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DUTIES:The Quality Assurance (QA) Assistant serves as the assistant to the Quality Assurance Performance Improvement Administrator (QAPI) on continuous quality improvement projects and quality department initiatives and projects as assigned. The QA Assistant may conduct PERM audits of Cape Atlantic I.N.K. youths' records assuring agency integrity and Medicaid compliance are maintained. The QA Assistant contributes information and analysis of audits, satisfaction surveys, and quality improvement projects as assigned as well as identifying system issues and makes recommendations for improvement. Functions as an information source to the QA department on critical quality issues and prepares, monitors and collects data for analyzing and trending. The QA Assistant manages spreadsheets and may interface with youths' records in compliance with HIPAA regulations and completes all other duties as assigned. The QA Assistant maintains confidentiality and safeguards all past or current, Cape Atlantic I.N.K. youth/families', written, verbal or electronic, protected health information. Must be able to perform job remotely as needed.Minimal Qualifications:Education: Associate or bachelor’s degree in human service-related field or Management Information System field.Experience: Two year’s experience working in an organization with similar mission and operations. Proficient computer skills required. Must be knowledgeable in Microsoft Office (specifically Excel and Access) and be familiar with MS Teams. Excellent verbal and written communications, as well as interpersonal skills. Must possess attention to detail, ability to problem solve and complete assignments in a timely and efficient manner. Works well independently as well as collaborate with others. Bilingual a plus.Training: Knowledge of QA concepts, data methodologies and CYBER preferred. A valid driver’s license is required. Must successfully complete background check and driver's license check.Cape Atlantic INK considers candidates for employment without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other protected characteristic under applicable law.Job Type: Full-timePay: $25.18 per hourExpected hours: 35 per weekBenefits:<ul><li>401(k)</li><li>Dental insurance</li><li>Employee assistance program</li><li>Health insurance</li><li>Paid time off</li><li>Vision insurance</li></ul>

CAPE ATLANTIC INK

Quality Assurance Assistant

QUALITY ASSURANCE ASSISTANT

Position Title: Personal &amp; Success Counselor Department: Personal &amp; Success Counseling (PES) Division: Dean of Students (DOS) Employee Status: Full Time (Grant funded through December 31, 2025) Group: Professional Staff Association (PSA) Grade: M Salary: ($58,700 - $60,500 annually) Hours: General hours Monday - Friday, 8 am - 5 pm FLSA: Professional / Technical ________________________________________________________________________________ Reporting Relationships Reports to: Dean of Students Supervision Exercised: None Job Summary Assist the Rock Valley College community in the development and implementation of a student counseling center that provides programming that is responsive to student needs, enhances student development and supports the Illinois Mental Health Early Action Act. Essential Duties and Responsibilities include the following. Related duties may be assigned. 1. Work with students in the development of educational goals and the implementation of plans to meet those goals. 2. Assist in the student academic advisement process. 3. Provide personal/social counseling and referral services to students for students through appropriate delivery systems. 4. Provide wellness programming, and drug, alcohol, and violence prevention education to the RVC campus community. 5. Work with Dean of Students office to reduce negative health and safety consequences as a result of alcohol, drug, and violence. 6. Be available to faculty, staff and students for consultation, walk-ins, and psycho-education counseling regarding student mental health issues. 7. Assist students dealing with crisis situations and make appropriate referrals when needed. 8. Actively participate on the Behavior Intervention Team. 9. Provide direct support, programming, and guidance to the College’s effort to support students on Academic Alert, Academic Probation and Standards of Academic Progress Financial Aid Appeal. 10. Compile and distribute current academic and social information pertinent to the growth and development of college students. 11. Stay apprised of current legal and ethics issues in counseling and higher education. 12. Regular attendance is expected. 13. Using tact and courtesy, the ability to establish and maintain effective relationships with persons contacted in the course of work. 14. Serve as the College Homeless Student Liaison to provide support and advocacy for students in emergency, transitional, and permanent housing needs. Meet regularly to help create plans to achieve student-directed goals in order to decrease housing insecurities and increase success in their education journey. 15. Coordinate/collaborate frequently with the Continuum of Care (Rockford Housing Authority, NIReACH, Rockford Rescue Mission, etc.) to maintain best practices and information on community resources related to housing. 16. Work closely with the Rock Valley College Foundation and Executive Director of Grants to explore grant opportunities and identify students in need. Requirements 1. Master’s degree from an accredited institution is required. 2. Master’s degree in College Student Personnel, Counseling, Educational Counseling or Counseling Psychology is preferred. 3. Licensure related to counseling or social work (LSW, LPC, LCSW, LCPC) is preferred 4. Excellent written and verbal communication skills and strong interpersonal skills. 5. Experience in crisis response or crisis counseling is necessary. 6. Experience in counseling within a college or university counseling center setting is preferred. 7. Experience in community college education is desirable. 8. Demonstrated ability to work with diverse students, faculty and staff is necessary. 9. Bi-lingual proficiency (Spanish) is highly desirable. 10. Basic computer skills in word processing, data base management, and Internet usage also required. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Minimum Qualifications Master’s degree from an accredited institution is required. Master’s degree in College Student Personnel, Counseling, Educational Counseling or Counseling Psychology is preferred. Possession of State Counseling or Social Work Licensure is required within 1 year of starting the position. Excellent written and verbal communication skills and strong interpersonal skills also required. A demonstrated ability to work as a member of team is also required. Three to five years’ experience in post-secondary education or other student personnel work is necessary. Experience in crisis response or crisis counseling is necessary. Experience in counseling within a college or university counseling center setting is preferred. Experience in community college education is desirable. Demonstrated ability to work with diverse students, faculty and staff is necessary. Bi-lingual proficiency (Spanish) is highly desirable. Basic computer skills in word processing, data base management, and Internet usage also required.&nbsp;

Rock Valley College

Personal and Success Counselor

3 Social Services Jobs