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You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.How will you make an impact in this role?The Global Brand Sponsorships and Experiential Marketing team leads 40+ partnerships globally, delivering best-in-class ticket access, live event and digital engagement platforms across Card Member and Prospect passion points of sports, music, theater and various other cultural interests. This role sits within the Global Advertising and Brand Management division, which is responsible for driving demand for American Express products and services by getting our world-class brand into the marketplace.Your Position: This role will be responsible for driving the strategic vision of American Express’ role in Music, Entertainment and Innovation verticals specifically tied to musical artists, touring events, festivals, cultural tastemakers and defining our opportunities with emerging tech platforms across the sponsorship portfolio. The ideal candidate has a passion for creating differentiated engagements and is excited by the opportunity to redefine what experiential marketing looks like for these industries and beyond. Additionally, this candidate will possess expertise on how American Express can navigate and leverage emerging platforms and new technology to innovate experiences across the entire Sponsorships and Experiential Marketing. This role requires travel to execute onsite programs and nurture industry partnerships (~20%). Job Responsibilities: <ul><li>Drive the strategic vision of American Express’ role in Entertainment Access tied to musical artists, touring and Theater. </li><li>Spearhead musical artist partnership strategy and selection process, negotiate and execute deals. </li><li>Lead the strategy and execution of music, festival, theater activations and ticketing programs, including access and benefits for Card Members, prospect engagement programs, live activation plans, offsite/digital extensions, branding, utilization of contractual media and sponsorship assets and B2B hospitality programs</li><li>Oversee the development of a global sponsorship innovation strategy, leveraging new platforms such as gaming/esports, Web3 and other Digital Products to maximize brand consideration and stakeholder value</li><li>Support expansion of the Internal Ticketing COE remit and presence </li><li>Optimize end-to-end Entertainment Customer journey </li><li>Lead renewal strategies within the portfolio, as well as negotiations of new contracts and partnership agreements as needed, working closely with legal, Strategic Partnerships and external agency partners</li><li>Build relationships with senior level property partners to ensure strong collaboration amongst teams and mutual understanding of strategies and objectives</li><li>Oversee large scale budgets in partnership with Finance team, ensuring close understanding of internal processes and ensuring project comes in at or under budget</li><li>Develop relationships across American Express enterprise to further business and brand goals in creative ways for both business and consumer customers</li><li>Communicate regular planning updates as well as full activation plans in strategic, clear manner to American Express senior executives</li></ul>Qualifications: <ul><li>Experienced marketer and leader (10+ years), with strong connection to the music industry, passion for experiential and digital marketing as well as new forms of technology and innovation.</li><li>Significant experience working across industry stakeholders from artists teams to promoters is required.</li><li>Expertise proposing new strategies to test &amp; learn into new, emerging spaces including gaming, esports, web3, new technologies and more&nbsp;</li><li>Personal excellence in relationship building with instinctual partnership orientation, working closely with a diverse set of internal partners, industry partners and multiple creative agencies across global markets.</li><li>Exceptional people leadership skills including engagement in individual development plans and career mentorship</li><li>Proven track record in managing partners, large-scale cross-functional teams and agency partners across experiential, media, content and PR</li><li>All around strategic thinker who is well-versed in culture, analytics, consumer insights and employs a customer first mindset to all experiential plans and activations.</li><li>Strong organizational and project management skills to manage multiple programs concurrently.</li><li>Proficiency in budget management and the necessary decisiveness to focus investments appropriately</li><li>Ability to manage in a strict compliance environment, with proper reverence towards operational excellence.&nbsp;</li><li>Experience in delivering recommendations to senior level executives; effective communicator at all levels of organizations, and comfortable with press and industry communication.</li><li>Possesses a balance of conviction to drive change with breakthrough collaboration and influence management capabilities</li><li>Proficiency building test-and-learn frameworks, building stakeholder buy-in, executing and measuring new partnerships &amp; experiential campaigns&nbsp;</li><li>Prior experience in emerging platforms: gaming/esports, Web3, etc. preferred</li><li>High energy, self-starter, team-oriented, innovative, and entrepreneurial spirit</li></ul>Employment eligibility to work with American Express in the U.S is required as the company will not pursue visa sponsorship for these positionsSalary Range: $185,000.00 to $260,000.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

