objective is to drive prudent financial decisions and support credit-risk strategies while ensuring adherence to governance and controls. This position will be part of a highly talented team with strong intellectual curiosity.About The Manager, Stress Test Data Strategy &amp; Platform ManagementThe Manager of Stress Test Data Strategy &amp; Platform Management will play a key supporting role in developing the data roadmap for CCAR (Comprehensive Capital Analysis and Review). This position will help define and implement strategies for managing CCAR delivery platforms (TM1 and AiDA), contribute to driving strategic insights, and support innovation by leveraging Generative AI across the team. Working closely with VP leads and other stakeholders, the Manager will assist in evaluating methodologies, assessing results, and supporting ongoing enhancements through data, technology, people, and Gen AI—helping to ensure robust tech capabilities and system resilience. As an integral member of the CFR Finance &amp; AXP Stress Testing organizations, the Manager will collaborate with key partners to deliver stress testing results for regulatory and management forecasting exercises. This role supports the resilience and reliability of our systems and contributes to strategic decision-making by providing data-driven insights and fostering the adoption of Generative AI within the team to promote innovation and enhance capabilities.Impact You’ll Make·Provide strategic and innovative thought leadership with an ability to support multi-year tech roadmaps for CCAR delivery·Partner with stakeholders across Finance, Risk, Treasury, Tech Finance and the TM1 Development team to understand CCAR user needs, design and document functional requirements and deliver prioritized capabilities and features·Provide strategic and product development support·Drive efficiency and innovation through Gen AIMinimum Qualifications:·Deep understanding of IBM Planning Analytics (TM1), including its architecture, Excel-based interface, automation capabilities, and integration with other systems·Ability to design and optimize multidimensional financial models and manage data aggregation and reporting within TM1·Proven experience managing multiple priorities, user stories, and project timelines in a fast-paced environment·Strong relationship-building and stakeholder management skills, working closely with Finance, Risk, Treasury, and Technology teams.·Ability to communicate complex technical concepts to non-technical audiences and document functional requirements clearly.·Strong background in financial planning, P&amp;L modeling, budgeting, forecasting, and scenario analysis·Experience in risk and control management, including identifying, assessing, and mitigating risks.·BS/MS in Finance, Mathematics, Computer SciencePreferred Qualifications:·Leadership – While the manager role is supportive, it still requires initiative in driving efficiency, supporting innovation (including Gen AI adoption), and contributing to continuous improvement·Strategic &amp; Analytical – Ability to be a thought partner to help maximize the team’s goals.·Excellent communication skills to deliver results and drive engagement with Senior Leaders and key stakeholders·Agile Mindset – Ability to manage competing priorities and adapt to change and work well in a fast paced and dynamic environmentSalary Range: $89,250.00 to $150,250.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Depending on factors such as business unit requirements, the nature of the position, cost and applicable laws, American Express may provide visa sponsorship for certain positions.

