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You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our&nbsp;company values&nbsp;and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.This position is part of the Digital Customer Experience (DCX) team within Travel and Lifestyle Service. DCX is a dynamic part of the TLS organization, focusing on the end-to-end digital customer experience, encompassing the pre-booking, booking and post booking journey across AmexTravel.com, and 15 International Amex Travel websites.How will you make an impact in this role?As an Analyst on the DCX team, you will play a crucial role in analyzing and optimizing our digital customer experience. You will be responsible for managing web analytics, tracking key performance indicators (KPIs), owning tagging requirements, and driving data-informed improvements across our digital platforms.Key Responsibilities:<ul><li>Web Analytics Management:&nbsp;Own the integrity and accuracy of web analytics data. Collaborate with technology engineers and cross-functional teams to ensure effective implementation and maintenance of Adobe Analytics, ensuring precise data collection and reporting.</li><li>Tagging Requirements:&nbsp;Manage and oversee the implementation of tagging requirements across digital properties. Ensure that tags are correctly implemented and that data collected aligns with reporting and analytical needs.</li><li>Performance Tracking:&nbsp;Monitor and analyze key performance indicators (KPIs) related to user behavior, website performance, and marketing effectiveness. Proactively generate and present reports that provide actionable insights and support data-driven decision-making.</li><li>Data Analysis:&nbsp;Conduct in-depth analysis of complex datasets from various sources to identify trends, patterns, and performance anomalies. Translate these insights into strategic recommendations to enhance the digital customer experience.</li><li>A/B Testing and Experimentation:&nbsp;Lead the planning and execution of A/B tests and other experimental approaches to evaluate the impact of new features and optimizations. Use test results to make data-driven decisions and refine strategies for improving user experience.</li></ul>Minimum Qualifications<ul><li>Analytical Expertise:&nbsp;Demonstrated ability to proactively identify and solve complex problems, with a talent for translating data into actionable insights.</li><li>Adobe Analytics Proficiency: Extensive experience with Adobe Analytics required, including its implementation, management, and reporting capabilities.</li><li>A/B Testing Experience:&nbsp;Proven experience with A/B testing methodologies and tools such as Optimizely or Maximizer, with a strong track record of leveraging insights to drive improvements.</li><li>Tagging Experience:&nbsp;Experience managing tagging implementations and ensuring that data collection is aligned with analytical and reporting requirements.</li><li>Communication Skills:&nbsp;Excellent verbal and written communication skills, with the ability to clearly convey complex data challenges and solutions to various stakeholders.</li><li>Data-Driven Approach:&nbsp;Expertise in analyzing conversion-focused metrics, customer journey mapping, and understanding the role of marketing channels in driving traffic and conversions.</li><li>Adaptability:&nbsp;A proactive, “can-do” attitude with strong ownership of responsibilities and the ability to thrive in a fast-paced, dynamic environment.</li><li>Passion for Travel:&nbsp;Genuine enthusiasm for travel and a commitment to enhancing the digital customer experience.</li></ul>Salary Range: $60,000.00 to $110,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