American Express

Vice President - Music, Entertainment & Innovation

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold ourcompany valuesand powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.General Counsel’s Organization – Manager &amp; Counsel, Fraud &amp; LendingThe General Counsel’s Organization (GCO) at American Express is seeking a Manager &amp; Counsel to provide legal support to the Credit Fraud Risk (CFR) and Global Credit and Fraud Operations (GCFO) businesses. CFR functions are critical to the core businesses of Amex given the close interaction across all lines of business and the foundational nature of underwriting and customer management practices, which contribute to Amex’s industry-leading write-off rates and customer service results. CFR is tasked with building out increasingly complex credit and fraud controls, as well as servicing, operations and remittance procedures and strategy across Amex’s credit and charge cards, virtual payment accounts, non-card lending products, and bank deposit accounts.GCFO is a global and diverse organization that plays a critical role on the operational side of Risk to protect the company and enable growth, while playing an important role in servicing for customers.&nbsp;This position will serve on the GCO’s growing legal team that supports CFR and GCFO. The successful candidate will provide legal coverage to CFR on fraud, dispute handling, and fraud control and mitigation strategies, and payments strategies, policies, and capabilities in American Express’s lending products and services.This position requires regularly navigating novel and rapidly evolving business and legal issues across a broad range of matters and working seamlessly with colleagues throughout the company. Roles and Responsibilities:<ul><li>Provide legal advice on issues involving fraud in consumer and commercial lending products and services, including regulatory considerations, dispute handling, and fraud control and mitigation strategies.</li><li>Stay abreast of regulatory and legal developments in the evolving global legal landscape around fraud and dispute handling; summarize regulatory developments.</li><li>Counsel on legal issues across the collections lifecycle.</li><li>Collaborate with colleagues across the GCO and other business units.</li><li>Engage and participate in strategic business and GCO projects.</li><li>Routinely engage directly with business clients.</li><li>Proactively protect the brand and reputation of American Express through legal advice and guidance regarding company activities and legal and regulatory compliance.</li></ul>Skills and Qualifications:<ul><li>J.D. with admission to practice law in New York.</li><li>3+ years of relevant work experience in a law firm and/or in-house corporate legal environment.</li><li>Experience with U.S. consumer financial regulatory matters with working knowledge of the Truth in Lending Act and UDAAP.</li><li>Interest in developing a strong understanding of business needs and objectives. </li><li>Strong analytical and problem-solving skills, with passion for generating creative and innovative solutions.</li><li>Ability to communicate complex issues clearly and persuasively, in both written and oral format, and to synthesize complex issues.</li><li>Excellent collaboration and teamwork skills and ability to work well in cross-functional team settings.</li><li>Ability to manage and prioritize competing demands while maintaining high attention to detail and meeting deadlines.</li><li>Intellectually curious and&nbsp;self-motivated, high level of personal energy and commitment.</li></ul>Additional Preferred Qualifications:<ul><li>Experience with the Fair Credit Reporting Act and Equal Credit Opportunity Act preferred; experience with U.S. consumer financial regulatory and payments matters also preferred.</li><li>Strong executive presence and ability to influence stakeholders.</li><li>Demonstrated ability to build excellent relationships.</li><li>Willingness and flexibility to be a team player and take on new responsibilities and challenges.</li><li>Excellent oral and written communication skills.</li></ul>Additional Details:·Location:200 Vesey Street, New York, NY 10285 ·Workplace Flexibility:Full time, Hybrid. ·American Express offers a collegial, highly stimulating and diverse working environment. High performance is rewarded continually.&nbsp;Salary Range: $110,000.00 to $190,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