Manager - Stress Test Data Strategy & Platform Management

At American Express, our culture is built on a 175-year history of innovation, sharedvaluesand Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.The Senior Manager of Creative Strategy develops and implements the strategic foundations that inspires and informs communications to that inspire creative excellence and enables American Express to connect meaningfully with our target customers and prospects. This role will focus on our B2B business, forming an integral partnership with the creative team to drive communications for suite of commercial products, benefits, and services.They’ll be responsible for leveraging data and insights to generate comprehensive, integrated creative and channel briefs. They will acquire and share deep knowledge of the industry including the competitive landscape, category disruptors and key business issues that affect American Express. They’ll develop approaches that drive high-level recommendations and decisions, and that result in standout creative delivery. Additionally, and perhaps most importantly, our ideal candidate is creative, collaborative, positive, and can build strong relationships with both internal and external partners, and agency teams.Key Responsibilities:<ul><li>Sets the strategic direction for creative campaigns in alignment with overall business strategy.</li><li>Develops brand and product positionings, campaign briefs, comms plans, consumer journeys, and activation frameworks that guide creative execution.</li><li>Develops and executes innovative digital, channel, and content strategies across multiple platforms and customer touchpoints, with demonstrated experience in digital content creation, digital product strategy, journey mapping, including 360 campaigns, social media, landing pages, and emerging technologies.</li><li>Seeks opportunities to stay up to date on technology, tools, and emerging media channels.</li><li>Establishes themselves&nbsp;as a thought leader around integrated marketing and their dedicated line of business.</li><li>Provides insight into research and testing methodologies and informs forecasting and optimization requirements to ensure impact.</li><li>Forms strong working bonds with internal clients as a trusted strategic partner.</li><li>Works with data, analytics, Amex Insights, and media teams to identify and illuminate the data narrative and frame the implications for communication.</li><li>Facilitates team brainstorms to stimulate unexpected ideas and initiatives.</li></ul>Minimum Qualifications:<ul><li>5-7 years of relevant work experience in agency and/or client-side creative strategy/brand planning roles.</li><li>Creative brief and strategic framework development mastery.</li><li>B2B marketing experience, preferred</li><li>Experience managing complex 360 &amp; digital campaigns, including working closely with creative teams to tailor campaign messaging to specific media channels.</li><li>Competent in ad platforms including but not limited to paid social, programmatic display, search, remarketing.</li><li>Problem-solving skills and ability to navigate multifaceted challenges.</li><li>Ability to organize and work with complex information and data.</li><li>Ability to formulate thoughtful POVs on industry related topics and socialize them.</li><li>Strong analytical skills, understanding of KPI measurement and attribution.</li><li>Demonstrated curiosity for trend watching.</li><li>Sound business and professional ethics.</li></ul>Salary Range: $103,750.00 to $174,750.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

Senior Manager of Creative Strategy, OnBrand

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.Membership Portfolio Services, within our US Consumer Services Business, is responsible for developing and scaling several growing businesses that are strategically important to American Express. We are developing unique and differentiated ways to strengthen the Membership Model by connecting Card Members with Merchants that create opportunities to help drive our growth over the mid-to-long term.How will you make an impact in this role?The Senior Manager, Amex Offers Oversight &amp; Excellence sits within the Amex Offers Digital Media team reporting to the Director, Global Enablement &amp; Oversight. This individual will be responsible for advancing oversight and excellence across Amex Offers including sourcing, capabilities and 3rd party partnerships globally. This individual will be responsible for owning and executing a holistic Offers excellence strategy focused on ensuring control management adherence, continuous improvement and streamlining of end-to-end execution processes, identification and implementation of controls that detect and protect.Key Responsibilities: •&nbsp;&nbsp;&nbsp;&nbsp;Support operational excellence activities including regulatory/audit queries, ensuring alignment and coordination across Amex Offers and key partners&nbsp; •&nbsp;&nbsp;&nbsp;&nbsp;Own all Amex Offers compliance and AEMP policy initiatives, including the development and management of Risk Control Self Assessment (RCSA) to ensure ongoing business relevance, as well as the execution of ongoing control testing and annual version reviews.&nbsp; •&nbsp;&nbsp;&nbsp;&nbsp;Establish and own an Offers excellence training curriculum to support onboarding, education, and relevant updates regarding execution tools and processes.&nbsp; •&nbsp;&nbsp;&nbsp;&nbsp;Build and maintain relationships with partners across the organization including Control Management, Risk and GCO. Drive the creation and ongoing improvements of processes involving Amex Offers marketers and enable two-way feedback.&nbsp; •&nbsp;&nbsp;&nbsp;&nbsp;Execute critical Risk Controls testingMinimum Qualifications: •&nbsp;&nbsp;&nbsp;&nbsp;Strong understanding of marketing principles, process, and best practices.&nbsp; •&nbsp;&nbsp;&nbsp;&nbsp;Experience in marketing operations, process improvement, or project management.&nbsp; •&nbsp;&nbsp;&nbsp;&nbsp;Experience with internal compliance and operational risk management frameworks (e.g. Process Risk Self-Assessments, Risk Control Self-Assessments, Operational Risk Events, etc).&nbsp; •&nbsp;&nbsp;&nbsp;&nbsp;Excellent analytical skills and the ability to interpret data to drive decision-making.&nbsp; •&nbsp;&nbsp;&nbsp;&nbsp;Exceptional communication skills with the ability to collaborate effectively across teams and levels of the organization.&nbsp; •&nbsp;&nbsp;&nbsp;&nbsp;Strong organizational skills and attention to detail, with the ability to manage multiple projects and priorities simultaneously.&nbsp; •&nbsp;&nbsp;&nbsp;&nbsp;Proven ability to drive change and implement initiatives to improve operational efficiency and effectiveness.&nbsp;<ul><li>Leadership experience preferred </li></ul>Salary Range: $123,000.00 to $215,250.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.&nbsp;