American Express

Analyst- Travel and Lifestyle Web Analytics

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.The U.S. Consumer Services Team is responsible for our suite of consumer products, services, and experiences in the U.S., including our premium, cobrand, cash back, and lending portfolios, Membership Rewards, Global Travel &amp; Lifestyle Services, the Centurion Lounge network, our Global Dining and Resy businesses, U.S. Consumer Banking, and best-in-class marketing programs across customer, prospect, and partner channels. The USCS team is focused on making membership an indisputable competitive advantage and helping each other become better leaders every day.The U.S. Consumer Marketing team (USCM) is part of the US Consumer Services Group and is responsible for making membership essential by creating and delivering world class marketing for our differentiated products and services that drives demand and inspires engaged card members across the customer lifecycle.The Manager, Precision Marketing Analytics&nbsp;position is in the US Consumer Services Marketing Analytics team and will be responsible for driving data powered personalization strategies to drive profitable and efficient new prospect acquisitions for US consumer business. The role will be responsible for developing personalized offer, card and experience strategy leaning into customer affinity, profitability and economics to drive to right business and customer outcomes.&nbsp;At manager level, the colleague does not have a people leadership role but is often viewed as an emerging expert in the field. Focuses on resolution of complex problems. Conducts analyses, recommends changes to policies, and establishes procedures that affect immediate organization.Key Responsibilities<ul><li>Develop deep understanding of marketing ecosystem, revenue drivers and investment levers to create effective personalization strategy</li><li>Power in-depth strategic analysis and decision making on the back of thorough data analytics&nbsp;</li><li>Liaison across different partners within analytics, marketing, product, finance, risk management and data science teams for bringing these strategies to life</li><li>Develop/practice effective operational and risk management controls to ensure its done the right way</li><li>Manage and flex strategy based on investment decisions, identify opportunities for efficient investments in collaboration with partners across the BlueBox</li></ul>Past Experience &amp; Academic Background:<ul><li>3+ years of work experience demonstrating analytics and data science to drive business results</li><li>Advanced degree or equivalent experience in a statistics/business/economics/decision science related field</li></ul>Functional Skills/Capabilities:<ul><li>Analytical and problem-solving experience, with the ability to break-down a complex problem into components and coach others on how to apply the relevant quantitative analysis to answer the business question.</li><li>Experience in solving unstructured problems and comfort in working in white space&nbsp;</li><li>Knowledge of card acquisition portfolio and a firm understanding of marketing and card economics</li><li>Proven ability to work well across multi-functional teams, influence and create meaningful relationships with partners as a trusted advisor.</li><li>Strong communications skills with an ability to influence through written and oral means and demonstrated ability to craft an analytical story for Senior Level audiences.</li></ul>Technical Skills/Capabilities:<ul><li>Query large and complex datasets using big data programming languages (e.g., Python, Hive, Scala) is preferred.</li><li>Knowledge of experimental test design and ability to inform business strategy based on statistical findings.</li></ul>Salary Range: $90,000.00 to $165,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.Depending on factors such as business unit requirements, the nature of the position, cost and applicable laws, American Express may provide visa sponsorship for certain positions. &nbsp;We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

Senior Manager - Precision Marketing Analytics

<h4>You Lead the Way. We’ve Got Your Back.</h4>With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.The U.S. Consumer Services Team is responsible for our suite of consumer products, services, and experiences in the U.S., including our premium, cobrand, cash back, and lending portfolios, Membership Rewards, Global Travel &amp; Lifestyle Services, the Centurion Lounge network, our Global Dining and Resy businesses, U.S. Consumer Banking, and best-in-class marketing programs across customer, prospect, and partner channels. The USCS team is focused on making membership an indisputable competitive advantage and helping each other become better leaders every day.The objective of the US Consumer Services Control Management Reporting and Analytics team is to establish the Operational Risk and Controls strategy for US Consumer Services, set up a foundational governance structure that ensures operational risks are identified, assessed, and managed in compliance with enterprise Operational Risk Management programs and reporting.US Consumer Services is looking for a Senior Manager of Reporting and Analytics focused on ensuring control management is embedded in the day-to-day operations of our organization. It will involve extensive collaboration with multiple partners across numerous business units, functional areas, and geographies. The Senior Manager, US Consumer Services Reporting and Analytics will:<ul><li>Oversee execution plans for operational risk management within the business unit (BU), including BU specific guidelines, project plans, etc.</li><li>Oversee tracking of issues with KRI limits and risk appetite for US Consumer Services to ensure operational risks are managed within agreed thresholds, and leverage these metrics to help detect concerning rises in emerging problems, e.g., upticks in reload complaints, then escalate and flag concerns accordingly</li><li>Manage the support of the development of operational risk framework to enable effective risk management and decision making in the BU</li><li>Manage specific risk and controls governance forums for US Consumer Services, interfacing with org-wide governance processes and committees (e.g., Operational Risk Management Committee) and share insights and lessons learned across forums</li><li>Support development of BU-specific procedures and additional standards (i.e., escalation protocols), related to the execution of the Operational Risk Management programs</li><li>Facilitate the understanding and use of the risk governance framework across BUs through regular communication</li><li>Support the internal and external exam management process, working with the Enterprise functions (e.g., data request compilation, action implementation, and regulatory adherence)</li><li>Aggregate reporting, approvals/exceptions and support "change-the-function" activities for the BU</li><li>Lead implementation of key areas training initiatives that align with Operational Risk Management</li><li>Manage processes to ensure and monitor the integration of regulatory changes &amp; updates into the Operational Risk framework and training materials</li><li>Support sharing insights, better practices, themes, etc. across the enterprise</li></ul><h4>Required Qualifications: &nbsp;</h4><ul><li>4+ Years experience in operational risk management (e.g., within Risk and/or Internal Audit function) Understanding of critical operational risk management lifecycle activities&nbsp;</li><li>Excellent project management, communication, and interpersonal skills&nbsp;</li><li>Experience in process governance, with an understanding of processes that align with policies, regulatory frameworks, and/or operational standards&nbsp;</li><li>Robust analytical and problem-solving skills, with an ability to analyze data, identify trends, and evaluate risk scenarios effectively&nbsp;</li></ul><h4>Preferred Qualifications:&nbsp; </h4><ul><li>Bachelor's Degree in Finance, Business, Risk Mgmt., or related field; advanced degrees (e.g., MBA, MSc) or certifications are advantageous</li><li>Experience in at least one of the following: <ul><li>Translating operational risk strategy and programs into performance trends and themes</li><li>Developing compelling reporting materials and insights regarding risk management performance and adherence to guidelines and standards</li><li>Tracking and identifying issues with Key Risk Indicator (KRI) limits and risk appetite to ensure operational risks are managed within agreed thresholds</li><li>Performing or supporting an audit or review of operational processes, risks, and controls</li><li>Advanced PowerPoint and Excel skills, including extensive formula and pivot table creation&nbsp;</li></ul></li></ul><ul><li>Experience in financial services industry</li></ul>ORMCMSalary Range: $90,000.00 to $165,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Senior Manager - Control Management Reporting & Analytics