Manager & Counsel, Fraud & Lending

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.General Counsel’s Organization – Manager &amp; Counsel, Credit Fraud Risk and Global Credit and Fraud OperationsThe General Counsel’s Organization (GCO) at American Express is seeking a Manager &amp; Counsel to provide legal support to the Credit Fraud Risk (CFR) and Global Credit and Fraud Operations (GCFO) businesses. CFR functions are critical to the core businesses of Amex given the close interaction across all lines of business and the foundational nature of underwriting and customer management practices, which contribute to Amex’s industry-leading write-off rates and customer service results. CFR is tasked with building out increasingly complex credit and fraud controls, as well as servicing, operations and remittance procedures and strategy across Amex’s credit and charge cards, virtual payment accounts, non-card lending products, and bank deposit accounts.GCFO is a global and diverse organization that plays a critical role on the operational side of Risk to protect the company and enable growth, while playing an important role in servicing for customers.&nbsp;This position will serve on the GCO’s growing legal team that supports CFR and GCFO. The successful candidate will provide legal coverage to CFR on fraud, dispute handling, and fraud control and mitigation strategies, and payments strategies, policies, and capabilities in American Express’s banking products and services.This position requires regularly navigating novel and rapidly evolving business and legal issues across a broad range of matters and working seamlessly with colleagues throughout the company. Roles and Responsibilities:<ul><li>Advise on matters relating to payments in the banking industry, including wires, checks, and electronic money transfers via ACH.</li><li>Provide legal advice on issues involving fraud, including regulatory considerations, dispute handling, and fraud control and mitigation strategies.</li><li>Stay abreast of regulatory and legal developments in the evolving global legal landscape around payments, fraud, and dispute&nbsp;handling; summarize regulatory developments.</li></ul><ul><li>Counsel on legal issues across the collections lifecycle.</li><li>Collaborate with colleagues across the GCO and other business units.</li><li>Engage and participate in strategic business and GCO projects.</li><li>Routinely engage directly with business clients.</li><li>Proactively protect the brand and reputation of American Express through legal advice and guidance regarding company activities and legal and regulatory compliance. </li></ul>Skills and Qualifications:<ul><li>J.D. with admission to practice law in New York.</li><li>3+ years of relevant work experience in a law firm and/or in-house corporate legal environment.</li><li>Consumer payments experience preferred including working knowledge of the Electronic Funds Transfer Act, the Uniform Commercial Code, Regulation CC, Nacha and other payments-related rules.</li><li>Interest in developing a strong understanding of business needs and objectives. </li><li>Strong analytical and problem-solving skills, with passion for generating creative and innovative solutions.</li><li>Ability to communicate complex issues clearly and persuasively, in both written and oral format, and to synthesize complex issues.</li><li>Excellent collaboration and teamwork skills and ability to work well in cross-functional team settings.</li><li>Ability to manage and prioritize competing demands while maintaining high attention to detail and meeting deadlines.</li><li>Intellectually curious and&nbsp;self-motivated, high level of personal energy and commitment. </li></ul>Additional Preferred Qualifications:<ul><li>Experience with U.S. consumer financial regulatory and payments matters with working knowledge of Truth in Lending Act, the Fair Credit Reporting Act, the Equal Credit Opportunity Act, and UDAAP.</li><li>Experience working with banks, payment networks and/or financial institutions.</li><li>Strong executive presence and ability to influence stakeholders.</li><li>Demonstrated ability to build excellent relationships.</li><li>Willingness and flexibility to be a team player and take on new responsibilities and challenges.</li><li>Excellent oral and written communication skills.</li></ul>Additional Details:<ul><li>Location:&nbsp;200 Vesey Street, New York, NY 10285</li><li>Workplace Flexibility:&nbsp;Full time, Hybrid.</li><li>American Express offers a collegial, highly stimulating and diverse working environment. High performance is rewarded continually.</li></ul>Salary Range: $110,000.00 to $190,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