Senior Manager - Operations and Oversight

At American Express, our culture is built on a 175-year history of innovation, shared&nbsp;values&nbsp;and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.The Finance organization is on a multi-year journey to modernize the technology platforms that enable our processes. We are focused on strengthening data governance, modernizing applications, consolidating data platforms, and leveraging Cloud capabilities to drive efficiency and scalability.&nbsp;As Manager, Finance Technology Strategy &amp; Project Management, you will play a key role in shaping and executing the Finance Technology roadmap. You’ll support a portfolio of Finance Technology initiatives, lead the annual budget and investment process, and collaborate on key Finance initiatives across Finance, Product, and Technology to deliver transformative outcomes that align with our modernization goals.&nbsp;How will you make an impact in this role?·Lead the annual Finance Technology investment process, translating strategic guidance into clear, actionable communications for stakeholders across Product and Technology.&nbsp;·Manage and report on the Finance Technology portfolio, including spend analysis, budget management, and prepare executive-level presentations.&nbsp;·Define and drive project scope, objectives, deliverables, and timelines; establish measurable outcomes and success metrics.&nbsp;·Build governance and communication structures that ensure transparency and alignment in a matrixed organization.&nbsp;·Maintain and manage key project artifacts, ensuring accuracy, accessibility and compliance with enterprise standards.&nbsp;·Partner with business and technology stakeholders to manage requirements, plans, and risks throughout the project lifecycle.&nbsp;·Collaborate closely with Product Owners and Technology Leads to update roadmaps, track milestones, and proactively mitigate risks.&nbsp;·Deliver clear, concise project status reports and executive presentations that highlight progress, risks, and key decisions.&nbsp;·Operate in an Agile environment, supporting ceremonies and promoting iterative delivery.&nbsp;·Coordinate testing and implementation activities across Technology, Process Owners, and Test Managers.&nbsp;·Foster strong partnerships across Finance, Technology, and other business areas to ensure seamless execution and shared success.Minimum Qualifications:·5+ years of project management experience leading large, complex initiatives&nbsp;·3+ years of experience in Finance, Product, or Process management roles&nbsp;·Bachelor’s degree in Finance, Business, Analytics or related fields·Strong understanding of Finance systems, processes, and dependencies&nbsp;·Exceptional written and verbal communication skills, with the ability to synthesize complex information into clear and compelling narratives&nbsp;·Proven ability to influence and collaborate effectively across teams and levels&nbsp;·Familiarity with Agile principles and delivery practices&nbsp;·Strong analytical, organizational, and problem-solving skills&nbsp;·Demonstrated adaptability, resilience, and ability to thrive in a fast-paced environment&nbsp;·Track record of driving process improvements and delivering results independently&nbsp;Preferred Qualifications:·Knowledge of Regulatory Reporting and core Finance processes&nbsp;·Experience managing budgets and reporting on budget vs. actuals&nbsp;·Exposure to Data Warehousing, Data Management, or related technology programs&nbsp;·Scaled Agile Framework (SAFe) certification&nbsp;·Project Management Professional (PMP) certification&nbsp;·Experience with AI tools (e.g., Copilot, ChatGPT)&nbsp;Salary Range: $103,750.00 to $174,750.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a> Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.&nbsp;

8 Procurement / Operations Jobs in New York, NY, USA