American Express Travel Related Services Company, Inc. seeks Managers, Data Analytics to deliver best-in-class analytics and insights for the Consumer Digital Acquisition funnel. Connect digital web metrics with transactional business data to uncover the website’s impact on the business. Turn disparate data into cohesive stories, driving actionable learnings and insights (inclusive of data visualization). Support experimentation plans in alignment with cross-functional partners. Author and present performance reports and project outcomes to senior leadership and business unit partners. Collaborate effectively with multiple internal and external stakeholders.Position requires a Master’s degree in Statistics, Actuarial Science, Management Information Systems, Business Administration, Finance, Economics, Marketing Analytics, or a related field, and 2 years of experience with comprehensive data analytics and integration. Experience must include 2 years of experience with each of the following: Collaborating with marketing and product development teams to align analytics initiatives with business goals; facilitating cross-functional collaboration in complex, geographically dispersed environments; leveraging data insights to drive strategic decision-making and innovation; building and maintaining enterprise-level dashboards for performance monitoring; customizing dashboards to track key performance indicators and metrics; designing and conducting hypothesis tests and experiments to optimize user experience; measuring performance of A/B tests across web, native app, and hybrid platforms; querying and manipulating data using SQL Server and MySQL databases; extracting, transforming, and loading (ETL) data from various sources; data visualization using Power BI and Tableau; programming languages, including Python and R; and data interchange formats, including JSON and XML. Telecommuting is available up to 2 days per week.Job Location: Phoenix, AZ &nbsp;&nbsp;Salary Range: $115,357.00 - $165,000.00 &nbsp;annuallyWe back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our&nbsp;Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.US Job Seekers/Employees -&nbsp;Click here&nbsp;to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider a number of job-related factors, including experience and location.#LI-DNI