Manager & Counsel, Fraud & Payments

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.Job DescriptionHelp propel your team and its business partners to success.As a member of the Privacy &amp; Data Law Group (PDLG) in the General Counsel’s Organization of American Express, this position will involve interfacing with colleagues globally on legal issues related to privacy and data, as well as working collaboratively with other stakeholders in a highly matrixed organization. This position will be responsible for leading a team of experienced lawyers to provide best-in-class legal advice on applicable U.S. privacy laws.&nbsp; In addition, this role will provide strategic advice on global data-related laws as we build enterprise products and platforms, develop public policy positions, and create a flexible privacy and data management program of the future.&nbsp; This hybrid role will report to the Chief Privacy Counsel, based in New York City.Here are just some examples of what you will do in this role:<ul><li>Provide thoughtful leadership to the PDLG lawyers supporting U.S. products and services, e.g., Consumer cards, B2B products, Resy, TLS, etc.;</li><li>Proactively deliver pragmatic advice to senior executives at AXP on the wide range of novel privacy issues arising under U.S. state or federal privacy/data laws;</li><li>Assist with our M&amp;A activities to provide privacy support;</li><li>Advise on strategic contractual negotiations for a wide range of commercial agreements;</li><li>Partner with our global privacy team to elevate our regulatory strategy and enhance our customer facing disclosures, etc.;</li><li>Develop fulsome processes to advise on privacy and data related legislative developments in the U.S.;</li><li>Advocate on behalf of Amex in our trade associations and other external forums;</li><li>Support the design and delivery of continuing legal education programs on privacy-related issues;</li><li>Serve as a leader in the broader organization.</li></ul>QualificationsMinimum Qualifications:<ul><li>JD (or equivalent) and licensed to practice law in the United States;</li><li>8+ years of relevant privacy experience in a law firm and/or in-house legal environment&nbsp;(in-house experience strongly preferred);</li><li>Strong knowledge of the U.S. privacy regulatory environment and experience providing pragmatic advice in both B2C and B2B contexts;</li><li>Proven track record of leading cohesive, high-performing legal teams;</li><li>Strong transactional experience, and well versed with a variety of complex commercial agreements; </li><li>Excellent interpersonal, communication and influencing skills; </li><li>Intellectual curiosity about broader topics, e.g., financial services, emerging technology, leadership, etc.</li><li>Ability to thrive in a dynamic environment, and willingness and flexibility to take on new responsibilities and challenges as American Express and its businesses continue to evolve; </li><li>Willingness to accommodate some evening/early morning global calls and travel (~10%).</li></ul>Preferred Qualifications:<ul><li>Prior fintech and/or financial services experience;</li><li>CIPP/US certification; </li><li>Experience with handling privacy issues for large multi-national companies</li></ul>Salary Range: $220,000.00 to $320,000.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.Employment eligibility to work with American Express in the U.S is required as the company will not pursue visa sponsorship for these positionsIf the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

VP & Senior Counsel, Privacy – U.S. Products & Services

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers’ digital lives.Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems.American Express offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source.And because we understand the importance of keeping your skills fresh and relevant, we give you dedicated time to invest in your professional development.Find your place in technology of #TeamAmex.In Global Commercial Services Technology (GCST), we develop software products and platforms across Small Business, Mid and Large Market and Global Commercial Clients. Our goals center around furthering the company's priorities of building on our strong position in commercial payments, whilst making American Express an essential part of our B2B customers' digital lives. We continuously strive to optimize the level of innovation, quality, and speed with which we deliver across many products and channels including Sales, Client and Individual Customer Acquisition, Digital Servicing, Commercial Lending, B2B Payment Products, Remittance Processing and Commercial Data. Together with multiple Product and Engineering teams outside of GCST, we work collectively to deliver enterprise capabilities to our B2B customers.As a part of our tech team, we could work together to bring ground-breaking and diverse ideas to life that power the digital systems, services, products and platforms that millions of customers around the world depend on. If you love to work with APIs, contribute to open source, or use the latest technologies, we'll support you with an open environment and learning culture to grow your career.Role and Responsibilities:<ul><li>Build, mentor and grow a team of talented engineers who are empathetic to both our customers as well as to their internal stakeholders while being aggressive in always doing the right thing.</li><li>Act as a technical resource for engineers, designers, and product managers.</li><li>Function as a team leader on an agile team by contributing to software builds through consistent development practices. Lead code reviews and automated testing</li><li>Contribute to high level design as well as detailed design of complex subsystems with emphasis in high availability and low latency.</li><li>Perform technical aspects of software development for assigned applications including design, developing prototypes, and coding assignments</li><li>Understanding of Enterprise Integration Patterns and Reactive Patterns.</li><li>Designing solutions that are scalable and can be delivered iteratively to maximize business value</li><li>Writing code and unit tests, reviewing other team members’ code</li><li>Integrate with APIs provided by different teams in American Express</li><li>Identifying opportunities for adopting new technologies</li></ul>Minimum Qualifications:<ul><li>BS in computer science or computer engineering</li><li>8+ years of software engineering experience</li><li>8+ years UI technologies like, ReactJS,&nbsp; HTML, CSS</li><li>8+ years of experience working in agile methodology based scrum teams</li><li>8+ years of experience with GitHub / Git</li><li>3+ years of experience as a people leader / manager or technical mentor</li></ul>Salary Range: $110,000.00 to $190,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Senior Engineering Manager