Managers, Data Analytics

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers’ digital lives.Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems.Amex offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source.And because we understand the importance of keeping your skill fresh and relevant, we give you dedicated time to invest in your professional development.Find your place in technology on #TeamAmex.Let’s share success.Global Infrastructure Product Services aims to establish and reinforce a culture of effective metrics, data-driven business processes, architecture simplification, and cost transparency.&nbsp;A successful Data Analyst knows that delivering on that promise takes foresight, planning and agility.&nbsp;&nbsp;We are seeking Data Analysts who are not only technically adept, but also understand the importance of harnessing the power of data to streamline financial operations, enhance decision-making and improve business outcomes.&nbsp;This role is focused on collaborating closely with cross-functional teams to analyze complex datasets, extract actionable insights and drive strategic decision-making to support our business objectives.&nbsp;Let’s build on what you know.If you are a highly motivated and experienced data analyst looking to make significant impact in a dynamic environment, and you have proficiency and experience with analyzing and visualizing data, extracting actionable insights and uncovering trends, let’s find business advantages hiding in plain sight.&nbsp;&nbsp;Here’s just some of what you’ll do:<ul><li>Collaborate with stakeholders across the organization to understand functional requirements and translate them into actionable data analysis tasks</li><li>Collect, clean and manipulate data from multiple sources to prepare it for analysis, ensuring accuracy and completeness</li><li>Perform exploratory data analysis to uncover trends, patterns and correlations, and provide valuable insights</li><li>Develop and maintain dashboards, reports and visualizations to communicate key findings and insights to stakeholders to enable data-driven decision-making</li><li>Assist with the development and implementation of predictive models and analytical methodologies to forecast infrastructure resource needs and support proactive planning efforts</li><li>Support ad-hoc analysis requests and special projects as needed, demonstrating flexibility and adaptability with addressing evolving business needs</li><li>Stay updated on industry trends and best practices in data analysis and strategic analytics, and actively contribute to the continuous improvement of our analytical capabilities.</li></ul>Are you up for the challenge?&nbsp;&nbsp;Here’s what you should have:<ul><li>Bachelor’s or Master’s degree in Computer Science, Data Analytics, Statistics, Mathematics, or a related discipline is a plus</li><li>2+ years of experience in a data analysis role, with a proven ability to manipulate and analyze large datasets</li><li>Proficiency in data manipulation and analysis using SQL, Python, R or the equivalent; knowledge of SAS is a plus but not required.</li><li>Experience with data visualization tools (Tableau, PowerBI, matplotlib, etc.), with strong ability to communicate complex findings effectively</li><li>Excellent communication and interpersonal skills, with the ability to collaborate effectively with stakeholders across different functions and levels of the organization</li><li>Proficiency with KPI and metric design</li><li>Thorough understanding of enterprise infrastructure technologies such as Compute, Storage, Network, Mainframe to inform model development and adjustments is a plus</li><li>Strong analytical and problem-solving skills, coupled with a keen attention to detail and the ability to uncover insights from data</li><li>Proven ability to work independently as well as collaboratively in a fast-paced and dynamic environment, with a passion for learning and professional growth&nbsp;</li></ul>Salary Range: $60,000.00 to $110,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Analyst - Data Analytics

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers’ digital lives.Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems.Amex offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source.And because we understand the importance of keeping your skill fresh and relevant, we give you dedicated time to invest in your professional development.Find your place in technology on #TeamAmex.Let’s share success.Global Infrastructure Product Services aims to establish and reinforce a culture of effective metrics, data-driven business processes, architecture simplification, and cost transparency.A successful Data Analyst knows that delivering on that promise takes foresight, planning and agility.We are seeking Data Analysts who are not only technically adept, but also understand the importance of harnessing the power of data to streamline financial operations, enhance decision-making and improve business outcomes.This role is focused on collaborating closely with cross-functional teams to analyze complex datasets, extract actionable insights and drive strategic decision-making to support our business objectives.Let’s build on what you know.If you are a highly motivated and experienced data analyst looking to make significant impact in a dynamic environment, and you have proficiency and experience with analyzing and visualizing data, extracting actionable insights and uncovering trends, let’s find business advantages hiding in plain sight. Here’s just some of what you’ll do:<ul><li>Collaborate with stakeholders across the organization to understand functional requirements and translate them into actionable data analysis tasks</li><li>Collect, clean and manipulate data from multiple sources to prepare it for analysis, ensuring accuracy and completeness</li><li>Perform exploratory data analysis to uncover trends, patterns and correlations, and provide valuable insights</li><li>Develop and maintain dashboards, reports and visualizations to communicate key findings and insights to stakeholders to enable data-driven decision-making</li><li>Assist with the development and implementation of predictive models and analytical methodologies to forecast infrastructure resource needs and support proactive planning efforts</li><li>Support ad-hoc analysis requests and special projects as needed, demonstrating flexibility and adaptability with addressing evolving business needs</li><li>Stay updated on industry trends and best practices in data analysis and strategic analytics, and actively contribute to the continuous improvement of our analytical capabilities.</li></ul>Are you up for the challenge?Here’s what you should have:<ul><li>Bachelor’s or Master’s degree in Computer Science, Data Analytics, Statistics, Mathematics, or a related discipline is a plus</li><li>2+ years of experience in a data analysis role, with a proven ability to manipulate and analyze large datasets</li><li>Proficiency in data manipulation and analysis using SQL, Python, R or the equivalent; knowledge of SAS is a plus but not required.</li><li>Experience with data visualization tools (Tableau, PowerBI, matplotlib, etc.), with strong ability to communicate complex findings effectively</li><li>Excellent communication and interpersonal skills, with the ability to collaborate effectively with stakeholders across different functions and levels of the organization</li><li>Proficiency with KPI and metric design</li><li>Thorough understanding of enterprise infrastructure technologies such as Compute, Storage, Network, Mainframe to inform model development and adjustments is a plus</li><li>Strong analytical and problem-solving skills, coupled with a keen attention to detail and the ability to uncover insights from data</li><li>Proven ability to work independently as well as collaboratively in a fast-paced and dynamic environment, with a passion for learning and professional growth&nbsp;</li></ul>Salary Range: $60,000.00 to $110,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Senior Analyst - Data Analytics