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let’s lead the way together.How we serve our customers is constantly evolving and is a challenge we gladly accept. Whether you’re finding new ways to prevent identity fraud or enabling customers to start a new business, you can work with one of the most valuable data sets in the world to identify insights and actions that can have a meaningful impact on our customers and our business. And, with opportunities to learn from leaders who have defined the course of our industry, you can grow your career and define your own path. Find your place in risk and analytics on #TeamAmex.The Operational Risk Management (ORM) team facilitates and monitors the implementation of effective operational risk management programs throughout the organization, and oversees risk ownership throughout business units, products, and processes.The objective of the Operational Risk Management (ORM) Testing, Monitoring, Aggregation and Reporting&nbsp;team is to support organizational resilience through performance of independent testing and monitoring; and establish clear guidelines through standards for reporting and risk assessments; and provide a holistic view of Operational Risk Management (ORM) through aggregated reporting.Operational Risk Management is looking for a Manager of Testing, Monitoring, Aggregation and Reporting to manage a diverse team of high-performing professionals focused on ensuring effective operational risk management is embedded in the day-to-day operations of our organization. It will involve extensive collaboration with multiple partners across numerous business units, functional areas, and geographies.The Manager, Operational Risk Management (ORM), Monitoring, Aggregation &amp; Reporting will:<ul><li>Define and enhance processes for identifying and assessing risks (i.e., PRSA), and manage independent 2LoD testing of ORs, incl. integration of methodologies and test plans to address interconnected risks</li><li>Coordinate a holistic, de-duplicated independent risk assessment process</li><li>Identify BU risks in E2E, horizontal processes given location within the organization to look holistically across BUs and functional areas</li><li>Input into the risk based annual plan for testing</li><li>Proactively identify areas of concern or risk for targeted intervention</li><li>Oversee testing processes (incl. PRSA) in coordination with First Line of Defense (1LoD) and Third Line of Defense (3LoD)</li><li>Monitor Key Risk Indicators (KRIs) and other related metrics, and provide frequent reporting which include an overall view of risks and trends (e.g., holistic insight reporting)</li><li>Manage cross-functional Communities of Practice (CoPs) to share best practice techniques and pioneer new methodologies</li></ul>Required Qualifications<ul><li>4+ Years experience in operational risk management (e.g., within Risk and/or Internal Audit function) Understanding of critical operational risk management lifecycle activities&nbsp;</li><li>Excellent project management, communication, and interpersonal skills&nbsp;</li><li>Experience in process governance, with an understanding of processes that align with policies, regulatory frameworks, and/or operational standards&nbsp;</li><li>Robust analytical and problem-solving skills, with an ability to analyze data, identify trends, and evaluate risk scenarios effectively</li></ul>Preferred<ul><li>Bachelor's Degree in Finance, Business, Risk Mgmt., or related field; advanced degrees (e.g., MBA, MSc) or certifications are advantageous&nbsp;</li><li>Experience in at least one of the following:&nbsp;&nbsp;<ul><li>Translating operational risk strategy and appetite into execution guidelines&nbsp;</li><li>Review the tracking and identifying of issues with Key Risk Indicator (KRI) limits and risk appetite to ensure operational risks are managed within agreed thresholds&nbsp;</li><li>Oversee the implementation of the operational risk governance frameworks&nbsp;&nbsp;</li><li>Communicating and ensuring understanding and adherence to operational risk procedures and standards&nbsp;&nbsp;</li><li>Manage the operational risk exam management processes&nbsp;</li></ul></li><li>Experience in financial services industry</li></ul>Salary Range: $90,000.00 to $165,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for this position.