<h2>Company Description</h2>Since 1940, Dairy Queen® has been one of the world’s best known and loved brands. Based in Minneapolis, MN, International Dairy Queen Inc., (IDQ), is the parent company of American Dairy Queen Corporation. As a leading franchisor, there are more than 7,000 independently owned and operated restaurants in the U.S., Canada and more than 20 countries around the world. IDQ is a subsidiary of Berkshire Hathaway Inc. (Berkshire) which is led by Warren Buffett, the legendary investor and CEO of Berkshire.Here at IDQ, we create extraordinary Fan experiences every day and we do this through our commitment to hiring and retaining only the best in class talent. We firmly believe that our employees are the catalyst to the success of the company where their initiative, strategic thinking, and entrepreneurial spirit are recognized and rewarded. We're looking for motivated, passionate and dedicated individuals with an inherent need and ambition to go after bigger challenges.<h2>Job Description</h2>We have an exciting opportunity for a Franchise Business Consultant to be home based in or around Wichita, Kansas.The Franchise Business Consultant supports a district of franchised owned restaurants and provides&nbsp;guidance and coaching to franchisees and operations team to achieve short and long-term company and operational goals.&nbsp;&nbsp;Utilize knowledge of restaurant operations and staff resources to provide counsel, advice, and assistance to franchisee owners/operators to positively impact and improve sales, profits, operating standards, and operating systems while maintaining or exceeding customer expectations. Ensure compliance with IDQ policies and system standards. Gain and maintain support of DMA chairs and other key franchisee leadership in achieving operational goals. Engage functional experts when needed. Provide support to other functions when needed.Key accountabilities Include:Planning<ul><li>Effectively implement and execute the Worldwide Operation’s Business Plan (rolling 1-, 2- and 3-year plan) for a particular District. Develop and implement a district wide business plan (i.e., integrated marketing, operations, training, development, and supply chain plan)</li><li>When and where appropriate, establish and implement effective business plans with franchise owners in the district. Provide necessary counsel and assistance to ensure the plans include specific goals and strategies in support of American Dairy Queen’s (ADQ) Operations and Marketing Plan.</li></ul>Consulting<ul><li>Provide advice and guidance in developing and managing marketing performance through effective partnerships with appropriate departments, vendors, and franchisees.</li><li>Responsible for positioning franchisees for consistent achievement of optimal shift management, food safety, quality, service, cleanliness, repair and maintenance, and atmosphere goals as established by Operation’s Business Plan and ADQ’s operating standards.</li><li>Provide impactful advice and counsel to position franchisees for optimal financial health.</li><li>Partner with appropriate ADQ staff to help position new and existing franchisees to establish and execute effective development, reinvestment, and renewal strategies.</li></ul>Other<ul><li>Provide support to other departments/functions as needed.</li><li>May assist with new store openings as required.</li><li>Complete ad hoc projects as required.</li></ul>Job also requires:<ul><li>Ability to be available and to work occasional evening and weekend hours as necessary, to meet business needs of franchisees.</li><li>ServSafe certification</li><li>Frequent (4+ hours per day) communication via telephone and email.</li><li>Ability to travel overnight for franchisee and staff meetings/visits an average of two weeks per month.</li><li>Ability to drive an automobile for franchisee and staff meetings/visits.&nbsp; May require sitting in vehicle up to 8 hours per day, when traveling.&nbsp; Must be able to be insured by company insurance provider.</li><li>Ability to travel by airplane as necessary.</li><li>Ability to stand on concrete or tiled floors for up to 8 hours per day, when visiting a franchisee location.</li><li>No food or beverage allergies that would prevent you from tasting products or working in and around a Dairy Queen restaurant environment.</li><li>A clean driving record is required.</li></ul><h2>Qualifications</h2>Education/Experience:<ul><li>Bachelor’s degree in business, restaurant management or a related field or equivalent restaurant operations experience.&nbsp;</li><li>4 or more years of restaurant management (multi-unit/high volume preferred) and/or franchise operations management (or an equivalent combination of education and experience).</li></ul>Skills:<ul><li>Thorough knowledge and familiarity with the Restaurant Industry (QSR preferred)</li><li>Thorough knowledge of restaurant operations.</li><li>Proficient knowledge of marketing, finance, training, human resource, and development.&nbsp;</li><li>Well organized with a high attention to detail and accuracy.</li><li>Creative thinker who can quickly develop innovative ideas across a wide variety of business units.</li><li>Strong communication skills, with the ability to clearly articulate concepts and programs to a variety of audiences.</li><li>Excellent written and verbal communication skills.</li><li>Ability to provide excellent customer service to both internal and external clients.</li><li>Strong ability to multi-task and prioritize multiple projects and requests simultaneously.</li><li>Relationship building skills with the ability to create mutually beneficial relationships with both internal and external clients.</li><li>Ability to work quickly in a fast-paced environment with frequent interruptions</li></ul>The US national base salary range for this position is $92,800 - $113,680. This position is also eligible for a bonus. The base salary range displayed reflects the targeted hiring range for positions across all US locations. Individual pay is determined by job-related skills, work location and relevant education or experience.<h2>Additional Information</h2>All your information will be kept confidential according to EEO guidelines.&nbsp; &nbsp;You must be work authorized in the United States without the need for employer sponsorship.BenefitsOur benefit package supports the well-being of our employees and their families.&nbsp; Our comprehensive benefit package includes, medical, dental, 401K match, paid time off (including volunteer time as well as parental leave) and so much more!&nbsp; To learn more about our great benefit offerings,&nbsp;<a href="https://idq4.sharepoint.com/:b:/s/HumanResources/ETd5qbtK9IpGmVraMF11l9YBdW7XfZQ9QDSPSzdEYt6w_w" target="_blank">Click Here.</a>Work EnvironmentMost positions located out of our global headquarters in Bloomington, MN will work a hybrid work schedule where you will work 2 collaboration days a week.&nbsp; Additional in office time may be required to support team/project needs.&nbsp; Positions will be identified as “remote eligible” when consideration will be given to candidates outside of drivable distance to our Bloomington office.Our Commitment to Diversity, Equity and InclusionWe are committed to creating a culture of diversity, equity and inclusion for all who touch DQ.&nbsp; We believe in and commit to fostering a community where employees bring their authentic selves to work; where we recruit, engage and retain employees, franchise owners and suppliers with diverse background and identities; and where everyone feels welcome engaging with our DQ brand.IDQ is an Equal Opportunity Employer that values the strength diversity brings to the workplace. IDQ participates in the US E-Verify program.&nbsp;&nbsp;You must be work authorized in the United States without the need for employer sponsorship.

Franchise Business Consultant

<h2>Company Description</h2>Since 1940, Dairy Queen® has been one of the world’s best known and loved brands. Based in Minneapolis, MN, International Dairy Queen Inc., (IDQ), is the parent company of American Dairy Queen Corporation. As a leading franchisor, there are more than 7,000 independently owned and operated restaurants in the U.S., Canada and more than 20 countries around the world. IDQ is a subsidiary of Berkshire Hathaway Inc. (Berkshire) which is led by Warren Buffett, the legendary investor and CEO of Berkshire.Here at IDQ, we create extraordinary Fan experiences every day and we do this through our commitment to hiring and retaining only the best in class talent. We firmly believe that our employees are the catalyst to the success of the company where their initiative, strategic thinking, and entrepreneurial spirit are recognized and rewarded. We're looking for motivated, passionate and dedicated individuals with an inherent need and ambition to go after bigger challenges.<h2>Job Description</h2>We have an exciting new opportunity available for a Senior Manager, Gift Cards supporting the Dairy Queen brand.&nbsp;&nbsp;The Senior Manager, Gift Cards will lead the evolution and growth strategies for the gift card program at Dairy Queen. This role requires an entrepreneurial mindset to establish a new capability, build strategies, identify opportunities, and drive quick wins in an evolving digital landscape. The role requires a seasoned professional with a deep understanding of the gift card and QSR industry, digital commerce, and consumer behavior. This role involves managing relationships with suppliers, developing marketing strategies, ensuring operational efficiency, and driving profitable sales through promotional activities. The Senior Manager will work closely with cross-functional teams and external partners to deliver a best-in-class gift card experience.Key Accountabilities Include:Strategic Leadership:<ul><li>Develop a gift card strategy from the ground up, focusing on untapped opportunities, quick wins, and integrating the program into broader business goals</li><li>This role is ideal for a proactive leader ready to take full ownership, build strategies, and lead efforts that drive growth and innovation in the gift card space</li><li>Identify and capitalize on market trends, consumer insights, and competitive dynamics to drive gift card sales.</li><li>Work closely with cross-functional teams (e.g., marketing, digital, operations, finance) to integrate the gift card program into broader business initiatives.</li><li>Evaluate the need for additional staff and develop a business case to support hiring of new team members.</li></ul>Program Management:<ul><li>Establish processes, marketing campaigns, and distribution channels for both B2C and B2B sales, creating structure and direction where it is currently undefined</li><li>Lead the strategic direction for in-store and online gift card programs, including seasonal promotions and digital strategy.</li><li>Manage gift card production, inventory, fulfillment processes and work closely with cross-functional teams.</li><li>Ensure compliance with regulatory requirements, industry standards, company policies, and implement fraud prevention measures.</li></ul>Partnerships &amp; Sales Growth:<ul><li>Cultivate and manage relationships with third-party distributors, corporate clients, and strategic partners to expand gift card distribution and drive sales.</li><li>Develop and execute B2B sales strategies to increase corporate gift card sales, including holiday promotions, bulk purchasing, and loyalty programs.</li><li>Collaborate with marketing teams to design and launch targeted campaigns that boost gift card awareness and sales during key periods (e.g., holidays, special events).</li></ul>Analytics &amp; Performance Optmization:<ul><li>Leverage data-driven insights not only to optimize existing processes but also to identify new avenues for growth and innovation</li><li>Provide regular reporting on key metrics, trends, and forecasts to senior leadership.</li><li>&nbsp;Continuously evaluate and improve the customer journey for purchasing, redeeming, and managing gift cards.</li></ul><h2>Qualifications</h2><ul><li>Bachelor’s degree in Marketing, Business Administration, or related field; MBA preferred, or equivalent combination of education and work experience.</li><li>7+ years of experience in gift card management, digital commerce, or a related field within the QSR industry.</li><li>Proven track record of developing and executing successful gift card programs that drive revenue growth.</li><li>Strong analytical skills with the ability to leverage data to inform strategy and decision-making.</li><li>Excellent project management skills, with the ability to lead cross-functional teams and manage multiple initiatives simultaneously.</li><li>Exceptional communication and interpersonal skills, with the ability to influence and collaborate with stakeholders at all levels.</li><li>Experience with B2B sales and third-party partnerships is highly desirable.</li><li>Proficiency in digital marketing and e-commerce platforms.</li></ul><h2>Additional Information</h2>All your information will be kept confidential according to EEO guidelines.&nbsp;BenefitsOur benefit package supports the well-being of our employees and their families.&nbsp; Our comprehensive benefit package includes, medical, dental, 401K match, paid time off (including volunteer time as well as parental leave) and so much more!&nbsp; To learn more about our great benefit offerings,&nbsp;<a href="https://idq4.sharepoint.com/:b:/s/HumanResources/ETd5qbtK9IpGmVraMF11l9YBdW7XfZQ9QDSPSzdEYt6w_w" target="_blank">Click Here.</a>Work EnvironmentMost positions located out of our global headquarters in Bloomington, MN will work a hybrid work schedule where you will work 2 collaboration days a week.&nbsp; Additional in office time may be required to support team/project needs.&nbsp; Positions will be identified as “remote eligible” when consideration will be given to candidates outside of drivable distance to our Bloomington office.Our Commitment to Diversity, Equity and InclusionWe are committed to creating a culture of diversity, equity and inclusion for all who touch DQ.&nbsp; We believe in and commit to fostering a community where employees bring their authentic selves to work; where we recruit, engage and retain employees, franchise owners and suppliers with diverse background and identities; and where everyone feels welcome engaging with our DQ brand.IDQ is an Equal Opportunity Employer that values the strength diversity brings to the workplace. IDQ participates in the US E-Verify program.&nbsp;&nbsp;You must be work authorized in the United States without the need for employer sponsorship.