Senior Manager - Operational Risk Management, Risk Identification & Testing CoP

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.How will you make an impact in this role?General Counsel’s Organization:As a member of the General Counsel’s Organization (GCO), this flexible and energetic Executive Assistant will provide administrative support one Vice President - Managing Counsel and a few other Vice Presidents across the recently formed GCO Credit &amp; Fraud Risk and Global Credit and Fraud Operations Team, which is growing and expanding. This role requires planning, prioritization, problem-solving and collaboration skills, strong communication, attention to detail and flexibility. The ideal candidate must be experienced in handling a wide range of administrative related tasks and be able to work independently and confidently under pressure. Building strong relationships, being resourceful, and knowing how to navigate large organizations fluidly will also be critical to success in this position.Role &amp; Responsibilities:<ul><li>Help propel your team and business colleagues to success</li><li>Coordinate with executive offices across the Company to facilitate close coordination between the legal and the business teams</li><li>Manage complex calendars, including across multiple time zones (requiring a combination of strong organization, strategic thinking, and effective communication skills)</li><li>Regularly interface with legal and business executives, associates and other contacts at all levels of the organization, including Executive Committee level colleagues and their support teams</li><li>Create and update matters via the GCO Billing/Matter Tracking System</li><li>Reserve meeting rooms and coordinate and handle catering and audio visual needs for team meetings and other larger GCO meetings</li><li>Manage end-to-end expense reporting and invoicing processes including submissions, review and monthly processing</li><li>Coordinate travel arrangements and logistics</li><li>Support the onboarding of new hires</li><li>Orderoffice supplies and equipment</li></ul>Support various ad-hoc projects as needed, including through substantive participation in meetings and use of MS Word, Excel and PowerPoint skills. Are you ready for the challenge?Minimum qualifications:<ul><li>2+ years of previous experience as an Executive or Administrative Assistant and familiarity with office management and technologies</li><li>Proven experience providing support to executives with exceptional organizational, administrative, and interpersonal skills, a keen attention to detail and a sense of urgency in execution and follow-up.</li><li>Proficient in MS Word, PowerPoint, Excel and Outlook and comfortable adapting to new technology</li><li>Self-motivated, proactive team player with strong initiative</li><li>Strong attention to detail with emphasis on accuracy, quality, timeliness and follow through</li><li>Enthusiasm to work collaboratively and proactively with the broader GCO team and build relationships across American Express</li><li>Ability to work well in a dynamic and fast-paced organization and manage multiple tasks and conflicting and changing priorities with little direction.</li><li>Excellent verbal and written communication skills (via phone, email, Webex and in-person)</li></ul>Preferred qualifications:<ul><li>Experience with American Express systems and processes such as Concur, Reserve, TechCare, Ariba, etc.</li><li>Bachelor’s degree is a plus</li><li>Experience providing support to legal function is a plus</li></ul>Salary Range: $24.05 to $48.10 hourly + bonus + benefitsThe above represents the expected hourly pay range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

Executive Administrative Assistant

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.American Express Global Commercial Services (GCS) is the leading payments provider for businesses and corporations of all sizes, with small business being the largest customer segment. The Global Commercial Services Marketing team (GCSM) is responsible for making business membership essential by creating and delivering world class marketing for our differentiated products and services that drives demand and inspires engaged card members across the customer lifecycle. GCSM markets a breadth of products across charge, lending, co-brand, and corporate cards. It also offers a range of small business banking and B2B solutions.Key Responsibilities:<ul><li>Create, optimize, and implement lifecycle marketing strategies to engage and retain existing Business Checking Account customers.</li><li>Lead email campaigns and journeys end-to-end, including strategy, copy/creative development, legal/compliance approvals, execution, and results</li><li>Own the digital membership guide experience for new customers to educate and drive successful customer onboarding</li><li>Work closely with Analytics team to understand drivers of product usage; leverage insights and data to develop new marketing strategies to drive product usage and digital engagement</li><li>Partner with Product Marketing and Product to improve how to convey value and drive product feature understanding and usage at each stage of the customer lifecycle</li><li>Build marketing strategy and channel plan to support new go-to-market feature launches </li><li>Collaborate with Marketing Automation &amp; Enablement team to translate marketing plans to execution to further our targeting &amp; personalization capabilities</li></ul>What we're looking for in you:<ul><li>Proactivity: you operate independently, work to remove roadblocks, and are persistent</li><li>Curiosity: you ask questions, love learning, dig into the details, and challenge the norm&nbsp; </li><li>Critical thinking: you provide thought leadership and make recommendations based on your findings </li><li>Flexibility/Adaptability: you adjust quickly to changing priorities and conditions; you cope effectively with complexity and change</li><li>Data analysis: you use data from multiple sources to create insights-driven strategies</li><li>Communication: you communicate in a clear and compelling way</li><li>Attitude: You possess a positive, can-do attitude and are eager to solve difficult challenges</li></ul>Minimum Qualifications:<ul><li>3-5+ years of experience in Marketing or Product working on customer-facing collateral, especially email</li><li>Excellent project management, organization, attention to detail, and collaboration skills</li><li>Experience analyzing and reporting performance data and KPIs</li></ul>Salary Range: $80,000.00 to $155,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