Senior Manager, Gift Cards

Research Assistant UIW Mission Position Summary The Research Assistant is responsible for assisting in faculty-led research in the Department of Pharmaceutical Sciences at the Feik School of Pharmacy. This position contributes to the teaching and training of laboratory personnel and students and ensures compliance with research regulations and procedures. The Research Assistant reports to the Assistant Dean and Chair of the Department of Pharmaceutical Sciences. Essential Functions Job Duties Knowledge Skills and Abilities <ul> <li>Proficiency in MS Outlook, Word, Excel, or similar systems.</li> <li>Strong communication skills, verbal, written, and interpersonal.</li> <li>Strong organizational and record-keeping skills.</li> <li>Excellent time-management skills.</li> <li>Possess a sound understanding of procedures and experiments in the area of formal training.</li> <li>Ability and willingness to train in other areas to support diverse research endeavors within the department.</li> <li>Ability and willingness to train in operating and maintaining equipment.</li> <li>Ability and willingness to learn new instrumentation skills to help progress research projects.</li> <li>Ability to work effectively with individuals from diverse communities and cultures.</li> <li>Employee shall adhere to all applicable rules and regulations of the University, the Conference, and the NCAA.</li> </ul> Required Education B.S. in biology, chemistry, or related field. Required Work Experience One (1) year of research experience. Preferred Qualifications M.S. in biomedical sciences, natural sciences, or related field. Required Certifications, Licenses or Registrations None Work Hours Monday through Friday 8am to 5pm with extended hours as needed due to nature of experiments. Physical Demands <ul> <li>Ability to lift up to 20 lbs of research equipment or supplies.</li> <li>Ability to reach overhead, bend, and squat to retrieve laboratory materials.</li> <li>Ability to climb stools and/or ladders to reach top shelves.</li> </ul> Posting Number: AS2065PO Job Type: Full Time Job Category: Staff (non-exempt) Desired Start Date: 12/02/2024 Position End Date (if temporary): Reports To: Asst. Dean and Chair, Pharm. Sc. Dept. Salary: $40,000 Open Date: 10/15/2024 Close Date: Open Until Filled: Yes Special Instructions to Applicant To apply, visit <a href="https://apptrkr.com/5727917" target="_blank">https://jobs.uiw.edu/postings/27316</a> UIW is committed to a policy of equal opportunity in employment, without regard to race, color, sex, sexual orientation, citizenship status, national origin, age, marital status, disability, genetic information, gender identity or expression, veteran status, pregnancy, and religion (except in limited circumstances when religious preference is both permitted by law and deemed appropriate as a matter of University policy).jeid-b4afad4cb87a0441b777e82dd5c9b14f

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