Manager-BCA Lifecycle Marketing

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.American Express National Bank (AENB) is American Express’ chartered national bank. Headquartered in Utah, AENB is the single largest entity within American Express’ business, currently representing more than 50 percent of the company’s Card Member Spending, nearly 90 percent of its lending, and more than 60 percent its of revenues.American Express National Bank provides American Express’ customers with access to consistent payments, financing, and savings products in three ways, including:<ul><li>Issuing and servicing charge and credit cards for the consumer and small business segments;</li><li>Offering commercial loans to small and midsized merchants, as well as installment loans to consumers;</li><li>Maintaining a Personal Savings program consisting of high-yield savings accounts and certificate of deposit products.</li></ul>Colleagues across American Express’ key business units (known as “affiliates”) use their experience and skills to support AENB in executing on its strategy. In addition, many of American Express’ executives also serve as officers of AENB. AENB is governed by its own Board of Directors. It is regulated, supervised, and examined by several regulatory agencies, including the Office of the Comptroller of the Currency (OCC) for wide-ranging safety and soundness and the Consumer Financial Protection Bureau (CFPB) for adherence to federal consumer financial laws. All AENB colleagues, officers, and affiliates have a long-standing commitment to driving strong and standardized risk management practices in accordance with the OCC’s Heightened Standards guidelines.The Corporate Functions Control Management team within AENB will serve as the business unit Control Management function for several corporate groups including Corporate Affairs &amp; Communications (CA&amp;C); Colleague Experience Group (CEG), General Counsel’s Organization (GCO); Global Risk &amp; Compliance (GRC); Enterprise Strategy (ES); and American Express National Bank Headquarters (AENB HQ).The objective of the Corporate Functions Control Management Issues, Events &amp; Remediation team is to ensure timely identification, response, and resolution of risk events and issues to minimize impact, as well as to prevent recurrence through effective remediation and lesson learning.Corporate Functions Control Management is looking for a Manager of Issues, Events &amp; Remediation focused on ensuring control management is embedded in the day-to-day operations of our organization. It will involve extensive collaboration with multiple partners across numerous business units, functional areas, and geographies.&nbsp;The Manager,&nbsp;Corporate Functions Control Management, Issues, Events &amp; Remediation will focus on the following:<ul><li>Support remediation of issues by influencing BU, who own and execute issue/Operational Risk Event (ORE) remediation</li><li>Facilitate investigation and conduct root cause analysis to address repeated issue types</li><li>Perform quality assurance on documentation of issue/ORE type, urgency, severity/impact (e.g., impact analysis), and investigate as necessary to understand and address the root causes</li><li>Triage the areas of remediation process, including tracking progress, validating resolution efficacy, communicating status updates to stakeholders to embed accountability along the process, collaborating with other Operational Risk Management (ORM) teams as necessary</li><li>Review quality assurance of documentation and maintenance of records of issues/OREs and remediations to ensure transparency and accountability in the issue management process</li><li>Analyze trends in issues and events to identify potential systemic risks or control weaknesses within BU processes</li><li>Support the End-to-End (E2E) BU issue resolution process, embedding accountability and ensuring lessons learned are integrated into future ORM practices</li><li>Perform sample testing of issues to ensure resolution is complete and effective</li><li>Opine on specific control enhancements related to issues</li><li>Engage with key stakeholders, including business unit partners and compliance colleagues, to facilitate effective issue management and resolution</li><li>Review and advise on detailed reports on issue status, trends, and outcomes to senior management and governance committees</li><li>Support sharing insights, better practices, themes, etc. across the enterprise</li></ul>Required Qualifications: <ul><li>3+ Years experience in operational risk management (e.g., within Risk and/or Internal Audit function) Understanding of critical operational risk management lifecycle activities&nbsp;</li><li>Strong project management, communication, and interpersonal skills </li><li>Experience in process governance, with an understanding of processes that align with policies, regulatory frameworks, and/or operational standards </li><li>Proficient analytical and problem-solving skills, with an ability to analyze data, identify trends, and evaluate risk scenarios effectively </li><li>Experience managing through change and implementation of new requirements</li></ul>Preferred Qualifications: <ul><li>Bachelor's Degree in Finance, Business, Risk Mgmt., or related field; advanced degrees (e.g., MBA, MSc) or certifications are advantageous </li><li>Experience in at least one of the following:<ul><li>Scoping, prioritizing, and supporting remediation of operational issues</li><li>Investigating and conducting root cause analysis to address repeated operational risk issue types</li><li>Performing quality assurance on documentation of operational risk issues and events</li><li>Overseeing BU remediation process for operational risk issues and events</li><li>Reviewing documentation and maintaining records of operational risk issues and events to ensure transparency and accountability</li><li>Supporting and overseeing the BU E2E issue resolution process, embedding accountability and ensuring lessons learned are integrated into future operational risk management practices </li></ul></li><li>Experience in financial services industry</li></ul>ORMCMSalary Range: $80,000.00 to $155,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for this position. We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

Manager - Corporate Functions Control Management, Issues, Events & Remediation

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.General Counsel’s Organization:&nbsp;Where great legal minds influence global business strategy.&nbsp;Our mission is to protect and strengthen American Express through legal expertise and strategic advice that helps our business partners manage risk, identify opportunities, and deliver on the company’s promise of exceptional products and services. Given the dynamic nature of the global payments industry and the valued partnership between our team and the business, we see it as imperative to attract and develop talented people by:<ul><li>Providing rich work experiences and opportunities for professional development</li><li>Recognizing and rewarding those who drive and deliver results</li><li>Respecting and valuing diversity, integrity, and personal accountability</li></ul>Role &amp; Responsibilities:The Advertising, Marketing &amp; Customer Experience Team of the General Counsel’s Organization at American Express is seeking a Director &amp; Counsel to provide legal and strategic support for various transformative servicing and marketing initiatives, products and services. &nbsp;The Director &amp; Counsel will support the development and execution of the Artificial Intelligence (AI) strategy within the Global Services Group (GSG), and GSG’s focus on transforming both colleague and customer experiences through innovative solutions. Additionally, this role will focus on supporting the development and launch of novel marketing products and strategies within the US Consumer Marketing team (USCM).This position will report to a Senior Counsel.&nbsp;Here’s just some of what you’ll do in this role:<ul><li>Support development and launch of servicing and marketing AI use cases.</li><li>Collaborate with cross-functional teams and colleagues across the General Counsel’s Organization, including other lawyers supporting various AI initiatives, as well as other groups, like Privacy and Compliance.</li><li>Support global scaling of AI use cases across markets, collaborating with market lawyers and local compliance and risk leads.</li><li>Coordinate development of enterprise positions and standards on novel issues presented by AI and other innovative technology in servicing and marketing use cases.</li><li>Drive consistent legal frameworks and sharing of best practices through effective collaboration with other business unit lawyers working on AI initiatives.</li><li>Provide thought leadership and creative problem-solving on how to responsibly and ethically accelerate innovation within GSG and USCM.</li><li>Monitor external perspectives and developments in AI.</li><li>Partner closely with marketing teams to help them manage legal risk and deliver on their mission to deploy compelling marketing and provide innovative and cutting-edge experiences to current and prospective customers. </li><li>Support development of customer and colleague user experiences; draft and revise marketing claims, disclosures and other customer communications.</li><li>Advise on servicing and marketing initiatives with nuanced, risk-based analysis, creative problem solving, agility, consistency, and a deep understanding of a wide range of American Express products and services.</li><li>Support special projects that require subject matter expertise in the area of marketing law as it applies to all media, including social media, affiliate marketing and influencer channels.</li><li>Develop strong working relationships with executive leaders and stakeholders.</li></ul>Qualifications:Minimum Qualifications:<ul><li>J.D. with admission to practice law in the United States; admission to the New York in good standing or eligibility to do so is preferred</li><li>6+ years of work experience in a law firm and/or in-house corporate legal environment </li><li>Be passionately curious about AI and a voracious learner.</li><li>Be willing to dive deep on the technology as part of the legal analysis </li><li>Passion for working towards creative, solution-oriented outcomes that effectively address legal requirements and resolve issues with practical, risk-based solves.</li><li>Translate complex matters into digestible decisions and advice for business partners and other stakeholders</li><li>Comfortable navigating ambiguity </li><li>Experience advising business teams, including the review of new user experiences</li><li>Experience in and passion for leading teams and talent development</li><li>Passion for developing a deep understanding of business needs and objectives with a close partnership with business clients </li><li>Strong communication skills with ability to convey advice clearly and synthesize complex issues </li><li>Must work well in cross-functional team settings </li><li>Demonstrated experience in gaining credibility, managing expectations, and developing strong working relationships with legal colleagues and clients</li></ul>Preferred qualifications:<ul><li>Knowledge of advertising and marketing laws (specifically FTC regulations and guidelines) and experience with their practical application to marketing content (native advertising, offers, claims, etc.)</li><li>Knowledge of advertising laws, including FTC guidelines, state UDAP laws, and CFPB UDAAP principles</li></ul>Additional Details:<ul><li>Location: New York, NY</li><li>Travel:Little to none</li></ul>Salary Range: $170,000.00 to $255,000.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

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